Alcatel Ot 6036Y recovery backup or reflash firmware need - GSM-Forum

sinji1 · 01-20-2015, 00:04

Hi i need full backup or reflashing guide this phone if anyone have it.
Only t-mobile logo appears and nothing happen.
My customer tried the flash but not succes and this happened .
i wait for someone can halp me .
thanks

debeliamark · 01-20-2015, 05:49

Quote:

Originally Posted by sinji1

Hi i need full backup or reflashing guide this phone if anyone have it.
Only t-mobile logo appears and nothing happen.
My customer tried the flash but not succes and this happened .
i wait for someone can halp me .
thanks

It based on 4-core 1.2GHz Qualcomm Snapdragon 410 processor ... so probably "clean" backup do not exist - try to use Mobile Upgrade Q from official support.

**Brka** · 01-20-2015, 22:57

In addition to debeliamarks post,

New Alcatel Qualcomm phones are not the thing to play with,
because if OTU Updater refuse the update, saying that "you already have the latest version",
only solution is bring dead phone to someone who have
alcatel service access, to reflash the phone on service software (forced restore/update).

I hope you succeeded with OTU updater... otherwise, start looking for someone
with mentioned tools/access.

b.r.
Alex

rashid1m · 02-27-2015, 09:45

Hi.

first of all, can you boot to fastboot | recovery mode?

**Brka** · 02-27-2015, 20:48

Quote:

Originally Posted by debeliamark

It based on 4-core 1.2GHz Qualcomm Snapdragon 410 processor ... so probably "clean" backup do not exist - try to use Mobile Upgrade Q from official support.

Actually, I found out that you CAN make "clean" backup and restore to other,
dead phones.

Alcatel QCom models have "Qualcomm EMMC mode",
with volume down + power button, in which,
you can see it as RAW Hard Disk with partitions.

In such mode, you can use HDD Raw Copy portable,
and make Full image from working phone,
which can be written into dead phone,
and after first power on, it will re-create NVM area,
imei, but wifi/bt mac will be changed, which is ok.

or

if phone still can power on, you can root it,
mount some mmcblkp partition, change pid,
and use OTU updater.

b.r.
Alex

dazexy · 05-04-2015, 14:04

Quote:

Originally Posted by Brka

Actually, I found out that you CAN make "clean" backup and restore to other,
dead phones.

Alcatel QCom models have "Qualcomm EMMC mode",
with volume down + power button, in which,
you can see it as RAW Hard Disk with partitions.

In such mode, you can use HDD Raw Copy portable,
and make Full image from working phone,
which can be written into dead phone,
and after first power on, it will re-create NVM area,
imei, but wifi/bt mac will be changed, which is ok.

or

if phone still can power on, you can root it,
mount some mmcblkp partition, change pid,
and use OTU updater.

b.r.
Alex

Just a question:

Did you try this (first method) by yourself, or this is only a theory?

Many thanx.

dazexy

**Brka** · 05-04-2015, 19:34

Quote:

Originally Posted by dazexy

Just a question:

Did you try this (first method) by yourself, or this is only a theory?

Many thanx.

dazexy

Yes, this method works, on all Qualcomm models, even on other brand phones.
I baked up and restored my 6016x this way,
even put some Russian rooted rom.

That is full backup, even with user data.

b.r.
Alex

dazexy · 05-04-2015, 21:28

Quote:

Originally Posted by Brka

Yes, this method works, on all Qualcomm models, even on other brand phones.
I baked up and restored my 6016x this way,
even put some Russian rooted rom.

That is full backup, even with user data.

b.r.
Alex

Oh my g0d... if i knew this method earlier, I didn't do that horrible slow jtaging with some Ot-995. Many thanx for responding.

**Brka** · 05-04-2015, 21:52

Quote:

Originally Posted by dazexy

Oh my g0d... if i knew this method earlier, I didn't do that horrible slow jtaging with some Ot-995. Many thanx for responding.

It also works on 995, but as I remember, it cant go into Qualcomm eMMC mode,
with key combination, but with QPST software, and switching into DLOAD mode.

and btw, if it was detected via pc as HS-USB 9008 port, it could be repaired with QPST only,
no any JTAG needed, like most Qualcomm's.
(although, maybe some tespoints needed for forced HS-USB 9008 mode).

QPST is in fact intended for such things, to fill empty boards.

There are 2 modes :
no/dead boot = hs-usb 9008,
boot alive and eMMC mode available for raw programming = hs-usb 9006

p.s. OTU updater for Qualcomm alacatels, is in fact QPST module, with scripts,
it do all those things like manually with QPST.

b.r.
Alex

MiRoOo · 02-03-2016, 18:17

Here is the 2 Stock FWs for this model backed up with two different methods,

:: TWRP Backup

Download: TWRP JB 4.3 Beeline.zip
Guide:
- 1. Flash TWRP (Included with the FW)
- 2. Restore Backup

==========================================

:: Mobile Upgrade Q 4.5.4 Downloaded Folder

Download: 6036Y-2ABGRU7
Guide:
- 1. Install Mobile Upgrade Q 4.5.4
- 2. Download & Extract File into MUQ Main Installation Folder
- 3. Upgrade

BR

LoveLess · 09-20-2016, 16:58

i think i bricked a 6036y..even i have the full dump (8gb) emmcraw tool..but after flashing the dump device still stucks at qualcomm emmc mode..

**Brka** · 09-20-2016, 21:49

Quote:

Originally Posted by LoveLess

i think i bricked a 6036y..even i have the full dump (8gb) emmcraw tool..but after flashing the dump device still stucks at qualcomm emmc mode..

What does the OTU Updater says ?

Latest OTU Updater Q 5.1.2 - HERE

p.s. If you still have eMMC drive, and eMMC Raw tool can see it,
we can still change PID, and force OTU Updater to flash it.

Partition you are looking for is called "Traceability", it's actually pro_info partition ...
Changing pid to some retail, ie: 6036Y-2AALFR1 or 6036Y-2AALEU1 should do the job, and trick OTU to start update it.
So, just read it, write back, close eMMC raw tool, start OTU Updater ....

p.s.2 When you put phone to eMMC mode, OTU should read it and start updating ...

post results ...

b.r.
Alex

LoveLess · 09-21-2016, 08:10

Quote:

Originally Posted by Brka

What does the OTU Updater says ?

Latest OTU Updater Q 5.1.2 - HERE

p.s. If you still have eMMC drive, and eMMC Raw tool can see it,
we can still change PID, and force OTU Updater to flash it.

Partition you are looking for is called "Traceability", it's actually pro_info partition ...
Changing pid to some retail, ie: 6036Y-2AALFR1 or 6036Y-2AALEU1 should do the job, and trick OTU to start update it.
So, just read it, write back, close eMMC raw tool, start OTU Updater ....

p.s.2 When you put phone to eMMC mode, OTU should read it and start updating ...

post results ...

b.r.
Alex

i fixed it.. i will add all details.. just let me try changing language...

LoveLess · 09-21-2016, 09:48

hey..

device has no parittion..only i can read the DUMP.. and if i edited the PID in dump updater gives attention.. there is no new sw for ur device..

maybe if we can find the twrp old android (4.1.2) backup maybe we can solve the pb...

because if i edit (from 2ABGRU7 to 2AALDE7) and write the old dump which taken before updated is useless..again same error; there is now new sw for ur device..

**Brka** · 09-21-2016, 17:08

Try with 2AALFR1, its retail france pid, should update....

B.r.
Alex

01-20-2015, 00:04	#1 (permalink)
sinji1 Freak Poster Join Date: Feb 2012 Location: Hungary Age: 37 Posts: 271 Member: 1720556 Status: Offline Thanks Meter: 57	Alcatel Ot 6036Y recovery backup or reflash firmware need Hi i need full backup or reflashing guide this phone if anyone have it. Only t-mobile logo appears and nothing happen. My customer tried the flash but not succes and this happened . i wait for someone can halp me . thanks

02-03-2016, 18:17	#10 (permalink)
MiRoOo No Life Poster Join Date: Sep 2007 Location: Gizah/Egypt Age: 33 Posts: 660 Member: 594436 Status: Offline Sonork: 100.1657777 Thanks Meter: 952	Here is the 2 Stock FWs for this model backed up with two different methods, :: TWRP Backup Download: TWRP JB 4.3 Beeline.zip Guide: 1. Flash TWRP (Included with the FW) 2. Restore Backup ========================================== :: Mobile Upgrade Q 4.5.4 Downloaded Folder Download: 6036Y-2ABGRU7 Guide: 1. Install Mobile Upgrade Q 4.5.4 2. Download & Extract File into MUQ Main Installation Folder 3. Upgrade BR

09-21-2016, 17:08	#15 (permalink)
Brka Moderator Join Date: Jun 1999 Location: Serbia Age: 48 Posts: 8,206 Member: 163 Status: Offline Thanks Meter: 7,784	Try with 2AALFR1, its retail france pid, should update.... B.r. Alex __________________ Always press THANKS button if my post was helpful! Please DO NOT send me PM's for help, You can ask for help on forum Do not post THANKS posts - use thanks button ! ALWAYS use SEARCH button before posting!

01-20-2015, 22:57	#3 (permalink)
Brka Moderator Join Date: Jun 1999 Location: Serbia Age: 48 Posts: 8,206 Member: 163 Status: Offline Thanks Meter: 7,784	In addition to debeliamarks post, New Alcatel Qualcomm phones are not the thing to play with, because if OTU Updater refuse the update, saying that "you already have the latest version", only solution is bring dead phone to someone who have alcatel service access, to reflash the phone on service software (forced restore/update). I hope you succeeded with OTU updater... otherwise, start looking for someone with mentioned tools/access. b.r. Alex

02-27-2015, 09:45	#4 (permalink)
rashid1m Junior Member Join Date: Feb 2015 Posts: 1 Member: 2353852 Status: Offline Thanks Meter: 0	Hi. first of all, can you boot to fastboot \| recovery mode?

09-20-2016, 16:58	#11 (permalink)
LoveLess No Life Poster Join Date: May 2005 Age: 40 Posts: 9,816 Member: 146708 Status: Offline Sonork: 100.108221 Thanks Meter: 1,603	i think i bricked a 6036y..even i have the full dump (8gb) emmcraw tool..but after flashing the dump device still stucks at qualcomm emmc mode..