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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > USB-Smart > Dongle Problems (USB-Smart)

Dongle Problems (USB-Smart) Dongle probelms and installation support

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Old 05-22-2006, 19:23   #1 (permalink)
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newbe with usb need help

hi
Today i received my usb-smart..full activated
i have activated files for motorola and samsung of course
i try to activate but dont work. I think i do update dongle smart card before..
now when i open maintenance v4.0 i obtain this

Dongle base type: USB-SMART
Dongle Serial Number: xxxxxxxx
Smartcard UPDATED
SAMSUNG feature NOT ACTIVE
MOTOROLA feature NOT ACTIVE

I try process activation file and obtain this

Processing activation for MOTOROLA ...
MOTOROLA activated OK

Processing activation for SAMSUNG ...
SAMSUNG activated OK


and when i do read dongle settings I obtain this...

Dongle base type: USB-SMART
Dongle Serial Number: 05012226
Smartcard UPDATED
SAMSUNG feature NOT ACTIVE
MOTOROLA feature NOT ACTIVE

jejeje some help please?
thnks and BR
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Old 05-23-2006, 22:46   #2 (permalink)
MANOLE
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1. Try do make 'double' procesing activations. Imediatly after you made first procesing activation process again without closing software.

If this not work
2. Try to do procesing activation file on diferent computer if is posible.

Please report results,

Thank you,
Manole
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Old 05-24-2006, 00:10   #3 (permalink)
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ok, I try tomorrow and post results
thnks for good and quick support
BR
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Old 05-24-2006, 00:13   #4 (permalink)
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Hope it work with u bro Daeron and good luck

jejejejej

BR
Boleey
www.elcaptaingroup.com
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Old 05-24-2006, 00:14   #5 (permalink)
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thx for MAnole really nice support and helping like always
thx raskal team

BR
Boleey
www.elcaptaingroup.com
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Old 05-24-2006, 16:43   #6 (permalink)
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don't work...
I try doble procesing...
always in another pc
same error...
can't start samsung module
can't start p2k module...
some idea more?
thnks and BR
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Old 05-25-2006, 02:31   #7 (permalink)
MANOLE
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Hi,

Make update card and try after this to activate.
If this not help you, contact me by PM. let not spam the board.

Best Regards,
Manole
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Old 05-26-2006, 19:51   #8 (permalink)
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nothing yet...
I activated, but soft not open... and if i read dongle... it said not actived...
help please
thnks
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