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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > Alcatel > Alcatel TCL Phones and New Models


Alcatel TCL Phones and New Models OT, OH & E series, and all new TCL and Alcatel Models which are not listed in upper sections.

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Old 07-26-2014, 11:58   #1 (permalink)
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Unhappy Need Alcatel OneTouch Evo 7 HD Hard Reset or Firmware Please


I have this Alcatel OneTouch Evo 7 HD locked with a Password.
Is there a way to Hard Reset the tablet or an upgrade tool with firmware??
I've already tried a lot of methods but no lock
Thank you
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Old 08-25-2014, 13:34   #2 (permalink)
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Just download factory upgrade software from alcatel website

http://www.alcatelonetouch.com/conte...p-v1-8-1-9.exe

It will wipe the tab. 32bit only
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Old 10-30-2014, 14:34   #3 (permalink)
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Quote:
Originally Posted by Akoska View Post
Just download factory upgrade software from alcatel website

http://www.alcatelonetouch.com/conte...p-v1-8-1-9.exe

It will wipe the tab. 32bit only
I tried this but just stay put and no progress at all.
I tried check live update but it shows unable to connect to server.
Any help?

Thanks in advance
Regards
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Old 01-22-2015, 13:16   #4 (permalink)
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Thanx... downloaded but doesn't flash the device, or doesn't seem to be picking up the device in the program???
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Old 01-22-2015, 20:10   #5 (permalink)
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Originally Posted by thomsiaroh View Post
Thanx... downloaded but doesn't flash the device, or doesn't seem to be picking up the device in the program???
have you tried, what is already discussed and described HERE ?

b.r.
Alex
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Old 01-26-2015, 10:18   #6 (permalink)
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Tried the same but tab isnt responding to hold vol + while connecting USB. :/
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