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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3


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Old 07-06-2010, 21:52   #1 (permalink)
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this friday, i have to pay a new alcatel ot808, when fix this model? [SOLVED]


hi, and sorry for this post.
polar say few days for fix alcatel ot808 dead,
but the customer want her phone, live or new.
i have this phone a lot of days, and customer say me that are a lot of day for unlock a phone and he is in the right. for this,,,,
please team polar, if u can say me a date for release this fix, and i can say the same to customer for come back her phone and i not pay a new for he this friday.
thanks a lot.

br.
 
Old 07-06-2010, 22:08   #2 (permalink)
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we are working to fixe this bug,soon all will be ok,we cant determine date of release because it depend of coder


SORRY FOR THE INCONVENIENCE


bRo

toutou_gsm
 
Old 07-06-2010, 23:11   #3 (permalink)
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talking and asking will not make things more quick

so let code finish his work

br

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Old 07-06-2010, 23:26   #4 (permalink)
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I am one user who has to pay 60€ for new alcatel ot-808, because my customer couldnīt wait few days(or months as I see), because of polar release, please make the work before release any killer-software, not after.
 
Old 07-06-2010, 23:42   #5 (permalink)
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Quote:
Originally Posted by The_Gorr View Post
talking and asking will not make things more quick

so let code finish his work

br

<= The_Gorr =>

my obligation isnīt make more quick things, my obligation is give a good support to a customer because my work (or polarīwork) is not than good as i wish.
i killed her phone and now, with this answer from polar, im not wait to this friday for pay he phone, tomorrow i pay it, but....
polarteam, its time to change????

best regards
zamobe
 
Old 07-06-2010, 23:46   #6 (permalink)
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man, now alcatel change ics inside phones, so inside same model like ot8xx u can find one with old ic and one with new ic

can u tell me how we can know this !!! or maybe we have to buy all ot8xx in market !!!

we trying to support all OT8xx old and new IC what ever was provider who locked these phones

so, who not like our work, not use it, and who think that unlocking phones is without risque, then he 's wrong

br

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Old 07-07-2010, 02:15   #7 (permalink)
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Quote:
Originally Posted by naturalsurfer View Post
I am one user who has to pay 60€ for new alcatel ot-808, because my customer couldnīt wait few days(or months as I see), because of polar release, please make the work before release any killer-software, not after.

WE TAKE CARE about our customers its evident!!! just noted that in the market exist 2 ics as the gorr already mentioned, we support old and we are working on new!!


its ur bad-luck the phone have new ic inside


so sorry for the inconvenience,hope coder finish as soon as possible


bRo

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Old 07-09-2010, 12:35   #8 (permalink)
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check this, test and report
http://forum.gsmhosting.com/vbb/f386...010-a-1043481/

br

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Old 07-09-2010, 18:07   #9 (permalink)
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Connecting ...

Flash ID.: 20F10000 , Intel 64 Mb.
Firmware Ver. : 156
Phone Type : 808X-2BVDES1
Operator/Country : VODAFONE / SPAIN
Language : EN ES GAL BAS CAT
Phone IMEI : 356389-03-180986-3

Phone Connected Ok..

Changing Speed Up 921600 Bps...
Please Wait... Pre Formating...
Please Wait... Writing Firmware ...
Please Wait... Finishing Writing...
Please Wait... Formating...
Can take about 60/120 seconds

Writing Firmware Ok...
Now please Wait 15/20 seconds...
Until phone Power On completely...

Phone Disconnected ...


thanks polar team, 2 days late for me, but....thanks anyway.

br.
 
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