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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > UST Pro II

View Poll Results: Do you have problems with UST Pro support area?
NO, support is working just fine for me. 127 20.72%
Yes, Download resuming is not supported 168 27.41%
Yes, Connection sometimes terminates 169 27.57%
Yes, Download speed is slow (< 50 Kilobytes/sec) 187 30.51%
Yes, I cannot enter support area using a button at all 187 30.51%
Yes, I have other problems and will describe them in post here 76 12.40%
Multiple Choice Poll. Voters: 613. You may not vote on this poll

 
 
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Old 08-13-2009, 14:16   #1 (permalink)
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Exclamation ===> Support Area Speed & Quality Reporting Thread <===


Hello, dear friends.

Could you please report your current speed of downloading from support area and all the problems you have (if any).

Reminder: to enter support area, USE "Go to Support" button in software. No need to login anywhere. Just hit a button!

If you have speed issues or cannot enter support at all, please post all details of the problem and your location (country/city) here.

Last edited by FractalizeR; 08-13-2009 at 14:22.
 
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Old 08-13-2009, 19:59   #2 (permalink)
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sir downloading speed is okay but sometime i cant enter to support site 'Cannot find server'

br
shahzad
 
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Old 08-13-2009, 21:31   #3 (permalink)
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Yes, Main Problem is Connection sometimes terminates,

Second problem Downloading speed is slow &

Third Problem Download resuming is not supported.
 
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Old 08-13-2009, 21:36   #4 (permalink)
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Quote:
Originally Posted by .:Towhid:. View Post
Yes, Main Problem is Connection sometimes terminates,

Second problem Downloading speed is slow &

Third Problem Download resuming is not supported.

your rigth brother

Main Problem is Connection sometimes terminates any solutions pls
 
Old 08-14-2009, 00:21   #5 (permalink)
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work fine with me
good conection &good speed
 
Old 08-14-2009, 09:40   #6 (permalink)
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Customers with downloading terminated please try to download files now. All should be fine and download resuming is supported (IF YOU ENTER SUPPORT AREA BY BUTTON IN SOFTWARE!). The same goes to "'Cannot find server'" problem. It should be fixed.

Customers having slow download speed, please, report here your internet connection speed, your geographical location and the speed you download files from support with.
 
Old 08-14-2009, 13:20   #7 (permalink)
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Yes, Connection sometimes terminates
Yes, Download resuming is not supported
 
Old 08-14-2009, 13:39   #8 (permalink)
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Previously


Yes, Download speed is slow (< 50 Kilobytes/sec)
Yes, I cannot enter support area using a button at all (common)






BR




Haltec
 
Old 08-14-2009, 22:16   #9 (permalink)
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i am trieing to login right now , and cant connect
 
Old 08-15-2009, 20:12   #10 (permalink)
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plz ust pro2 fix this problem !!!
 
Old 08-16-2009, 09:00   #11 (permalink)
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ust pro is good box but with some problems such as?
when you want to unlock a set it shows unlock successfully done but when you power on the set it is the same locked
and the support is not working at all i have download a c230 farsi file in one month becaust the net is terminating with ust server and its too slow
 
Old 08-16-2009, 09:16   #12 (permalink)
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we love ustpro all members here i mean in Afghanitan using ust .......bcz .....for forgin languges ........esilly we can find farsi languge
but have problems with s/ws bugs
when downloading file termante and erors
hope slove our problms
 
Old 08-16-2009, 12:27   #13 (permalink)
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Yes, Main Problem is Connection sometimes terminates,

Second problem Downloading speed is slow & sometimes fast &

Third Problem Download resuming is not supported.

@ philippines area..............
 
Old 08-19-2009, 14:15   #14 (permalink)
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##new support area working fine with resume##
 
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Old 08-19-2009, 16:23   #15 (permalink)
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ust support is good and fast updates but slow download speed..........
 
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