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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3

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Old 11-16-2010, 14:16   #1 (permalink)
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Alcatel OT660 unlock problem [ANSWERED]


Connecting ...

Flash ID.: 986F0000 , Toshiba 32 Mb.
Anyone else having problems with this handset?

Firmware Ver. : 335
Phone Type : 660X-2DTBGB1
Operator/Country : T-MOBILE / UK
Language : FR EN DE IT ES
Phone IMEI : 352387-03-*****

Phone Connected Ok..

Changing Speed Up 921600 Bps...
Please Wait... Writing Firmware ...
Please Wait... Finishing Writing...
Please Wait... Formating...
Can take about 60/120 seconds

This is as far as it gets.

Tried different flash files and 2.45, 2.46 and 2.48 versions of Polar but still no joy.

The problem is that I cannot write the backup because the buttons are not highlighted. So I have a dead phone.
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Old 11-16-2010, 18:26   #2 (permalink)
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use latest version,2.4.9 many bugs was fixed


battery must be full charged



bRo

toutou_gsm
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Old 11-17-2010, 09:04   #3 (permalink)
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Sorry I should have exlpained better, the log was from version 2.49.

I also tried 3 other versions as well.
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Old 11-17-2010, 15:09   #4 (permalink)
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connect phone again and press format ffs

br

<= The_Gorr =>
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Old 11-17-2010, 15:52   #5 (permalink)
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The customer has now taken the phone back to the shop and got a replacement, but a different model. So I cannot check it.

I'm certain when the phone was connected that the format ffs button was not highlighted only the "write" one.
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