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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (Non-Official Support) > Griffin Products > MT-BOX

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Old 08-11-2007, 16:08   #1 (permalink)
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Seedy's Avatar
 
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How did I lose a credit for same phone !

Unlocking a phone and first time could not connect. Second time it worked but it used up another credit.

I had a long pm discussion with 911GT lsat week about this were I had lost a credit and he said it is impossible

Now that the ppl that know me I am not a con artist and couple of logs is not the issue (well it is !!) but MT Team can you pls check this out for me as I have lost 2 credits already which is 40 Euros !!!

Surely as this is the first time I have used MT Pro for 2 days you can check what phones I have unlocked ??

Same thing happened last week as well

An honest answer is appreciated

Model: RM-209 (7373)
V 03.90/06-10-06/RM-209 (c) Nokia.
Production serial number CEI2xxxxx
Product code 0543810
Module code 0203099
Basic production code 0534038
Flash code
Order number
Long production SN
MCU SW V 03.90/06-10-06/RM-209/(c) Nokia.
HW 1002
PCI
RFIC 17211721
DSP pb06w14v21
PPM V 03.90/06-10-06/RM-209/(c) Nokia. /C
Retu 32
Tahvo 53
Content Pack Content: voda_payt_uk/V 03.90/06-10-06/RM-209/(c) Nokia. //
IMEI: 3562910113xxxxx
WARNING: VPP pin is not connected, disabling VPP.
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
Operator: 8000000000000000
Profile bits: 2341500000000000
Closed on Mcc Mnc: 23415F
Counters 0/10, 0/3
Phone is in: Local mode
Imei: 3562910113xxxxx
W 03.90/06-10-06/RM-209/(c) Nokia.
Auto backup SIMLOCK...
=================================
bb5bckup\3562910113xxxxx.pm
134 : 0 0x1 bytes
134 : 1 0x2000 bytes
134 : 3 0x1 bytes
134 : 4 0x1 bytes
134 : 5 0xA bytes
134 : 6 0x1 bytes
134 : 7 0x1 bytes
134 : 8 0x1 bytes
134 : 9 0x28 bytes
=================================
===================================
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
Operator: 8000000000000000
Profile bits: 2341500000000000
Closed on Mcc Mnc: 23415F
===================================
Using Account: bb5xxxxxxxxxxxxxxxxxxxxx
Connect...
Resp:
o/0110/hello there
Login...
OK, available count
74;

busy, waiting...
Server Response OK.
===================================
Connect TPs
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
(shortened) as post will be too long
No communication with phone. Delaying 5 sec
No communication with phone. Delaying 5 sec
No communication with phone. Delaying 5 sec
No communication with phone. Delaying 5 sec
No communication with phone. Delaying 5 sec
No communication with phone. Delaying 5 sec
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
Canceling detect on User request....
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
Phone is in: Local mode
Scanning files, please wait...
Done
Model: RM-209 (7373)
V 03.90/06-10-06/RM-209 (c) Nokia.
Production serial number CEI2xxxxx
Product code 0543810
Module code 0203099
Basic production code 0534038
Flash code
Order number
Long production SN
MCU SW V 03.90/06-10-06/RM-209/(c) Nokia.
HW 1002
PCI
RFIC 17211721
DSP pb06w14v21
PPM V 03.90/06-10-06/RM-209/(c) Nokia. /C
Retu 32
Tahvo 53
Content Pack Content: voda_payt_uk/V 03.90/06-10-06/RM-209/(c) Nokia. //
IMEI: 3562910113xxxxx
WARNING: VPP pin is not connected, disabling VPP.
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
Operator: 8000000000000000
Profile bits: 2341500000000000
Closed on Mcc Mnc: 23415F
Counters 0/10, 0/3
Phone is in: Local mode
Imei: 3562910113xxxxx
W 03.90/06-10-06/RM-209/(c) Nokia.
Auto backup SIMLOCK...
=================================
bb5bckup\3562910113xxxxx.pm
nBackup file already exists! SKIPPING backup
=================================
===================================
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
Operator: 8000000000000000
Profile bits: 2341500000000000
Closed on Mcc Mnc: 23415F
===================================
Using Account: bb5xxxxxxxxxxxxxxx
Connect...
Resp:
o/0110/hello there
Login...
OK, available count
73;

busy, waiting...
Server Response OK.
===================================
Connect TPs
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx

TPs OK
UNLOCK SUCCESSFULL
SUCCESSFULL
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
Operator: 8000000000000000
Profile bits: 2341500000000000
Open on Mcc Mnc: 23415F
Sim Status: Not locked
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Old 08-11-2007, 16:40   #2 (permalink)
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first 74 number is count from before
second 73 is log counted for your phone bro


check now count will be 73 and after press UNLOCK button will be 72 after next phone
So GT didnt eat your logs



BR
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Old 08-11-2007, 16:45   #3 (permalink)
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Quote:
Originally Posted by vascof1 View Post
first 74 number is count from before
second 73 is log counted for your phone bro


check now count will be 73 and after press UNLOCK button will be 72 after next phone
So GT didnt eat your logs

BR
Check before you type !!

-When I started I had 74
-I could not unlock - so when I started the SAME phone again I had 73

How's that not losing ??

I check now and I only have 72 and I have only unlocked ONE phone
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Old 08-11-2007, 17:58   #4 (permalink)
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as far as i know(is not sure..i only suppose that) the server has already build-in counter for each box and each imei.
so...i think counter that is showed by mt box ..is not 100% the real one.
the server keep the real counter..so you don't lose your credits.
maybe i am wrong..not sure
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Old 08-11-2007, 18:07   #5 (permalink)
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Quote:
Originally Posted by electrolandgsm View Post
as far as i know(is not sure..i only suppose that) the server has already build-in counter for each box and each imei.
so...i think counter that is showed by mt box ..is not 100% the real one.
the server keep the real counter..so you don't lose your credits.
maybe i am wrong..not sure
I hope you are correct - we await a response from MT Team.

Would be very grateful if they physically checked what I have said in their server to confirm I am telling the truth
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Old 08-11-2007, 18:37   #6 (permalink)
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counter shown at MT GUI is just the same from the server,
so once again

CHECK YOUR COUNTER BEFORE UNLOCK AND AFTER UNLOCK

you will see that there isnt any logs `eating`
you will be counting for every IMEI


BR
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Old 08-11-2007, 18:45   #7 (permalink)
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ok i think i give up !
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Old 08-11-2007, 18:49   #8 (permalink)
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Quote:
Originally Posted by Seedy View Post
Unlocking a phone and first time could not connect. Second time it worked but it used up another credit.

I had a long pm discussion with 911GT lsat week about this were I had lost a credit and he said it is impossible

Now that the ppl that know me I am not a con artist and couple of logs is not the issue (well it is !!) but MT Team can you pls check this out for me as I have lost 2 credits already which is 40 Euros !!!

Surely as this is the first time I have used MT Pro for 2 days you can check what phones I have unlocked ??

Same thing happened last week as well

An honest answer is appreciated

Model: RM-209 (7373)
V 03.90/06-10-06/RM-209 (c) Nokia.
Production serial number CEI2xxxxx
Product code 0543810
Module code 0203099
Basic production code 0534038
Flash code
Order number
Long production SN
MCU SW V 03.90/06-10-06/RM-209/(c) Nokia.
HW 1002
PCI
RFIC 17211721
DSP pb06w14v21
PPM V 03.90/06-10-06/RM-209/(c) Nokia. /C
Retu 32
Tahvo 53
Content Pack Content: voda_payt_uk/V 03.90/06-10-06/RM-209/(c) Nokia. //
IMEI: 3562910113xxxxx
WARNING: VPP pin is not connected, disabling VPP.
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
Operator: 8000000000000000
Profile bits: 2341500000000000
Closed on Mcc Mnc: 23415F
Counters 0/10, 0/3
Phone is in: Local mode
Imei: 3562910113xxxxx
W 03.90/06-10-06/RM-209/(c) Nokia.
Auto backup SIMLOCK...
=================================
bb5bckup\3562910113xxxxx.pm
134 : 0 0x1 bytes
134 : 1 0x2000 bytes
134 : 3 0x1 bytes
134 : 4 0x1 bytes
134 : 5 0xA bytes
134 : 6 0x1 bytes
134 : 7 0x1 bytes
134 : 8 0x1 bytes
134 : 9 0x28 bytes
=================================
===================================
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
Operator: 8000000000000000
Profile bits: 2341500000000000
Closed on Mcc Mnc: 23415F
===================================
Using Account: bb5xxxxxxxxxxxxxxxxxxxxx
Connect...
Resp:
o/0110/hello there
Login...
OK, available count
74;

busy, waiting...
Server Response OK.
===================================
Connect TPs
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
(shortened) as post will be too long
No communication with phone. Delaying 5 sec
No communication with phone. Delaying 5 sec
No communication with phone. Delaying 5 sec
No communication with phone. Delaying 5 sec
No communication with phone. Delaying 5 sec
No communication with phone. Delaying 5 sec
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
Canceling detect on User request....
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
Phone is in: Local mode
Scanning files, please wait...
Done
Model: RM-209 (7373)
V 03.90/06-10-06/RM-209 (c) Nokia.
Production serial number CEI2xxxxx
Product code 0543810
Module code 0203099
Basic production code 0534038
Flash code
Order number
Long production SN
MCU SW V 03.90/06-10-06/RM-209/(c) Nokia.
HW 1002
PCI
RFIC 17211721
DSP pb06w14v21
PPM V 03.90/06-10-06/RM-209/(c) Nokia. /C
Retu 32
Tahvo 53
Content Pack Content: voda_payt_uk/V 03.90/06-10-06/RM-209/(c) Nokia. //
IMEI: 3562910113xxxxx
WARNING: VPP pin is not connected, disabling VPP.
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
Operator: 8000000000000000
Profile bits: 2341500000000000
Closed on Mcc Mnc: 23415F
Counters 0/10, 0/3
Phone is in: Local mode
Imei: 3562910113xxxxx
W 03.90/06-10-06/RM-209/(c) Nokia.
Auto backup SIMLOCK...
=================================
bb5bckup\3562910113xxxxx.pm
nBackup file already exists! SKIPPING backup
=================================
===================================
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
Operator: 8000000000000000
Profile bits: 2341500000000000
Closed on Mcc Mnc: 23415F
===================================
Using Account: bb5xxxxxxxxxxxxxxx
Connect...
Resp:
o/0110/hello there
Login...
OK, available count
73;

busy, waiting...
Server Response OK.
===================================
Connect TPs
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx

TPs OK
UNLOCK SUCCESSFULL
SUCCESSFULL
V 03.90/06-10-06/RM-209 (c) Nokia.
IMEI: 3562910113xxxxx
Operator: 8000000000000000
Profile bits: 2341500000000000
Open on Mcc Mnc: 23415F
Sim Status: Not locked
so

in this log you post two counts bro 73 and 74 am i right

you are tried second phone for 72
at last check your MT-box log file

BR
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Old 08-11-2007, 18:51   #9 (permalink)
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lost the will to live - forget it !!
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Old 08-12-2007, 04:09   #10 (permalink)
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Yes this is a question from me too. I believe they track what you unlock by imei and you only burn a credit if they see an imei they haven't seen already. That's how it should work right? So if they take a credit off for an imei they have already seen that's just wrong. So the code on their side that has to remember which imei's they've previously seen has to be rock solid. That is they cannot have it burn a credit until they've recorded the imei they've seen otherwise if there's some kind of error you lost your credit but the server doesn't know it's seen this imei before and when it sees it again it will burn another credit.

The act of updating the log counter and recording which imei they have seen has to be an automic operation. either all or nothing.

Quote:
Originally Posted by Seedy View Post
Check before you type !!

-When I started I had 74
-I could not unlock - so when I started the SAME phone again I had 73

How's that not losing ??

I check now and I only have 72 and I have only unlocked ONE phone
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Old 08-12-2007, 04:21   #11 (permalink)
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The way it's suppose to work is that it's only supposed to charge you a credit when it sees a new iemi. so the code that records which iemi's it's seen is important. The idea is that regardless of whether you succeed or fail the unlock you are charged the credit whenver the iemi is new. The idea being is that when you go back with the same phone again it won't charge the credit but the code that checks whether or not it's seen this iemi before has to be rock solid in order to not charge the credit for the same phone.

The code isn't written to only take off the credit when it detects a successful unlock because if it was like that people would figure out a way to stop that "trip" from happening in order to avoid the credit charge.
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