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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3


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Old 03-26-2014, 18:41   #1 (permalink)
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Alcatel 7024N Metro PCS unlock code doesn't work [ANSWERED]


Hi polar team, i send an unlock code request for an alcatel 7024N from MetroPCS but i tried to enter all the codes the server gave but none of them work! the codes doesn't work, yesterday i unlocked one of the same phones with polar 3.3.9 selecting OT-7024 but today i updated to 3.4.3 and selected OT-7024N but as i said the codes are wrong they doesn't work, please what should i do? i need to unlock this phone.

B.R.
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Old 03-27-2014, 12:34   #2 (permalink)
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plz post full log here


Br
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Old 03-27-2014, 16:03   #3 (permalink)
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Oh really? i forgot to copy the log, is there a way to recover that data? beacause i already closed polar box, well anyway i'm going to try again and this time i'll make sure to copy the log.

B.R.
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Old 03-27-2014, 16:09   #4 (permalink)
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Well here is the log of the second attempt and the server gave the same codes and didn't work either:

Engine Compilation Build : 337


Contacting With Server...Wait...

Consumed 8 , Credits left: 11


Calculation Data

Phone Selected : Alc. OT-7024
Phone ID : 7024N-2BE4US1
Phone Imei : 013911000829500

Nck Code : 0415998777
Spck Code : 2118666448
Nsck Code : 3550602237
Cpck Code : 3036682072
Cck Code : 2117580882
Pck Code : 0046466134


Insert Not supported Sim In The Phone
Power ON
Type You Code in Keyboard
Press OK Key
Calculated Codes...OK...

---- IMPORTANT ----
If phone not accept NCK, sometimes must be resetted
A) Press VOLUME UP + POWER ON (at same time)
B) Press KEY # + POWER ON (at same time)

If the phone requests unlock code
Insert the original sim
Power ON
Type ###765*08#
Select Network Unlock and enter Nck

B.R.
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Old 03-27-2014, 16:22   #5 (permalink)
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man, u using old update, plz use last one 3.43


Br
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Old 03-27-2014, 16:43   #6 (permalink)
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Yeah, i know this time i used 3.3.7 but first time i used latest 3.4.3 but were the same codes and didn't work either, this log is of second try, the first log i didn't copy.

B.R.
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Old 03-27-2014, 19:34   #7 (permalink)
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Here is log using latest 3.4.3:

Engine Compilation Build : 343

Contacting With Server...Wait...

Consumed 8 , Credits left: 19


Calculation Data

Phone Selected : Alc. OT-7024N
Phone ID : 7024N-2BE4US1
Phone Imei : 013911000829500

Nck Code : 0415998777
Spck Code : 2118666448
Nsck Code : 3550602237
Cpck Code : 3036682072
Cck Code : 2117580882
Pck Code : 0046466134


Insert Not supported Sim In The Phone
Power ON
Type You Code in Keyboard
Press OK Key
Calculated Codes...OK...

---- IMPORTANT ----
If phone not accept NCK, sometimes must be resetted
A) Press VOLUME UP + POWER ON (at same time)
B) Press KEY # + POWER ON (at same time)

If the phone requests unlock code
Insert the original sim
Power ON
Type ###765*08#
Select Network Unlock and enter Nck

It's from yesterday, the one above from today.

B.R.
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Old 03-29-2014, 00:49   #8 (permalink)
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how many attempts you got left mate? normally these phones give you 3 attempts.

I have noticed the ones that allow 10 attempts are giving trouble. Codes don't work.
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Old 03-29-2014, 02:44   #9 (permalink)
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Yeah you're right because the one i unlocked before had just 3 attempts but this one has 10 and the codes doesn't work, what now?

B.R.
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Old 03-29-2014, 11:41   #10 (permalink)
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Thumbs up

Quote:
Originally Posted by onekikuko View Post
Yeah you're right because the one i unlocked before had just 3 attempts but this one has 10 and the codes doesn't work, what now?

B.R.
The guys behind these boxes will know how to hack the answer.

all I can do is input IMEI+PRD and hoping for the best.
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Old 03-30-2014, 18:10   #11 (permalink)
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Ok, i know they will, but what about our credits, i lost 16 credits, where's support's answer about his issue?

B.R.
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Old 03-30-2014, 20:29   #12 (permalink)
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Thanks friend, but the customer just took the phone somewhere else so i don't have it anymore, but i really appreciate your concern about this.

B.R.
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Old 04-05-2014, 20:27   #13 (permalink)
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some metropcs models use SPCK code.
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Old 07-18-2014, 16:46   #14 (permalink)
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Alcatel 7024n metro pcs code not accepted

--------------------
BOX DATA
--------------------
Box SN: A0001A86F00

Engine Compilation Build : 349


Contacting With Server...Wait...

Consumed 8 , Credits left: 23


Calculation Data

Phone Selected : Alc. OT-7024N
Phone ID : 7024N-2BE4US1
Phone Imei : 013911000458961

Nck Code : 0794624058
Spck Code : 0963676760
Nsck Code : 2520514822
Cpck Code : 2597867470
Cck Code : 1422362037
Pck Code : 0128823186


Insert Not supported Sim In The Phone
Power ON
Type You Code in Keyboard
Press OK Key
Calculated Codes...OK...

---- IMPORTANT ----
If phone not accept NCK, sometimes must be resetted
A) Press VOLUME UP + POWER ON (at same time)
B) Press KEY # + POWER ON (at same time)
C) Press VOLUME DOWN + POWER ON, select CLEAR EMMC and press HOME

If the phone requests unlock code
Insert the original sim
Power ON
Type ###765*08#
Select Network Unlock and enter Nck


Plz help polar codes not accepted for this Alcatel 7024n metro pcs be glad if i get another code or be refunded credits thanks
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Old 12-03-2014, 16:54   #15 (permalink)
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Quote:
Originally Posted by el_venga View Post
some metropcs models use SPCK code.
Which models do accept SPCK code istead of NCK code.

My customer has Alcatel 7040N Metropcs model. And that phone is also not acceptig NCK code..

Can he try SPCK code?
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