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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > DreamBox

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Old 09-27-2008, 13:33   #1 (permalink)
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New Box Lock????

today i just buy the new box from ipmart and i install it, when i update my box i get this error..--- Updating Box Firmware------------------------------------------------------
Connecting to server ...
Trying to get firmware ...
Warning : Update not found.
Server response: Your box is locked!.
Done.

seems that my box is lock ...why this happen?
 
Old 09-28-2008, 06:25   #2 (permalink)
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same problem for my BOX,how to?
 
Old 09-28-2008, 07:25   #3 (permalink)
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me also waiting for some one to help...i send pm to product support and ipmart, ipmart now is public holiday cant reply me so have to wait.
 
Old 09-28-2008, 15:56   #4 (permalink)
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Hello bro which DBBS version you use?For update you should use always latest version.If till problem with latest version please send log with mail to support@dreambox.hk
 
Old 09-28-2008, 20:00   #5 (permalink)
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i m using 3.8 the latest...and i already email them...now waiting for answer..hope it will help..

anyways thanks for reply.
 
Old 09-29-2008, 14:25   #6 (permalink)
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Hello
Just send your box's serial numberto me by pm.
Thank you.
 
Old 09-29-2008, 14:25   #7 (permalink)
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Hello
Just send your box's serial numberto me by pm.
Thank you.
 
Old 09-29-2008, 21:08   #8 (permalink)
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ok my problem solve thanks to Dream box team and Ipmart....bravooo
 
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