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| Alcatel TCL Phones and New Models OT, OH & E series, and all new TCL and Alcatel Models which are not listed in upper sections. |
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12-17-2014, 00:13
| #1 (permalink) |
| Moderator   Join Date: Jun 1999 Location: Serbia Age: 48
Posts: 8,201
Member: 163 Status: Offline Thanks Meter: 7,777 |  *** Software Errors / Dead phones - READ THIS FIRST !!! *** in order to keep this section clean, this is the starting point that will (in most cases), fix your problem, and stop repeatedly asked question, like : - How to reset my blocked counter ? - I have a dead phone/tablet, what to do first ? - My phone doesn't power on, what to do ? - Please, I need firmware for OT-XXXX Model ! Now, for beginning, some explanation : Alcatel (TCL) already thought about many user problems that can arise, like screwed android system (ROM), dead phones, etc, and gave a solution for fixing most common errors, mentioned above, called ONE TOUCH UPGRADE a.k.a. O.T.U. All you need to do is check your model, sometimes you can use model written on sticker, like ot-985, or M'Pop (ot-5020) etc. (If it's branded model like IDEA Aurus - it's ot-985N), and download corresponding One Touch Upgrade tool, via "googling" for that model, or via search on official (or country-dependant) Alcatel site - EXAMPLE for OT-985 Now, after you downloaded and installed OTU, charge your battery, use classic micro-usb cable and revive your phone, by following what OTU says. OTU will install drivers, and after you plug your powered off phone, it will found new hardware (Virtual USB COM Port), so it may give error at first try, just simply repeat process, it will do it's job, and (hopefully), bring it back to life. Some nice things that OTU will do for you : (all of them at once) - It WILL bring your phone back to life (if software problem) - It WILL FULLY RESET ALL User Data !!! - It WILL Return Phone to Stock state, in case you used custom rom. - It WILL Remove User/PIN/Pattern Lock - It WILL reset unlock codes counter (too many tries) - It WILL NOT remove GOOGLE ACCOUNT / FRP LOCK ! I hope all is clear now, regarding this case. Posts containing mentioned requests for ROM's can be posted just and ONLY in case you have ALREADY tried things from this post, else it will be deleted / moved to trash. This thread will also contain successful done phones via this method, to eliminate the forum space / confusion. wish you luck with dead phones, b.r. Alex Last edited by Brka; 10-10-2019 at 22:08. Reason: fixed info |
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| The Following 18 Users Say Thank You to Brka For This Useful Post: |
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04-10-2019, 20:55
| #2 (permalink) |
| Moderator Join Date: Jun 1999 Location: Serbia Age: 48
Posts: 8,201
Member: 163 Status: Offline Thanks Meter: 7,777 | OTU Updater (Alcatel Mobile Upgrade) works only for retail PID phones Example of STOCK/RETAIL PID : OT 5033D-2CALEG1 If letters marked in red are other than AL, it's branded phone and in most cases update don't work. Actual latest version : v5.8.3 Download link: Mobile_Upgrade_S_Gotu2_v5.8.3_Setup Previous version : v5.5.8 Download link: Mobile_Upgrade_S_Gotu2_v5.5.8_Setup Previous version : v5.5.7 Download link: Mobile_Upgrade_S_Gotu2_v5.5.7_Setup Previous version : v5.5.3 Download link: Mobile_Upgrade_S_Gotu2_v5.5.3_Setup Previous version : v5.4.4 Download link: Mobile_Upgrade_S_Gotu2_v5.4.4_Setup Models in Bold letters/numbers are new models from v5.4.4 (updated). This is Updater for MTK based devices. Exists another type of updater for Qualcomm devices. Next post is about it, and supported models. Check PID, and if you have RETAIL PID - try to do update. p.s. Didnt have time to update supported models list ... if abyone have time ... download, check list and compare of this one, send models that are new, i will add on list. b.r. Alex
__________________ Always press THANKS button if my post was helpful! Please DO NOT send me PM's for help, You can ask for help on forum Do not post THANKS posts - use thanks button ! ALWAYS use SEARCH button before posting! Last edited by Brka; 07-05-2022 at 22:50. Reason: added new version, models listed |
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10-10-2019, 23:16
| #3 (permalink) |
| Moderator Join Date: Jun 1999 Location: Serbia Age: 48
Posts: 8,201
Member: 163 Status: Offline Thanks Meter: 7,777 | OTU Updater (Alcatel Mobile Upgrade) works only for retail PID phones Example of STOCK/RETAIL PID : OT 5033D-2CALEG1 If letters marked in red are other than AL, it's branded phone and in most cases update don't work. Actual latest version : v5.2.7 Download link: Mobile_Upgrade_Q_5.2.7_Setup Previous version : v5.2.6 Download link: Mobile_Upgrade_Q_5.2.6_Setup This is Updater for Qualcomm based devices. Check PID, and if you have RETAIL PID - try to do update. b.r. Alex
__________________ Always press THANKS button if my post was helpful! Please DO NOT send me PM's for help, You can ask for help on forum Do not post THANKS posts - use thanks button ! ALWAYS use SEARCH button before posting! Last edited by Brka; 06-30-2020 at 01:30. Reason: updated link, updated models etc. |
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| The Following 14 Users Say Thank You to Brka For This Useful Post: |
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