Winning PayPal unauthorised payment disputes - GSM-Forum

artemyriga · 01-08-2016, 09:43

Hi. I'd like to ask if someone has experience in winning PayPal chargeback cases. What can help to protect against those things excepting hard combat magic?

I know that since last summer they can protect sellers when fraudster opens dispute directly on PayPal - I won one case. But they say that can do nothing with credit card chargebacks because "Intangible items are not covered under Seller Protection". Is there any solution?

moshman · 01-08-2016, 09:56

Sadly no, the only possible bypass is to send them printed receipt with postal tracking information, turning intangible into tangible but this can be expensive especially for foreign buyers.

artemyriga · 01-08-2016, 10:06

You mean to print something like "hey man! Your order is accepted" and send it to suspicious client with registered mail?

moshman · 01-09-2016, 12:59

Quote:

Originally Posted by artemyriga

You mean to print something like "hey man! Your order is accepted" and send it to suspicious client with registered mail?

Yeah exactly, all PayPal will then need is the tracking information.

***THE CLASH*** · 01-09-2016, 13:22

Better odds of Winning the lotto tonight..

On a more serious note, the way paypal treats the seller is wrong and unfair at times, more so with virtul goods,,, (ie) codes/iphone unlocks ect..

MeredithA · 01-10-2016, 04:07

True. Can't argue with that.

artemyriga · 01-10-2016, 08:09

Quote:

Originally Posted by moshman

Yeah exactly, all PayPal will then need is the tracking information.

Thanks. I'll try this.

01-08-2016, 09:43	#1 (permalink)
artemyriga Major Poster Join Date: May 2015 Location: Woldwide Posts: 47 Member: 2394251 Status: Offline Sonork: 100.1667574 Thanks Meter: 0	Winning PayPal unauthorised payment disputes Hi. I'd like to ask if someone has experience in winning PayPal chargeback cases. What can help to protect against those things excepting hard combat magic? I know that since last summer they can protect sellers when fraudster opens dispute directly on PayPal - I won one case. But they say that can do nothing with credit card chargebacks because "Intangible items are not covered under Seller Protection". Is there any solution?

01-09-2016, 13:22	#5 (permalink)
*THE CLASH* Super Moderator Join Date: Aug 2005 Location: UK.... Age: 57 Posts: 6,030 Member: 173077 Status: Offline Sonork: 100.1594293 Thanks Meter: 2,784	Better odds of Winning the lotto tonight.. On a more serious note, the way paypal treats the seller is wrong and unfair at times, more so with virtul goods,,, (ie) codes/iphone unlocks ect.. __________________ Wbr THE CLASH

01-08-2016, 09:56	#2 (permalink)
moshman No Life Poster Join Date: Oct 2005 Location: England Posts: 1,266 Member: 193192 Status: Offline Thanks Meter: 327	Sadly no, the only possible bypass is to send them printed receipt with postal tracking information, turning intangible into tangible but this can be expensive especially for foreign buyers.

01-08-2016, 10:06	#3 (permalink)
artemyriga Major Poster Join Date: May 2015 Location: Woldwide Posts: 47 Member: 2394251 Status: Offline Sonork: 100.1667574 Thanks Meter: 0	You mean to print something like "hey man! Your order is accepted" and send it to suspicious client with registered mail?

01-10-2016, 04:07	#6 (permalink)
MeredithA Junior Member Join Date: Dec 2015 Posts: 9 Member: 2505878 Status: Offline Thanks Meter: 1	True. Can't argue with that.