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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > DreamBox


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Old 04-22-2006, 12:29   #1 (permalink)
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Red face Strange Error On My Dreambox


HI
I JUST BAUGHT A DREAMBOX AND I HAVE BEEN WORKING WITH IT FINE BUT NOW IT IS RECTING STRANGLY COULD SOMEONE HELP ME TO FIX THIS PROBLEM;
IN FACT WHEN NOW I CONNECT THE DREAMBOX TO THE PC AND CLICK ON READ INFO ALL THE INFORMATION RELATIVE TO THE BOX ARE ARE CORRECT LIKE BOX <cutted> Do not post serial numbers here!!!
FIRMWARE VERSION 103
FIRMWARE BUILD INFO 2306 17 FEBR 2006 13.06.19

WHEN I TRY TO READ A PHONE INFO THE DREAMBOX GIVES ME THIS MESSAGE "ERROR:YOU SHORT POWER CONNECTOR TO GROUND,PLEASE CHECK IT;
WARNING BATTERRY VOLTAGE 0MV
POWER ON THE PHONE....

WHAT IS THIS STRANGE ERROR ? IS MY BOX BROKEN? PLEASE HELP§§§§§§



Last edited by GSM Dream; 04-24-2006 at 21:15.
 
Old 04-22-2006, 12:42   #2 (permalink)
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Check if your probe is rightly connected to the phone(positive).
 
Old 04-22-2006, 12:49   #3 (permalink)
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this happen even if you don't connect any cable to the box but he box connected to the pc
you click on read phone info and you get the message
 
Old 04-23-2006, 16:34   #4 (permalink)
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Exclamation To Gsm Dream

HI
my dream box is behaving strangly this time
when you try to read information from phone it will give this message
"ERROR:YOU SHORT THE POWER TO GROUND,PLEASE CHECK.......
POWER ON THE PHONE"
WHAT IS THE MEANNING OF THIS I THOUGHT IT WAS CABLE MATTER BUT NO
EVEN IF ANY PHONE IS CONNECTED TO THE BOX WHEN YOU CLICK ON READ PHONE INFO YOU WILL GET THE MESSAGE;
I CANNOT WORK WITH MY DREAMBOX
IS MY BOX BROKEN ? PLEASE HELP HELP
 
Old 04-23-2006, 18:40   #5 (permalink)
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Quote:
Originally Posted by EASYTECH
HI
my dream box is behaving strangly this time
when you try to read information from phone it will give this message
"ERROR:YOU SHORT THE POWER TO GROUND,PLEASE CHECK.......
POWER ON THE PHONE"
WHAT IS THE MEANNING OF THIS I THOUGHT IT WAS CABLE MATTER BUT NO
EVEN IF ANY PHONE IS CONNECTED TO THE BOX WHEN YOU CLICK ON READ PHONE INFO YOU WILL GET THE MESSAGE;
I CANNOT WORK WITH MY DREAMBOX
IS MY BOX BROKEN ? PLEASE HELP HELP
If you search the forum you'll find some post about this problem. This is a hardware problem, contact your reseller you box must be exchanged.

Regards
 
Old 04-23-2006, 22:39   #6 (permalink)
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yes its Hardware problem, try to search in the next time here:
http://forum.gsmhosting.com/vbb/showthread.php?t=281289

BR.,
 
Old 04-24-2006, 13:40   #7 (permalink)
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Dreambox Team , Read This???box Problem

HI
PLS CAN SOMEONE EXPLAIN THE PROBLEM IN MY BOX
BOX INTERFACE IS OK
ALL SET,BUT BRING ERROR

ERROR: YOU SHORT POWER CONNECTOR TO GROUND, PLS CHECK IT.
WARNING :BATTERY VOLTAGE 0 mV
POWER ON .....


THIS IS THE MESSAGE I GET

CAN ANYONE HELP ?

THIS BOX IS JUST 2 WEEKS OLD.

THX
 
Old 04-24-2006, 21:18   #8 (permalink)
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Maybe box has hardware damage. Send back it to your reseller.
 
Old 04-25-2006, 16:06   #9 (permalink)
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THANK YOU VERY MUCH FOR YOUR HELP BECAUSE I FIX MY DREAMBOX PROBLEM AND IT WORKS NOW AS IT NEVER WORKS FINE BEFORE

CONTACT ME IF YOU ENCOUNTER SUCH AS PROBLEM
[email protected]
 
Old 04-27-2006, 11:45   #10 (permalink)
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plyse a have problem with my dream box ..................
my DREAMBOX GIVES ME THIS MESSAGE
my sn or intarface is ok good
error: can not connect to dream box(xxx)
error:failed
 
Old 04-27-2006, 11:55   #11 (permalink)
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Check your usb cable and usb-connector in PC.
Try it in other PC.
Reinstall drivers.
If all are ok, but you still have same problem - box has hardware damage, and you should send it back for repair.
 
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