problems with update dongle - GSM-Forum

l_enin · 06-24-2006, 15:17

i have read all topics which are connected with my problem, but nothig helped me. i have tryied to update smartcard but it stopped at 81%, so i did update once again (i have already put card to p-key reader, but problem is still the same) - when i want to update everything stops at 0% and nothing is happening. anybody pleas help me.
ps. i have tryied to change the computer but id doesn`t help.

ashvin · 06-25-2006, 07:34

me too same problem buddy; hope Zulea will come with solution.

l_enin · 06-25-2006, 18:37

ok, so we have to waitfor update, but how long?

cvpchris · 06-26-2006, 19:38

@ ashvin & l_enin

have you test my solution with Pkey dongle,too? (if you have it!)
take the card from pkey and insert the USB Smart Card into the pkey and show if work!?

Alireza56 · 06-27-2006, 00:06

Hi zulea

Please help,i ask in forum's usb smart that my smart card not upgrate when i press upgrate bottom and have this messages:

Update smartcard ...
Connecting to update server ...
Working on card ...
it's stop in this level and nothing happend.i test in win 98,me and xp.please help me i want active motorla

and my box not upgrate.please answer meeeeeeeee

06-27-2006, 00:44

Quote:

Originally Posted by l_enin

i have read all topics which are connected with my problem, but nothig helped me. i have tryied to update smartcard but it stopped at 81%, so i did update once again (i have already put card to p-key reader, but problem is still the same) - when i want to update everything stops at 0% and nothing is happening. anybody pleas help me.
ps. i have tryied to change the computer but id doesn`t help.

Did you try other internet service provider?
I have same problems like you from 2 diferent providers in china and i use CDMA to update card in china. In dubai seems they have same problem (and i was reported that they have only 1 internet service provider).

So, tell me how can i help you in this situation?

BR,
Manole

06-27-2006, 00:45

Quote:

Originally Posted by Alireza56

Hi zulea

Please help,i ask in forum's usb smart that my smart card not upgrate when i press upgrate bottom and have this messages:

Update smartcard ...
Connecting to update server ...
Working on card ...
it's stop in this level and nothing happend.i test in win 98,me and xp.please help me i want active motorla

and my box not upgrate.please answer meeeeeeeee

Your box not upgrade? or your dongle? Can you be more specific, will be interesting for me your answer.

BR,
Manole

c-c · 06-27-2006, 00:59

ups me too , i not update my smart-card some break

Update smartcard ...
Connecting to update server ...
Working on card ...

it's stop ,and nothing happend

ashvin · 06-27-2006, 07:14

why are developpere staying indifferent to our problem. if its a cheap dongle, it does not not mean, we should not be able to use it!!!

Tried to upgrade at different time, with many pcs, and even in other card reader (p-key) ==> result: always wait "working on card "

man, it cost more to even retrun the dongle!

06-30-2006, 07:28

Quote:

Originally Posted by ashvin

why are developpere staying indifferent to our problem. if its a cheap dongle, it does not not mean, we should not be able to use it!!!

Tried to upgrade at different time, with many pcs, and even in other card reader (p-key) ==> result: always wait "working on card "

man, it cost more to even retrun the dongle!

No one stay indiferent to your problem.
We are here to help you.
Please post screen shot of your problem.

I never heard that with pkey reader someone still have this problem.

BR,
Manole

dingski · 06-30-2006, 11:22

@manole

hello sir. i want to update may usb-smart dongle but to no avail todate. when i press the go to support button a bussiness software alliance website will appear nothing happens. please help me.

07-01-2006, 12:45

Quote:

Originally Posted by dingski

@manole

hello sir. i want to update may usb-smart dongle but to no avail todate. when i press the go to support button a bussiness software alliance website will appear nothing happens. please help me.

what maintenance software version are you using?

Please download last version from this link and report then.

http://www.usb-smart.com/Maintenance_v41.zip

BR,
Manole

dingski · 07-04-2006, 01:35

hello again sir!
i've downloaded the maintenance v40 and in fact i used it already thank you for that. i've entered the support area. however when i updated the dongle the motorola activation was deleted. now it says motorola not activated. but before the updating this feature is working. only samsung feature is not activated which i planned to activate soon. what shall i do to recover the motorola feature? i'm new to this dongle.
hope you can help with this problem and thanks in advance.

dacelectronic · 07-04-2006, 02:02

Quote:

Originally Posted by dingski

hello again sir!
i've downloaded the maintenance v40 and in fact i used it already thank you for that. i've entered the support area. however when i updated the dongle the motorola activation was deleted. now it says motorola not activated. but before the updating this feature is working. only samsung feature is not activated which i planned to activate soon. what shall i do to recover the motorola feature? i'm new to this dongle.
hope you can help with this problem and thanks in advance.

did you save the activation file if you did use it to reactivat the dongle

dingski · 07-04-2006, 05:07

Quote:

Originally Posted by dacelectronic

did you save the activation file if you did use it to reactivat the dongle

no sir because i have no knowledge about it. i just bought it as a second hand item.
do i have to pay again to reactivate it? what should i do? anyway thanks for your reply. i apreciate it very much.

06-24-2006, 15:17	#1 (permalink)
l_enin Crazy Poster Join Date: Jul 2004 Location: in front of my computer Age: 39 Posts: 55 Member: 72226 Status: Offline Thanks Meter: 3	problems with update dongle i have read all topics which are connected with my problem, but nothig helped me. i have tryied to update smartcard but it stopped at 81%, so i did update once again (i have already put card to p-key reader, but problem is still the same) - when i want to update everything stops at 0% and nothing is happening. anybody pleas help me. ps. i have tryied to change the computer but id doesn`t help.

06-27-2006, 00:59	#8 (permalink)
c-c Freak Poster Join Date: Jun 2003 Location: portugal Posts: 209 Member: 31417 Status: Offline Thanks Meter: 1	Update smartcard ... ups me too , i not update my smart-card some break Update smartcard ... Connecting to update server ... Working on card ... it's stop ,and nothing happend

06-30-2006, 11:22	#11 (permalink)
dingski Major Poster Join Date: Oct 2003 Age: 67 Posts: 48 Member: 42456 Status: Offline Thanks Meter: 3	usb-smart support problem @manole hello sir. i want to update may usb-smart dongle but to no avail todate. when i press the go to support button a bussiness software alliance website will appear nothing happens. please help me.

07-04-2006, 01:35	#13 (permalink)
dingski Major Poster Join Date: Oct 2003 Age: 67 Posts: 48 Member: 42456 Status: Offline Thanks Meter: 3	usb-smart updating problem hello again sir! i've downloaded the maintenance v40 and in fact i used it already thank you for that. i've entered the support area. however when i updated the dongle the motorola activation was deleted. now it says motorola not activated. but before the updating this feature is working. only samsung feature is not activated which i planned to activate soon. what shall i do to recover the motorola feature? i'm new to this dongle. hope you can help with this problem and thanks in advance.

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06-25-2006, 07:34	#2 (permalink)
ashvin No Life Poster Join Date: Jan 2005 Location: anywhere there is freedom Age: 47 Posts: 1,055 Member: 106700 Status: Offline Thanks Meter: 47	me too same problem buddy; hope Zulea will come with solution.

06-25-2006, 18:37	#3 (permalink)
l_enin Crazy Poster Join Date: Jul 2004 Location: in front of my computer Age: 39 Posts: 55 Member: 72226 Status: Offline Thanks Meter: 3	ok, so we have to waitfor update, but how long?

06-26-2006, 19:38	#4 (permalink)
cvpchris Insane Poster Join Date: Jun 2004 Age: 41 Posts: 91 Member: 69006 Status: Offline Thanks Meter: 0	@ ashvin & l_enin have you test my solution with Pkey dongle,too? (if you have it!) take the card from pkey and insert the USB Smart Card into the pkey and show if work!?

06-27-2006, 00:06	#5 (permalink)
Alireza56 Junior Member Join Date: Nov 2005 Posts: 34 Member: 197721 Status: Offline Thanks Meter: 0	Hi zulea Please help,i ask in forum's usb smart that my smart card not upgrate when i press upgrate bottom and have this messages: Update smartcard ... Connecting to update server ... Working on card ... it's stop in this level and nothing happend.i test in win 98,me and xp.please help me i want active motorla and my box not upgrate.please answer meeeeeeeee

06-27-2006, 07:14	#9 (permalink)
ashvin No Life Poster Join Date: Jan 2005 Location: anywhere there is freedom Age: 47 Posts: 1,055 Member: 106700 Status: Offline Thanks Meter: 47	why are developpere staying indifferent to our problem. if its a cheap dongle, it does not not mean, we should not be able to use it!!! Tried to upgrade at different time, with many pcs, and even in other card reader (p-key) ==> result: always wait "working on card " man, it cost more to even retrun the dongle!