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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > DreamBox

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Old 04-10-2010, 17:52   #1 (permalink)
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Angry Big problem upgrading firmware to 1.19


Big problem upgrading firmware to 1.19
I've been using my box for over a year and now when I try to update the firmware to 1.19 using DBSS v3.23, this event:



I bought my Dreambox in Hong Kong GSMserver:
I bought my box a year ago

when i try to update my firmware 1.18 to 1.19 that's happen:
--- Updating Box Firmware------------------------------------------------------
Connecting to server ...
Trying to get firmware ...
Error : #3170:000701BE
Error : #3170:0007018F
Error : #3170:00CE0427
Error : Failed.
--- Updating Box Firmware------------------------------------------------------
Connecting to server ...
Trying to get firmware ...
Server response : Previous update failed. Please try in 10 minutes.
Done.
--- Updating Box Firmware------------------------------------------------------
Connecting to server ...
Trying to get firmware ...
Server response : There is no new update for Box #xxxxx
as no new firmware updates for me?
Reading Box Info-----------------------------------------------------------
Box SN : xxxxx
Firmware Version : 1.18.0
Firmware Build Info : 3322 18 August 2009 23:12:39
Hardware version : 1.2
Supported Functions : Siemens, SonyEricsson
DreamBox driver version : 6.2.0.0
Done.

--- Updating Box Firmware------------------------------------------------------
Connecting to server ...
Trying to get firmware ...
Error : #3170:000701BE
Error : #3170:0007018F
Error : #3170:00CE0427
Error : Failed.
--- Updating Box Firmware------------------------------------------------------
Connecting to server ...
Trying to get firmware ...
Server response : Your box is locked!
Please contact [email protected]
Done.

As my box is locked?

What I can do to solve this problem? Already sent an email to [email protected]
but do not answer yet: Can you suggest something else?


I have always updated the firmware without problems using internet explorer 8, I have enabled the download of ActiveX Controls.

What else can it be?
thanks in advance..
BEST REGARD.
 
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Old 04-10-2010, 18:11   #2 (permalink)
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http://forum.gsmhosting.com/vbb/5688111-post22.html
 
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Old 04-12-2010, 01:44   #3 (permalink)
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Quote:
Originally Posted by soshan View Post
I still have the same problem, after several attempts now:

--- Updating Box Firmware------------------------------------------------------
Connecting to server ...
Trying to get firmware ...
Server response : Your box is locked!
Please contact [email protected]
Done.
as my box is locked?

some product manager could answer please?

I already sent an email with the serial number of my box, but do not respond. What else should I do?

GSM Dream Can you help me please...
 
Old 04-12-2010, 14:53   #4 (permalink)
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I still have the same problem, after several attempts now:

--- Updating Box Firmware------------------------------------------------------
Connecting to server ...
Trying to get firmware ...
Error : #3170:000701BE
Error : #3170:0007018F
Error : #3170:00CE0427
Error : Failed.

and when I try to enter boot-loader, Dreambox login:
Server connection error.
Please contact support.

Error : #3170:00080026
--- Updating Box Firmware------------------------------------------------------
Connecting to server ...
Error : Can't conect to server
Error : #3170:00070029
Error : #3170:00CE0424
Error : Failed.
-- Updating Box Firmware------------------------------------------------------
Connecting to server ...
Trying to get firmware ...
Server response : Your box is locked!
Please contact [email protected]
Done.

Reading Box Info-----------------------------------------------------------
Box SN : xxxxx
Firmware Version : 1.18.0
Firmware Build Info : 3322 18 August 2009 23:12:39
Hardware version : 1.2
Supported Functions : Siemens, SonyEricsson
DreamBox driver version : 6.2.0.0
Done.

I'm using DBSS 3.23

GSM Dream the problem still persists...
 
Old 04-12-2010, 17:23   #5 (permalink)
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kpotin
Please, check your private messages.
Thank you.
 
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Old 04-13-2010, 03:04   #6 (permalink)
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GSM Dream Problem Persists

Quote:
Originally Posted by GSM Dream View Post
kpotin
Please, check your private messages.
Thank you.
@ GSM Dream

that's the log again:

--- Updating Box Firmware------------------------------------------------------
Connecting to server ...
Error : Can't conect to server
Error : #3170:00070029
Error : #3170:00CE0424
Error : Failed.
-- Updating Box Firmware------------------------------------------------------
Connecting to server ...
Trying to get firmware ...
Server response : Your box is locked!
Please contact [email protected]
Done.


I need more attemp please. i'll try to prove in a diferent PC and a diferent Hour.

Tanks in advance...
 
Old 04-13-2010, 04:32   #7 (permalink)
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thanks,my box can update again today,after receive pm
- Reading Box Info-----------------------------------------------------------
Box SN : xxxx
Firmware Version : 1.18.0
Firmware Build Info : 3322 18 August 2009 23:12:39
Hardware version : 1.2
Supported Functions : Siemens, SonyEricsson
DreamBox driver version : 6.2.0.0
Done.

--- Updating Box Firmware------------------------------------------------------
Connecting to server ...
Trying to get firmware ...
Uploading firmware ...
Done.

--- Reading Box Info-----------------------------------------------------------
Box SN : xxxx
Firmware Version : 1.19.0
Firmware Build Info : 3418 02 April 2010 23:20:49
Hardware version : 1.2
Supported Functions : Siemens, SonyEricsson
DreamBox driver version : 6.2.0.0

please try today,is work
 
Old 04-13-2010, 06:29   #8 (permalink)
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server stable and working well
 
Old 04-14-2010, 01:42   #9 (permalink)
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problem persists today

-- Reading Box Info-----------------------------------------------------------
Box SN : xxxxx
Firmware Version : 1.18.0
Firmware Build Info : 3322 18 August 2009 23:12:39
Hardware version : 1.2
Supported Functions : Siemens, SonyEricsson
DreamBox driver version : 6.2.0.0
Done.

--- Updating Box Firmware------------------------------------------------------
Connecting to server ...
Trying to get firmware ...
Error : #3170:000701BE
Error : #3170:0007018F
Error : #3170:00CE0427
Error : Failed.

maybe yesterday, but today remains the same. I am tired and disappointed. it seems that my box was left in the era of the dinosaurs ..
Please Mantok or Abi Alam, which configuration you are using, which operating system, be, SP, antivirus or not, what version of DBSS used to make the upgrade.
Anything that can serve I will be grateful.

GSM Dream, one more chance please ..

thanks in advance.
 
Old 04-14-2010, 18:16   #10 (permalink)
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GSM DREAM read my PM

i send to you my Box Serial N.
i waiting for answer..

thank in advance..
 
Old 04-15-2010, 04:42   #11 (permalink)
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I have this problem too (
 
Old 04-15-2010, 07:56   #12 (permalink)
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Quote:
Originally Posted by GSM Dream View Post
kpotin
Please, check your private messages.
Thank you.
i send u private massages...
i send my sn box...
cause i have a same case...

i wait your answer sir...

thanks u

br,
 
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