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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > Alcatel > Alcatel TCL Phones and New Models


Alcatel TCL Phones and New Models OT, OH & E series, and all new TCL and Alcatel Models which are not listed in upper sections.

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Old 12-18-2014, 06:59   #1 (permalink)
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alcatel one touch x'pop 5035x displays nothing "black sreeen"


after a flash my alcatel one touch x'pop 5035x displays nothing "black sreeen"
how I can solve this problem
plz help
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Old 12-18-2014, 20:48   #2 (permalink)
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Quote:
Originally Posted by simabd View Post
after a flash my alcatel one touch x'pop 5035x displays nothing "black sreeen"
how I can solve this problem
plz help
Try With Another Firmware
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Old 12-18-2014, 22:47   #3 (permalink)
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give me the software and the method how I can do it.I am beginner
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Old 12-19-2014, 00:00   #4 (permalink)
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Quote:
Originally Posted by simabd View Post
after a flash my alcatel one touch x'pop 5035x displays nothing "black sreeen"
how I can solve this problem
plz help

okay ...

- download SPFlashTool v3.1244 ... HERE
- download full backup for SPFlashTools ... HERE
- Unpack all
- in SPFlashTools ... go to Scatter-Loading button, open MT6577_Android_scatter_emmc.txt
- click on RECOVERY, select manually factory_NONmodified_recovery.img
- DOWNLOAD BUTTON, connect powered off phone to cable ...

post results.

p.s. You can try manually selecting also, CUSTPACK (custpack2.img), and MOBILE_INFO (mobile_info.img)



b.r.
Alex

Last edited by Brka; 12-19-2014 at 00:09.
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Old 12-19-2014, 01:54   #5 (permalink)
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Last edited by Braycel; 12-19-2014 at 02:29. Reason: Fix Picture
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Old 12-19-2014, 17:19   #6 (permalink)
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use scatter from folder where you unpacked Flash File,
that way SPFlashTool defaults to that folder, and use files there.

and if still the same, try re-installing the drivers, or if you already did full format on phone,
try holding volume up and insert cable when start flashing.


b.r.
Alex
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Old 12-20-2014, 19:24   #7 (permalink)
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I still have the same problem
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Old 12-20-2014, 20:15   #8 (permalink)
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Quote:
Originally Posted by simabd View Post
I still have the same problem
ok,

- download latest SPFlashTool ... HERE
- load scatter from unpacked rom folder, don't change anything in there, boot etc., leave as is
- try to flash the phone
- post results.

b.r.
Alex
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Old 12-20-2014, 21:14   #9 (permalink)
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it displays this window


Simple File Sharing and Storage.
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Old 12-21-2014, 19:37   #10 (permalink)
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it displays this window


Simple File Sharing and Storage.
Unfortunatly, it looks like hardware problem (DEAD RAM memory - NAND + RAM combo).

if you are good in hardware repairs, disassemble phone, check if NAND
is not glued, and re-heat it with hot air gun (resolder).

and of course, repeat steps with SPFlashTools, if after re-heating not power on.


post results.

b.r.
Alex
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