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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > POLAR Team Products > PolarBox 2

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Old 04-09-2012, 19:51   #1 (permalink)
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Alcatel OT-222 keys doesnīt work [ANSWERED]

Hi, I have some problem with alcatel OT-222, after read unlock code the keys of the phone donesnīt work, I donīt know if the phone was broken before read code because I didnīt proved.
Itīs from Movistar and the firmware is 16A, I try to flash but same problem, could be a hardware problem or flash problem?
Iīd reset it by pressing # + power, but dont let me chose (yes or not) automatically start to format the phone.

Any suggestion?
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Old 04-09-2012, 19:52   #2 (permalink)
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hardware problem

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Old 04-09-2012, 19:56   #3 (permalink)
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The customer said that the phone was working fine before Iīd try to read code, next time I have to test the phone before do it anyting.
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