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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > DreamBox

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Old 10-21-2010, 07:46   #1 (permalink)
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S302 after unlock dead

after successful unlock using DCU60 cable the phone dead

--- Unlock by Patch -----------------------------------------------------------
User selected phone S302 using DCU60 boot mode
1) Turn OFF the phone.
2) Hold <C> button and connect the phone to DCU60 cable.
IMEI : 3565xxxxxxxxxx
Hash : 7E02A572F828DE7D80EB85CBAD1C3439
Phone ID : 080080192F025431000000002F1A0000
Version : R7A021
CXC : 1207-7713
Simlock state : OK
Model (from TA) : S302
Sending loader ...
Reading TA ...
Creating S302_TA_backup_20101021-140712.dmap ...
Unlocking ...
Processing P96 authentication ...
RND : A54A66EB880080192F025431
Searching for lock check ...
Looking for unlock pattern ...
Patching ...
Resetting User Lock ...
Done.
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Old 10-21-2010, 10:14   #2 (permalink)
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The phone now doent respond to software when i try to flash.even the PC wont detect the phone
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Old 10-21-2010, 13:07   #3 (permalink)
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Do you try to connect phone to DB via Normal mode and power connector from box?
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Old 10-22-2010, 03:28   #4 (permalink)
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just tried it and still no connection.why this happens when everything is fine during unlocking?The customer is waiting please any suggestion how to make this phone alive?This is my first customer after purchasing neptune add on and this particular phone is the reason why i purchased the add on and IT FAILS without any error signs during unlocking process.please help support.

Last edited by fretburner; 10-22-2010 at 03:36.
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Old 10-22-2010, 12:26   #5 (permalink)
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In general, phone should respond to initial connection regardless on unlocking operation. So, please check :
1. If phone get enough power.
2. If connectors (serial) is working.
3. Select normal boot mode and try to read info. If hardware is working it should respond.
Let us know about results.
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Old 10-22-2010, 12:29   #6 (permalink)
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support is very slow in helping my problem,and the customer is waiting.I think this is software bug because the procedure in unlocking is correct,no errors and unlock done but phone is dead.I am pressured here with angry customer.waiting for support...
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Old 10-22-2010, 12:34   #7 (permalink)
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I already did connecting in normal mode using dreambox cable and supply.Already tried using cruiser(usb and uc10) phone not connect either.seems like the phone is totally dead no response to charger and software.But phone is perfect before unlocking.
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Old 10-22-2010, 12:38   #8 (permalink)
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This mean you demage something on PCB. No other possibile. bye
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Old 10-22-2010, 12:57   #9 (permalink)
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how can i damage pcb when unlocking was performed without opening phone?software response during unlocking was perfect and you said i damaged something on pcb?
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Old 10-22-2010, 15:23   #10 (permalink)
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Did your check voltage on power hook during connection?
Also possible, ignition is not working, in this case you should turn on it manually.
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Old 11-07-2010, 16:27   #11 (permalink)
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check this S302_TA_backup_20101021-140712.dmap in back up and write back to the phone
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