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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > Alcatel > Alcatel TCL Phones and New Models


Alcatel TCL Phones and New Models OT, OH & E series, and all new TCL and Alcatel Models which are not listed in upper sections.

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Old 12-23-2014, 19:36   #1 (permalink)
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acatel ot 4033x stock rom


Hi, this mobile power on, but the screen is white so I can not carry out any operation.
I tried according to the instructions to perform a factory reset , I don't think I have succeeded it,
because I have to make use of the phone and unfortunately can not see anything with white screen,
so I tried it with an update over the air through Mobile upgrades and the operation was completed successfully ,
but the problem has not been eliminated.
Then I have tried using the Alcatel pC software suite by connecting the phone to the computer,
even though it is recognized by the computer running xp,
pC suite tells me that the phone is not connected and I understand that to enable this function I need phone in normal condition.
I'm sorry to throw it , was given to me , can we do something ?

thank you

Last edited by Brka; 12-23-2014 at 20:10. Reason: ENGLISH ONLY ! Post translated from italian.
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Old 12-23-2014, 20:13   #2 (permalink)
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Hi,

First, you need OneTouch Upgrade tool, not pc suite.

download OTU - HERE

install it, and follow the instructions, connect cable to powered off phone.

if, after using this updater, screen remains white,
that's hardware problem (crashed/malfunctioned LCD Screen).


b.r.
Alex

Last edited by Brka; 12-15-2015 at 21:30. Reason: fixed link
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Old 02-28-2015, 12:51   #3 (permalink)
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acatel ot 4033x stock rom

Please can someone help me with acatel ot 4033x stock rom for sp flash tool thanks in advance
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Old 02-28-2015, 21:05   #4 (permalink)
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Quote:
Originally Posted by georgeodoom View Post
Please can someone help me with acatel ot 4033x stock rom for sp flash tool thanks in advance
Sure.

Download ROM file - HERE

Download SPFlashTools - HERE


If this helped - use thanks button, and rate thread, so others can find it helpful.


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Alex
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Old 05-22-2015, 00:23   #5 (permalink)
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I've searched everywhere and did not find it, but I've found it here because if you <3 <3 <3

Last edited by Brka; 05-22-2015 at 13:03. Reason: no thanks in posting
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Old 12-15-2015, 14:15   #6 (permalink)
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Link is dead, alcatel doesn't support this model or what?
Hawe You got another working link for updeter to pop c3?
Emilkawa

Ok, i found. If someone need:
ALCATEL ONETOUCH - Support

Last edited by Brka; 12-15-2015 at 21:31. Reason: merged posts
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Old 02-29-2016, 19:18   #7 (permalink)
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Stuck on android logo

hi all , I have tried to update this phone ( alcatel pop c3 ) and its stuck on the android green screen . it just stays there and the battery gets warm , thats all it does .
any suggestions please
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Old 02-29-2016, 21:40   #8 (permalink)
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Quote:
Originally Posted by Burnt Toast View Post
hi all , I have tried to update this phone ( alcatel pop c3 ) and its stuck on the android green screen . it just stays there and the battery gets warm , thats all it does .
any suggestions please
Yes. Read thread from beginning, and use search before posting.

b.r.
Alex
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Do not post THANKS posts - use thanks button !
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Old 03-01-2016, 19:18   #9 (permalink)
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Alex , sorry dude , yes search VERY handy
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Old 05-03-2016, 01:44   #10 (permalink)
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thank you brother,,,,im in dl mode...
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Old 02-10-2017, 14:28   #11 (permalink)
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Thumbs up Hi all, this is Step by Step for flash Alcatel

If you have a problem with the software do the following instructions:
1. Charge the battery
2. Install Alcatel One Touch Upgrade tool download HERE
3. Start the Alcatel OT Upgrade Tool
4. Select your model: One Touch 4033
5. Go to START button
... And follow the instructions to finish.

... If this first option does not work, do need the following metods...
Download OT-4033X stock rom Download HERE

Extract the downloaded archive ...

1. Open the folder SPFT
2. Start flash_tool.exe
3. Insert Scatter-loading which is located in the folder ROM_4033x-2DALFR1
(MT6572_Android_scatter_emmc.txt)
4. Push Download button
5. Put the device is switched off and insert the USB cable
6. Wait until the flashing ends
That is all
-This Procedure applies to most Alcatel devices

P.S. If these two methods can not recover your mobile device, make sure you have installed drivers for that device on your computer, and if the drivers are installed and device that can not flash... the search nearby service - repair person
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