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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3


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Old 11-08-2013, 17:19   #1 (permalink)
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E257 dead after unlock [ANSWERED]


Hi Polar team , can you please give me a solution to this strange problem :
Alcatel E257x dead after a successufully unlock
Now the phone can be connected with soft but wont power ON anymore !!!
What must i do ?
BR
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Old 11-09-2013, 13:58   #2 (permalink)
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flash ur phone and all will be ok


Br
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Old 11-09-2013, 22:44   #3 (permalink)
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I flashed it in two times but still not power on !!!
can you please give me a good eeprom , because at support there is only a firmwares
BR
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Old 11-11-2013, 15:01   #4 (permalink)
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Quote:
Originally Posted by Boukra View Post
Hi Polar team , can you please give me a solution to this strange problem :
Alcatel E257x dead after a successufully unlock
Now the phone can be connected with soft but wont power ON anymore !!!
What must i do ?
BR
Hi,

Sorry but unlock process NEVER kill this phone.
If phone now not power on, is not due this function (so check other reasons)

If you flash your phone, u miust do some operations, not only flash.
Follow this instructions (as polar say in the screen) and if phone have software failure will be flashed and working ...

FLASHING INSTRUCTIONS

- Fullflash with file inside support
- Repair certificate
- Make unlock process
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Old 11-11-2013, 15:08   #5 (permalink)
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and all steps must be done without powering on phone till u finish last step

Br
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