7610 Phone start-up failed & User Area Format Failed - GSM-Forum

agianmaker · 07-09-2006, 17:39

My 7610 is dead
It show massage " Phone start failed. Contract the retailer."
I use UFS to flash MCU & PPM ok but
" User Area Format Failed
00000000: 01 01 E0 00 FF 2D 00 00 "
and now it show " Phone start failed. Contract the retailer."

How I can do? Help ma please

BR. Thank you.

GSM RAJ · 07-10-2006, 05:44

Write erase flash and then mcu ppm and write good pm.

If not solved. Change D462 flash ic.

noor nobi · 07-10-2006, 11:03

Status: Online Here is a tutorial which i found on www.symbianforum.be and was posted by
d3vil9 so i do not take any credit. Thanks to org poster, enjoy all.

Its important to read through this topic before you proceed with formatting, you will need to charge your phone at least half full to enable a successful format.
---

Soft Reset *#7780# : Restores ini files from rom but preserves user data (photos, 3rd party apps etc) - Hard Reset *#7370# : This reformats the C: drive completely and all applications and files stored on this drive will be lost. *
---

With *#7370# and *#7780# the lock code will be asked before formatting the phone so be sure to remember your code, the DEFAULT CODE by nokia is 12345. *
---

Firstly you might want to make a back up of all your important bookmarks, calender, notes and contacts, Using file manager go to c:/system/data find bookmarks.db for bookmarks, calendar for calendar, notepad.dat for notes, and Contacts.cdb for contacts. *
---

Contacts can only be copied when phone is in offline mode/flight mode, use Psiloc System Tools for flight mode, not needed on 6630 or later. Or you can use Contact Manager app *
---

Ok so 7650, 3650, 3660, ngage and ngage qd can only be formatted using *#7370# Before your format, be sure that the problem is on phone, remove mmc and see if problem still exists. *
---

Also try starting in safe mode (press and hold pencil/abc key while turning on till op logo comes up). You can solve an apparent problem with simple solution
---

6260, 6600, 6620, 6670, 7610, 6630, 6680, n70 etc: Turn phone off, press and hold the green (talk) key on the left + number 3 on the keypad + the * key and then turn the phone back on. Keep pressed until phone boots up. *
---

Fonts and Formatting. If you have any fonts installed be sure to remove them using Font Remover app or go to c/ or e/ system/ fonts/ and rename it to whatever and delete it now reboot phone before you attempt format. *
---

and above all,this is very important,don't mess with file explorers (delete,rename,alter files) if you don't know what your doing. *
---

and yes,formating phone (soft/hard) can screw some app's on mmc. Some will work fine,others don't coz they share files on both drives (c:/e: ) *
---

OPERA - to copy opera bookmarks before formatting mmc, assuming opera is installed on e-drive. e/system/data/opera/bookmarks

noor nobi · 07-10-2006, 11:05

6260, 6600, 6620, 6670, 7610, 6630, 6680, n70 etc: Turn phone off, press and hold the green (talk) key on the left + number 3 on the keypad + the * key and then turn the phone back on. Keep pressed until phone boots up

100% " Phone start failed. Contract the retailer." Go out, waite for insert sim

m a hanif · 07-15-2006, 07:07

Quote:

Originally Posted by agianmaker

My 7610 is dead
It show massage " Phone start failed. Contract the retailer."
I use UFS to flash MCU & PPM ok but
" User Area Format Failed
00000000: 01 01 E0 00 FF 2D 00 00 "
and now it show " Phone start failed. Contract the retailer."

How I can do? Help ma please

BR. Thank you.

My 7610 is dead
It show massage " Phone start failed. Contract the retailer."
I use UFS to flash MCU & PPM ok but
" User Area Format Failed

sharpgsm · 07-22-2006, 10:36

if u r formating the handset with call * 3 but still contact retailer then the problem is releated with hardware

gchui · 08-09-2006, 15:03

Just tried the GREEN+3+* method with a 7610 and so far it works OK.

saiftc2 · 08-14-2006, 20:24

Quote:

Originally Posted by GSM RAJ

Write erase flash and then mcu ppm and write good pm.

If not solved. Change D462 flash ic.

after that what i need plz
===========
tc

murthyy · 08-15-2006, 12:28

i have a 7610 with start up failed problem
i did manual erase but but it gets erasing error at third area
and if i flash it it works for a day and then goes to blank screen

Misba-adn · 08-15-2006, 19:39

F12 is problem,Replace F12 with new flash ic(SEC K8S415 ET),flash again,init simlock,format user area,after on your phone is contact the rathailer?? no problem!! can your manual format *# yes power on...and please wait

shahzaadbutt · 08-15-2006, 19:53

you must need to change its CPU and then flash it with latest flash file after flashing do UI Options and Format User Area every thing will be ok

tarikzone · 08-16-2006, 23:10

listen , make a manual erase from adress 0287FFFF TO 02FC0000 Tfull flash then give a good pm ui settings init sim locks . if no ok then it's a hardware prolem , just reheat the uem and the ram . tested several times with most wd2 , but not the same erase address

thanhuyen · 08-18-2006, 05:37

Quote:

Originally Posted by murthyy

i have a 7610 with start up failed problem
i did manual erase but but it gets erasing error at third area
and if i flash it it works for a day and then goes to blank screen

problem of you fia.

T0T0 · 09-10-2007, 06:33

try reheat flash ic bro....... or replace it

asif khokhar · 09-07-2008, 13:30

just format with hand no any other work
*,3,sendbutton and power on
formating
i tested this forum many time

07-09-2006, 17:39	#1 (permalink)
agianmaker Junior Member Join Date: Apr 2006 Posts: 27 Member: 261603 Status: Offline Thanks: 6 Thanked 2 Times in 1 Post	7610 Phone start-up failed & User Area Format Failed My 7610 is dead It show massage " Phone start failed. Contract the retailer." I use UFS to flash MCU & PPM ok but " User Area Format Failed 00000000: 01 01 E0 00 FF 2D 00 00 " and now it show " Phone start failed. Contract the retailer." How I can do? Help ma please BR. Thank you.

08-16-2006, 23:10	#12 (permalink)
tarikzone Junior Member Join Date: Jan 2006 Location: morocco Age: 36 Posts: 37 Member: 215295 Status: Offline Thanks: 13 Thanked 7 Times in 6 Posts	good solution from morocco listen , make a manual erase from adress 0287FFFF TO 02FC0000 Tfull flash then give a good pm ui settings init sim locks . if no ok then it's a hardware prolem , just reheat the uem and the ram . tested several times with most wd2 , but not the same erase address

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07-10-2006, 05:44	#2 (permalink)
GSM RAJ No Life Poster Join Date: May 2001 Posts: 1,046 Member: 4600 Status: Offline Thanks: 129 Thanked 62 Times in 36 Posts	Write erase flash and then mcu ppm and write good pm. If not solved. Change D462 flash ic.

07-10-2006, 11:03	#3 (permalink)
noor nobi Freak Poster Join Date: Feb 2005 Location: Bangladesh Age: 30 Posts: 216 Member: 117230 Status: Offline Thanks: 66 Thanked 18 Times in 11 Posts	Status: Online Here is a tutorial which i found on www.symbianforum.be and was posted by d3vil9 so i do not take any credit. Thanks to org poster, enjoy all. Its important to read through this topic before you proceed with formatting, you will need to charge your phone at least half full to enable a successful format. --- Soft Reset #7780# : Restores ini files from rom but preserves user data (photos, 3rd party apps etc) - Hard Reset #7370# : This reformats the C: drive completely and all applications and files stored on this drive will be lost. * --- With #7370# and #7780# the lock code will be asked before formatting the phone so be sure to remember your code, the DEFAULT CODE by nokia is 12345. * --- Firstly you might want to make a back up of all your important bookmarks, calender, notes and contacts, Using file manager go to c:/system/data find bookmarks.db for bookmarks, calendar for calendar, notepad.dat for notes, and Contacts.cdb for contacts. * --- Contacts can only be copied when phone is in offline mode/flight mode, use Psiloc System Tools for flight mode, not needed on 6630 or later. Or you can use Contact Manager app * --- Ok so 7650, 3650, 3660, ngage and ngage qd can only be formatted using #7370# Before your format, be sure that the problem is on phone, remove mmc and see if problem still exists. --- Also try starting in safe mode (press and hold pencil/abc key while turning on till op logo comes up). You can solve an apparent problem with simple solution --- 6260, 6600, 6620, 6670, 7610, 6630, 6680, n70 etc: Turn phone off, press and hold the green (talk) key on the left + number 3 on the keypad + the * key and then turn the phone back on. Keep pressed until phone boots up. * --- Fonts and Formatting. If you have any fonts installed be sure to remove them using Font Remover app or go to c/ or e/ system/ fonts/ and rename it to whatever and delete it now reboot phone before you attempt format. * --- and above all,this is very important,don't mess with file explorers (delete,rename,alter files) if you don't know what your doing. * --- and yes,formating phone (soft/hard) can screw some app's on mmc. Some will work fine,others don't coz they share files on both drives (c:/e: ) * --- OPERA - to copy opera bookmarks before formatting mmc, assuming opera is installed on e-drive. e/system/data/opera/bookmarks

07-10-2006, 11:05	#4 (permalink)
noor nobi Freak Poster Join Date: Feb 2005 Location: Bangladesh Age: 30 Posts: 216 Member: 117230 Status: Offline Thanks: 66 Thanked 18 Times in 11 Posts	6260, 6600, 6620, 6670, 7610, 6630, 6680, n70 etc: Turn phone off, press and hold the green (talk) key on the left + number 3 on the keypad + the * key and then turn the phone back on. Keep pressed until phone boots up 100% " Phone start failed. Contract the retailer." Go out, waite for insert sim

07-22-2006, 10:36	#6 (permalink)
sharpgsm No Life Poster Join Date: Jul 2006 Location: india Posts: 547 Member: 313652 Status: Offline Sonork: 100.1625717 Thanks: 41 Thanked 96 Times in 71 Posts	if u r formating the handset with call * 3 but still contact retailer then the problem is releated with hardware

08-09-2006, 15:03	#7 (permalink)
gchui Junior Member Join Date: May 2005 Age: 41 Posts: 30 Member: 147524 Status: Offline Thanks: 0 Thanked 0 Times in 0 Posts	Just tried the GREEN+3+* method with a 7610 and so far it works OK.

08-15-2006, 19:39	#10 (permalink)
Misba-adn Freak Poster Join Date: Apr 2005 Location: CALIFORNIA Age: 33 Posts: 133 Member: 141854 Status: Offline Thanks: 0 Thanked 17 Times in 10 Posts	F12 is problem,Replace F12 with new flash ic(SEC K8S415 ET),flash again,init simlock,format user area,after on your phone is contact the rathailer?? no problem!! can your manual format *# yes power on...and please wait

08-15-2006, 19:53	#11 (permalink)
shahzaadbutt No Life Poster Join Date: Mar 2005 Age: 33 Posts: 3,947 Member: 123458 Status: Offline Sonork: 100.1594535 Thanks: 3,736 Thanked 2,179 Times in 566 Posts	you must need to change its CPU and then flash it with latest flash file after flashing do UI Options and Format User Area every thing will be ok

09-10-2007, 06:33	#14 (permalink)
T0T0 No Life Poster Join Date: Aug 2007 Age: 31 Posts: 974 Member: 572549 Status: Offline Thanks: 650 Thanked 170 Times in 108 Posts	try reheat flash ic bro....... or replace it

09-07-2008, 13:30	#15 (permalink)
asif khokhar Freak Poster Join Date: Oct 2007 Location: Larkana Sindh Pakistan Age: 29 Posts: 184 Member: 600691 Status: Offline Thanks: 9 Thanked 29 Times in 22 Posts	just format with hand no any other work *,3,sendbutton and power on formating i tested this forum many time