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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > Alcatel > Alcatel TCL Phones and New Models


Alcatel TCL Phones and New Models OT, OH & E series, and all new TCL and Alcatel Models which are not listed in upper sections.

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Old 04-20-2017, 17:11   #1 (permalink)
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alcatel idol 3 6045k dead


phone not responding (no power, black lcd...) only led flash when connected to pc or charger... when connected to pc nothing happen mobile upgrade q tool cannot detect phone... download mode (volume up + volume down + usb cable) not working too... changed usb cable and pc but no luck... battery show 4.2V

any solution?
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Old 04-20-2017, 19:19   #2 (permalink)
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Quote:
Originally Posted by Smartphone2005 View Post
phone not responding (no power, black lcd...) only led flash when connected to pc or charger... when connected to pc nothing happen mobile upgrade q tool cannot detect phone... download mode (volume up + volume down + usb cable) not working too... changed usb cable and pc but no luck... battery show 4.2V

any solution?
Time to check usb connector (charging port) on phone ...

Without battery, and both volume keys + insert usb cable - port 9008 must appear in device manager ...

b.r.
Alex
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Old 04-21-2017, 16:45   #3 (permalink)
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i did what you said but nothing happen... charging works fine and usb port looks good (nothing broken etc..)
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Old 04-23-2017, 20:43   #4 (permalink)
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Originally Posted by Smartphone2005 View Post
i did what you said but nothing happen... charging works fine and usb port looks good (nothing broken etc..)
What was initial problem with phone, how it become "Dead Meat" ?

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Old 04-23-2017, 20:55   #5 (permalink)
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I changed lcd+touch+frame more then 1 month ago and phone worked great but now is totally dead... I don't know exactly what happened before phone died... however I already tried to disconnect almost everything from board but still nothing... I connected phone to 10000mah power bank (capable to charge iPhone 7 3 times) fully charged and 6-7 hours later power bank were almost discharged and battery shows 4.2V... no sign of water damage...
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Old 04-23-2017, 22:07   #6 (permalink)
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Quote:
Originally Posted by Smartphone2005 View Post
I changed lcd+touch+frame more then 1 month ago and phone worked great but now is totally dead... I don't know exactly what happened before phone died... however I already tried to disconnect almost everything from board but still nothing... I connected phone to 10000mah power bank (capable to charge iPhone 7 3 times) fully charged and 6-7 hours later power bank were almost discharged and battery shows 4.2V... no sign of water damage...
Something is draining power ... if too high resistance on battery positive and negative pins, time to start digging on board,
starting from PA (Power Amplifier), bluetooth/wifi module, etc.

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Old 04-24-2017, 22:14   #7 (permalink)
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resistance is 11.15k... strange but no battery drain i think... from 3.8V to 3.4V 24h passed
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Old 09-11-2017, 19:46   #8 (permalink)
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hello
i have a same problem just vibration and nothing more,no power no connection with pc
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Old 09-11-2017, 21:51   #9 (permalink)
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Quote:
Originally Posted by ababahk View Post
hello
i have a same problem just vibration and nothing more,no power no connection with pc
As expleained HERE (use google transleate),
You need USB-OTG cable, and a USB type A on both sides,
when plugged in - phone should go to HS-USB Qdownloader 9008 mode.

After that - Mobile Upgrade or flash via QFIL, or flash via BOX.

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Old 09-23-2017, 00:24   #10 (permalink)
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Hello can you help me too? I cannot use mobile upgrade or qfil cause it needs to enter to download mode then I cannot cause my idol 3 is dead already.
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Old 09-23-2017, 13:56   #11 (permalink)
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Please, read my previous post.

You will need OTG-usb cable, double A-type usb cable,
And maybe will need to disassemble phone.

All explained in link from previous post.

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Alex.
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Old 09-23-2017, 23:14   #12 (permalink)
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Unhappy

Quote:
Originally Posted by Brka View Post
Please, read my previous post.

You will need OTG-usb cable, double A-type usb cable,
And maybe will need to disassemble phone.

All explained in link from previous post.

B.r.
Alex.

Ahm, hello. Do i still need to buy a otg cable and usb type a though my pc detected my phone qdloader 9008? It's just when I use qfil i do not have the compatible program firehose file and the xml files for alcatel idol 3. And when I tried other mbn and xml files, it says switch to edl mode fail. How to resolve this?
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Old 09-24-2017, 20:43   #13 (permalink)
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Quote:
Originally Posted by ako_rokteet View Post
Ahm, hello. Do i still need to buy a otg cable and usb type a though my pc detected my phone qdloader 9008? It's just when I use qfil i do not have the compatible program firehose file and the xml files for alcatel idol 3. And when I tried other mbn and xml files, it says switch to edl mode fail. How to resolve this?
Reflash it with THIS

Download, unpack, run, wait to start, start download in software,
then connect phone.

If it displays error on 45 or more % , don't worry,
disconnect it, reboot, make factory reset from recovery
and run phone normally.

post results.

b.r.
Alex
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Old 09-25-2017, 22:10   #14 (permalink)
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it says load nprg error as early as 2% what to do? Huhu

Still not good. Why can't the tool detect the IMEI, CU Ref, Hardware, and others of the phone? And it stops and says NPRG Error. What to do?

Last edited by Brka; 09-26-2017 at 12:26. Reason: Merged
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Old 09-26-2017, 12:27   #15 (permalink)
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Probably hardware malfunction (flash memory died).

B.r.
Alex
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