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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > Alcatel > Alcatel TCL Phones and New Models

Alcatel TCL Phones and New Models OT, OH & E series, and all new TCL and Alcatel Models which are not listed in upper sections.

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Old 09-12-2018, 12:26   #1 (permalink)
Freak Poster
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alcatel tcl 560 keep rebooting

please i need help i have my alcatel pop 4+ tcl 560 it keep on rebooting i have search for the firmware to no aveil please help me the way out this **** cause im confuse i have hard reset the phone and yet the same think please it posible to have the firmware. i really need your help
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Old 09-13-2018, 22:26   #2 (permalink)
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Okay, so now post exact PID of your phone,
it should be something like 5056U-2XXXXXX or 5056E-2XXXXXX

If it have removable battery - it's printed on the sticker.
If not - check on the phone box, or elsewhere.

*** EDIT: If it's 5056U from India (PID: 5056U-2xLCIN1),
Box readback firmware can be found HERE
archive password is : tvgsmsolution

Precaution: Archive contains study.tar, which is FSG partition.
REMOVE it from folder before flashing, or you may loose IMEI/BASEBAND if you flash it.
Also remove file named traceability.mbn, since it's unique to each phone.

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Last edited by Brka; 09-13-2018 at 23:40. Reason: added info
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