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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > Alcatel > Alcatel TCL Phones and New Models


Alcatel TCL Phones and New Models OT, OH & E series, and all new TCL and Alcatel Models which are not listed in upper sections.

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Old 04-21-2014, 02:15   #1 (permalink)
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Red face Alcatel One Touch 5020T Network LOCKED i have unlock codes but cannot enter them


I purchased the unlock codes for a TMO Alcatel one touch but it will not let me enter the code because it says slot locked or something. I think my friend entered the unlock code too many times wrong. I even tried the unlocke simme from the programmers menu but it does not let me access the menu. I gather I am supposed to flash or upgrade the software but I cannot find any tools that work. The upgrade tool says read terminal information failed. I REALLY need help and kind of a noob at this the last thing i did was jailbreak an iphone in 2012. I am so frustrated!!
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Old 04-21-2014, 04:27   #2 (permalink)
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UPDATE SOLVED THANKS TO lucky999 !!! THANK YOU SO MUCH!!
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Old 04-21-2014, 06:46   #3 (permalink)
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can you tell us what procedure you take sir
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Old 04-21-2014, 08:35   #4 (permalink)
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Originally Posted by -LiL-DrOp-OuT- View Post
can you tell us what procedure you take sir
Read his post carefully. update solved. means updated that phone to solve issue.
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Old 04-22-2014, 04:03   #5 (permalink)
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Too complicate steps
Almost all boxes support format userdata directly, without root.
And...alcatel start to detect rooted phones and customer can lose waranty.
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