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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > SwS Team Products > Redbox


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Old 09-19-2005, 08:29   #1 (permalink)
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sws-sag problem


I didin't use my SWS-SAG long time ago (allways showing KEY NOT FOUND) and yestrday I try to use new version and I sow that there is some donge Updater. I try to update my dongle but get this:

KEY SN : 01234C01
Reset Key...OK.
Connecting to server... OK!!!
Asking server for access...OK.
Asking server for Update...OK.
Updating Key Plz wait...Error!! Try Again !

Any Idea???

Thanks
BR, Milan

PS I think that PIC in box is dead but just need more info
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Old 09-20-2005, 15:12   #2 (permalink)
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same problem

i have same problem too
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Old 09-20-2005, 15:42   #3 (permalink)
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Quote:
Originally Posted by olos82
I didin't use my SWS-SAG long time ago (allways showing KEY NOT FOUND) and yestrday I try to use new version and I sow that there is some donge Updater. I try to update my dongle but get this:

KEY SN : 01234C01
Reset Key...OK.
Connecting to server... OK!!!
Asking server for access...OK.
Asking server for Update...OK.
Updating Key Plz wait...Error!! Try Again !

Any Idea???

Thanks
BR, Milan

PS I think that PIC in box is dead but just need more info

pls remouve your SN dongle
try last update
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Old 09-20-2005, 15:43   #4 (permalink)
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Quote:
Originally Posted by SAM5
i have same problem too
freind try last update , for me worcking never have problem whit my SWS-sag
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Old 09-20-2005, 19:45   #5 (permalink)
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Thumbs down

hi
i have got the same problem
i got my box yesterday
i have updated the key and that is ok
Reset Key...OK.
Connecting to server... OK!!!
Asking server for access...OK.
Asking server for Update...Key Already Updated!!
I AM USING THE LATEST SOFTWARE 160905.EXE
but still get
KEY NOT FOUND
NOT A GOOD START FOR ME
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Old 09-20-2005, 21:28   #6 (permalink)
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try on diffrent PC and post results
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Old 09-20-2005, 21:50   #7 (permalink)
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i have tryed on three different computers
2 on xp pro and one on mellenium
and on every pc it is saying key not found
br
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Old 09-22-2005, 10:38   #8 (permalink)
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My box have BAD PIC i think. That is problem. I have try LAST update but still KEY NOT FOUND.

where is julvir?? Where is Support?

Thanks
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Old 09-22-2005, 11:40   #9 (permalink)
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key not find can't repair by server , contact your ressler he will cahnge the PIC
pls don't pout your SWS-SAG long time in usb cable , cose he candamaj yuor box !!
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Old 09-22-2005, 11:56   #10 (permalink)
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My reseller not work not sell anymore sws-sag. Secnod I contact Julvir, he told me that can send me PIC. I send him adress but never sended. now can to do what??? Anyone from resellers have PIC to send me? I will pay!

Thanks
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Old 10-02-2005, 15:23   #11 (permalink)
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Quote:
Originally Posted by hitibiti
freind try last update , for me worcking never have problem whit my SWS-sag
man i tried last update not working
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Old 10-21-2005, 19:39   #12 (permalink)
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hi

last day my box give key not found and after update updat error and now when i start update client i can't read my serial number it very terrible
i loose red box and sws in the same month after buying those boxes 2 month ago.

leroi
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