Alcatel Pop 4 Plus 5056E , 5056X , 5056O Firmware - GSM-Forum

Southsider2009 · 01-13-2017, 04:39

Mobile crashed and reboot constantly even after factory reset. I cant access it anymore... Reboots tooooo fast. I cannot find the flashfile... Please help make backup file or flashfile

**Brka** · 01-15-2017, 21:37

Hi,

You can try with factory OTU Updater, latest version, 5.1.7, Download - HERE

Your model is listed as "One Touch 5056", Select it, and follow the instructions in software.

**** EDIT: Mobile Upgrade Q 5.0.2 - HERE

(If newer version don't work)

b.r.
Alex

chitawira · 05-11-2017, 13:39

How to flash ALCATEL POP 4PLUS 5056X when stuck on No command even when you do hard reset

**Brka** · 05-11-2017, 20:05

Quote:

Originally Posted by chitawira

How to flash ALCATEL POP 4PLUS 5056X when stuck on No command even when you do hard reset

Try with factory updater from previous post,
let's see what will happen.

Install it and follow instructions ...

b.r.
Alex

chitawira · 05-11-2017, 21:08

can I have the drivers for this alcatel

**Brka** · 05-11-2017, 21:22

Quote:

Originally Posted by chitawira

can I have the drivers for this alcatel

As I said earlier - Download OTU updater, it will do whole magic,
from installing drivers, to upgrading/reviving your device.

b.r.
Alex

chitawira · 06-20-2017, 21:03

May someone help with a link where I may download Alcatel pop4 5056x flash file (TCL_TCL_ANDR_v6.0.1_5056D_POP455C_5056X/D).

**Brka** · 06-20-2017, 21:48

Quote:

Originally Posted by chitawira

May someone help with a link where I may download Alcatel pop4 5056x flash file (TCL_TCL_ANDR_v6.0.1_5056D_POP455C_5056X/D).

Use factory updater. No flashes available ...

Read thread from beginning.

b.r.
Alex

Southsider2009 · 06-30-2017, 15:56

Quote:

Originally Posted by chitawira

May someone help with a link where I may download Alcatel pop4 5056x flash file (TCL_TCL_ANDR_v6.0.1_5056D_POP455C_5056X/D).

I did a read back for 5056D using Box. Do you have the box?

CharlieSummers · 07-17-2017, 20:45

While I have a long sad tale and explanation about the new phone being generally locked right after the AT&T Worldglobe startup animation but occasionally an available root shell, I'll skip it unless there's any interest. I have searched for either a ROM or an OTU for this model in the usual places I can't mention, and the unusual ones across the Net, but I've had no joy.

If anyone more knowledgeable can point me in the direction of something (ROM, OTU, magic spell) to reset an Alcatel Onetouch Allura 5056O back to factory, I would appreciate it.

Quote:

Originally Posted by Brka

Hi,

You can try with factory OTU Updater, latest version, 5.1.7

While I download both versions with my rather slow aDSL, can I assume this will load a non-AT&T-branded, Alcatel-generic version of the operating system? This would NOT be a bad thing, BTW, since there is so much cruft added to the AT&T OS.

CharlieSummers · 07-18-2017, 05:45

Epic fail thus far.

Have tried both versions multiple times, both get stuck at 5%, "Scanning your mobile phone..." I've tried plugging the phone in before launching the app, after launching the app but before hitting "Upgrade Phone," after launching and pressing "Upgrade Phone." The two versions do seem to work differently; the older version does not seem to charge the phone while connected, where the later version does seem to continue charging the phone (charging LED remains on). I have left it sit for times between ten minutes and three hours. Plan to leave it connected overnight this evening as an experiment.

Each time I selected ONE TOUCH 5056 before continuing, although the picture of the phone is slightly different than the 5056O. It did install diagnostic, QDLoader, and COM drivers (Android HS-USB).

I've been working with computers since the early 1980's, but if I've learned anything it's to assume I'm doing something wrong. I've read through the stickies here, but there's no real "what to do when the unexpected happens," so I'm not sure what to try next. Would apprecaite guidence.

Anyway, after leaving it sit for ~11-hours, still at 5%. Unless I have done something wrong, it appears the OTU for the 5056 doesn't work for the 5056O Allura. Anyone have any other ideas for recovering a soft-bricked 5056O?

I am currently in communication with Alcatel's U.S. support (which may be outsourced, who knows?), and they have made it clear there is no OTU available for the AT&T Alcatel Allura 5056O device. Their current advice is limited to performing a factory reset via the GUI, which of course isn't possible for a softbricked phone.

I am explaining carefully the issue I and others here have experienced with this phone, specifically asking for some method to reload the stock ROM, and will report any constructive suggestions they may have. But the OTU that lists the 5056 simply will not work on the 5056O.

ru.mobile · 01-17-2020, 17:27

Is there a firmware version with Serbian language?

**Brka** · 01-20-2020, 20:29

Quote:

Originally Posted by ru.mobile

Is there a firmware version with Serbian language?

For those US versions, no.

b.r.
Alex

01-13-2017, 04:39	#1 (permalink)
Southsider2009 No Life Poster Join Date: Dec 2015 Location: Somewhere on the Internet Posts: 1,162 Member: 2500215 Status: Offline Thanks Meter: 417	Alcatel Pop 4 Plus 5056E , 5056X , 5056O Firmware Mobile crashed and reboot constantly even after factory reset. I cant access it anymore... Reboots tooooo fast. I cannot find the flashfile... Please help make backup file or flashfile

01-15-2017, 21:37	#2 (permalink)
Brka Moderator Join Date: Jun 1999 Location: Serbia Age: 48 Posts: 8,202 Member: 163 Status: Offline Thanks Meter: 7,778	Hi, You can try with factory OTU Updater, latest version, 5.1.7, Download - HERE Your model is listed as "One Touch 5056", Select it, and follow the instructions in software. ** EDIT: Mobile Upgrade Q 5.0.2 - HERE (If newer version don't work) b.r. Alex __________________ Always press THANKS button if my post was helpful! Please DO NOT send me PM's for help, You can ask for help on forum Do not post THANKS posts - use thanks button ! ALWAYS use SEARCH button before posting!** Last edited by Brka; 06-20-2017 at 21:49. Reason: added links

06-20-2017, 21:03	#7 (permalink)
chitawira No Life Poster Join Date: Feb 2003 Location: africa Age: 54 Posts: 1,710 Member: 22284 Status: Offline Thanks Meter: 81	Help alcatel pop4 5056x flash file May someone help with a link where I may download Alcatel pop4 5056x flash file (TCL_TCL_ANDR_v6.0.1_5056D_POP455C_5056X/D).

07-18-2017, 05:45	#11 (permalink)
CharlieSummers Junior Member Join Date: Jul 2017 Posts: 3 Member: 2737356 Status: Offline Thanks Meter: 1	Epic fail thus far. Have tried both versions multiple times, both get stuck at 5%, "Scanning your mobile phone..." I've tried plugging the phone in before launching the app, after launching the app but before hitting "Upgrade Phone," after launching and pressing "Upgrade Phone." The two versions do seem to work differently; the older version does not seem to charge the phone while connected, where the later version does seem to continue charging the phone (charging LED remains on). I have left it sit for times between ten minutes and three hours. Plan to leave it connected overnight this evening as an experiment. Each time I selected ONE TOUCH 5056 before continuing, although the picture of the phone is slightly different than the 5056O. It did install diagnostic, QDLoader, and COM drivers (Android HS-USB). I've been working with computers since the early 1980's, but if I've learned anything it's to assume I'm doing something wrong. I've read through the stickies here, but there's no real "what to do when the unexpected happens," so I'm not sure what to try next. Would apprecaite guidence. Anyway, after leaving it sit for ~11-hours, still at 5%. Unless I have done something wrong, it appears the OTU for the 5056 doesn't work for the 5056O Allura. Anyone have any other ideas for recovering a soft-bricked 5056O? I am currently in communication with Alcatel's U.S. support (which may be outsourced, who knows?), and they have made it clear there is no OTU available for the AT&T Alcatel Allura 5056O device. Their current advice is limited to performing a factory reset via the GUI, which of course isn't possible for a softbricked phone. I am explaining carefully the issue I and others here have experienced with this phone, specifically asking for some method to reload the stock ROM, and will report any constructive suggestions they may have. But the OTU that lists the 5056 simply will not work on the 5056O. Last edited by Brka; 07-27-2017 at 20:42. Reason: merged posts

05-11-2017, 13:39	#3 (permalink)
chitawira No Life Poster Join Date: Feb 2003 Location: africa Age: 54 Posts: 1,710 Member: 22284 Status: Offline Thanks Meter: 81	How to flash ALCATEL POP 4PLUS 5056X when stuck on No command even when you do hard reset

05-11-2017, 21:08	#5 (permalink)
chitawira No Life Poster Join Date: Feb 2003 Location: africa Age: 54 Posts: 1,710 Member: 22284 Status: Offline Thanks Meter: 81	can I have the drivers for this alcatel

01-17-2020, 17:27	#12 (permalink)
ru.mobile Freak Poster Join Date: Jan 2015 Location: Serbia Posts: 233 Member: 2334138 Status: Offline Thanks Meter: 78	Is there a firmware version with Serbian language?