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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Alcatel O.T.U.F

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Old 06-24-2008, 10:10   #1 (permalink)
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please refresh your hardlock

hello
since few days i have a big problem with my otuf box ( black box )
when i want tu use it , and enter in the download area i have this message
" Reading Hard Lock...
Hardlock Err312
Please refresh your hardlock"

it s the same thing when i want to flash some phones
i have this message
"can not find hardlock"

can you help me please ?????
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Old 06-25-2008, 08:33   #2 (permalink)
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Quote:
Originally Posted by fcmars View Post
hello
since few days i have a big problem with my otuf box ( black box )
when i want tu use it , and enter in the download area i have this message
" Reading Hard Lock...
Hardlock Err312
Please refresh your hardlock"

it s the same thing when i want to flash some phones
i have this message
"can not find hardlock"

can you help me please ?????
Can you try with OTUF Tool 1.1 to do "internet update"

if there is not success, contact me :

ICQ : 222156042

Regards,
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