Problems with Maintenance v4.1 - GSM-Forum

Christobol_007 · 07-20-2006, 16:26

Whenever it click 'Go SUPPORT Motorola' or 'GO Support Samsung' or 'GO SUPPORT USB Smart' it takes me to http://12.158.191.102/index.php?page=support

Now on this page i get this message:

To login in Support Area, you need to use 'GO SUPPORT' button from USB-Smart Maintenance Software (with USB-Smart dongle connected). Download latest USB-Smart Maintenance software from here:

USB-Smart Maintenance Software(version 41 )

THE FUNNY THING IS THAT I AM ALREADY USING Maintenance v4.1

Sometimes I get password error after i plug out the card when Maintenace v4.1 hangs.

FAK · 07-20-2006, 16:48

Greetings! At me too most writes, and does not start up on a site of support Zulea solve please our problem. Thanks.

DAVI_1 · 07-20-2006, 17:13

the same problem with me.... we need support Zulea .... plz...
thanks

d123 · 07-20-2006, 17:32

I have the same problem. USB-Smart is becoming a JOKE!!! If it isnt w800 with white screens, AND NOW it is absolutely terrible support.

How long before support is available. This is pathetic, to call this a professional tool is just stupid, every day it seems I have to make excuses to customers.

I think by next week I will be a Cruiser customer.

Shame on you ZULEA.

murs · 07-20-2006, 18:04

I can not go to support - maitenance 4.1 - no account

piracik · 07-20-2006, 18:18

YUP here the same.... ;/

wonkypants · 07-20-2006, 18:28

i also have same problem...

click GO SUPPORT and .........back to same page???????

i tried to contact via website and it said my serial number was invalid.....

wonky

Tamer_Elhosary · 07-20-2006, 18:49

i also have same problem...

sifou474 · 07-20-2006, 19:46

me too i have the same problem . i can't login to the support area

locer · 07-20-2006, 20:11

The same problem!!!!! Any access to the software.........................

bamogil · 07-20-2006, 20:26

please Zulea try to do something about the support area. we are always redirected to http://12.158.191.102/index.php?page=support when we clic on GO to support area button. thanks

ottyone · 07-20-2006, 20:53

hm - when it works nobody posting - when it not works everybody posting

any smart-dongel user have this problem to need the support

i think that zuela give his best and we can wait a few days

maybe a little freegift from zuela 2 usb-smart-user 4 the "long" waiting

BR.

PS "stress killing ratio" (albert einstein)

Jankovic · 07-20-2006, 21:08

Hello

At my Place dont work at all SAMSUNG MOTO etc etc please FIX

Mario

PhantomGSM · 07-20-2006, 23:38

guys give zulea a chance to reply and give reason or resolution to the problem

WBR

Inovator · 07-20-2006, 23:48

yes, it is kinda annoying now.
I needed some flash files for moto today, but support is constantly dead...

07-20-2006, 16:26	#1 (permalink)
Christobol_007 Freak Poster Join Date: Mar 2006 Age: 33 Posts: 213 Member: 252859 Status: Offline Thanks: 3 Thanked 32 Times in 13 Posts	Problems with Maintenance v4.1 Whenever it click 'Go SUPPORT Motorola' or 'GO Support Samsung' or 'GO SUPPORT USB Smart' it takes me to http://12.158.191.102/index.php?page=support Now on this page i get this message: To login in Support Area, you need to use 'GO SUPPORT' button from USB-Smart Maintenance Software (with USB-Smart dongle connected). Download latest USB-Smart Maintenance software from here: USB-Smart Maintenance Software(version 41 ) THE FUNNY THING IS THAT I AM ALREADY USING Maintenance v4.1 Sometimes I get password error after i plug out the card when Maintenace v4.1 hangs.

07-20-2006, 21:08	#13 (permalink)
Jankovic No Life Poster Join Date: Sep 2003 Location: Right There ( Croatia ) Age: 34 Posts: 1,135 Member: 38150 Status: Offline Thanks: 7 Thanked 47 Times in 40 Posts	Support Hello At my Place dont work at all SAMSUNG MOTO etc etc please FIX Mario

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07-20-2006, 16:48	#2 (permalink)
FAK Junior Member Join Date: Aug 2005 Age: 33 Posts: 22 Member: 166439 Status: Offline Thanks: 1 Thanked 0 Times in 0 Posts	Greetings! At me too most writes, and does not start up on a site of support Zulea solve please our problem. Thanks.

07-20-2006, 17:13	#3 (permalink)
DAVI_1 No Life Poster Join Date: Jun 2004 Age: 33 Posts: 792 Member: 69305 Status: Offline Thanks: 2 Thanked 128 Times in 67 Posts	the same problem with me.... we need support Zulea .... plz... thanks

07-20-2006, 17:32	#4 (permalink)
d123 Junior Member Join Date: Nov 2003 Posts: 28 Member: 44094 Status: Offline Thanks: 3 Thanked 1 Time in 1 Post	I have the same problem. USB-Smart is becoming a JOKE!!! If it isnt w800 with white screens, AND NOW it is absolutely terrible support. How long before support is available. This is pathetic, to call this a professional tool is just stupid, every day it seems I have to make excuses to customers. I think by next week I will be a Cruiser customer. Shame on you ZULEA.

07-20-2006, 18:04	#5 (permalink)
murs Major Poster Join Date: Oct 2005 Posts: 46 Member: 193418 Status: Offline Thanks: 0 Thanked 2 Times in 1 Post	I can not go to support - maitenance 4.1 - no account

07-20-2006, 18:18	#6 (permalink)
piracik No Life Poster Join Date: Apr 2005 Location: POLSKA Biesy... Age: 29 Posts: 1,163 Member: 133762 Status: Offline Thanks: 136 Thanked 230 Times in 102 Posts	YUP here the same.... ;/

07-20-2006, 18:28	#7 (permalink)
wonkypants Freak Poster Join Date: Oct 2001 Location: Confused?!?!? Posts: 139 Member: 6624 Status: Offline Thanks: 2 Thanked 1 Time in 1 Post	i also have same problem... click GO SUPPORT and .........back to same page??????? i tried to contact via website and it said my serial number was invalid..... wonky

07-20-2006, 18:49	#8 (permalink)
Tamer_Elhosary No Life Poster Join Date: Apr 2004 Location: EGYPT Age: 29 Posts: 1,503 Member: 63774 Status: Offline Sonork: 100.88137 Thanks: 67 Thanked 247 Times in 137 Posts	i also have same problem...

07-20-2006, 19:46	#9 (permalink)
sifou474 Freak Poster Join Date: Apr 2004 Location: ? Posts: 385 Member: 60699 Status: Offline Thanks: 95 Thanked 128 Times in 76 Posts	me too i have the same problem . i can't login to the support area

07-20-2006, 20:11	#10 (permalink)
locer No Life Poster Join Date: Jan 2002 Location: Latvia Age: 51 Posts: 670 Member: 8435 Status: Offline Thanks: 6 Thanked 7 Times in 7 Posts	The same problem!!!!! Any access to the software.........................

07-20-2006, 20:26	#11 (permalink)
bamogil No Life Poster Join Date: Mar 2006 Location: Message of William Branham Posts: 687 Member: 239523 Status: Offline Thanks: 69 Thanked 213 Times in 51 Posts	please Zulea try to do something about the support area. we are always redirected to http://12.158.191.102/index.php?page=support when we clic on GO to support area button. thanks

07-20-2006, 20:53	#12 (permalink)
ottyone Freak Poster Join Date: Jul 2003 Age: 49 Posts: 246 Member: 35205 Status: Offline Thanks: 115 Thanked 14 Times in 12 Posts	hm - when it works nobody posting - when it not works everybody posting any smart-dongel user have this problem to need the support i think that zuela give his best and we can wait a few days maybe a little freegift from zuela 2 usb-smart-user 4 the "long" waiting BR. PS "stress killing ratio" (albert einstein)

07-20-2006, 23:38	#14 (permalink)
PhantomGSM No Life Poster Join Date: Feb 2002 Location: Scotland, UK Posts: 1,498 Member: 9719 Status: Offline Thanks: 0 Thanked 5 Times in 5 Posts	guys give zulea a chance to reply and give reason or resolution to the problem WBR

07-20-2006, 23:48	#15 (permalink)
Inovator No Life Poster Join Date: May 2005 Location: Croatia Age: 31 Posts: 838 Member: 144433 Status: Offline Thanks: 18 Thanked 49 Times in 16 Posts	yes, it is kinda annoying now. I needed some flash files for moto today, but support is constantly dead...