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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > SwS Team Products > Redbox

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Old 07-11-2005, 06:02   #1 (permalink)
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Box Not connected !!

Dear friend,
I just bought a new red box but when i run the program say LG comander, Its says that BOX IS NOT CONNECTED. i have tried a lot but its still does the same! The box is NEW and i have been able to used it at all... What are the solution?? What are the solution that i should take?? Please help me up!!
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Old 07-11-2005, 06:24   #2 (permalink)
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make sure u have the .key file in the folder.

also dont connect power in the box til u have the paralllel cable plugged in.

and as a suggestion when u get this, i normally disconncet power reconnect wait till the light stops blinking and then start the program.

Usually this gets everything going

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Old 07-11-2005, 07:53   #3 (permalink)
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Redbox is like that; its very unstable. i jnow only a few lucky guys who can statr there redbox in 1 go. For me i have found a solution to make redbox work. i plug in the usb cable and then i restart my computer with the redbox plugged. when my pc loads on the second times, upon 1 or 2 trial, redbox starts. u shoudl various ways to see how it works for u. i know some people who never restart their computer with redbox switch on. any way i hope there would be some sort of update one dy which will make redbox work like griffin in one go.
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Old 07-12-2005, 00:35   #4 (permalink)
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Try to read the Serial Number by using SN Reader - if it shows error then Redbox is not working - if it gives you a serial number - then give your reseller the serial number to get activation file to activate Redbox programs
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Old 09-12-2005, 06:06   #5 (permalink)
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the easy way is : run software before you plug the usb power cable working 100%
good luck
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