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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > POLAR Team Products > PolarBox 3

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Old 07-11-2011, 08:58   #1 (permalink)
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HTC Hero kernal [SOLVED]

[ HTC Hero SELECTED ]

Searching android device...
Kernel Ver: 2.6.29-36d5cb8d
Platform: hero
Model: HTC Hero
Serial: HT03JL900999
Bootloader: 1.76.0007
Baseband: 6.35.15.14
Cid: H3G__001
HwId: 0x20800
CPU: ARMv6-compatible processor rev 2 (v6l)
Checking root...
Rooted OK
KERNEL VERSION NOT SUPPORTED
Operation finished with Error
Rebooting phone (END)


I know I have to update the kernal on this handset, but which one do I use?

As far as I can see there is no "3" Kernal to download.

This is the first time I have had to update the kernal to unlock an HTC and I don't want to brick the phone, any help would be appreciated.
 
Old 07-11-2011, 09:39   #2 (permalink)
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use any HTC Hero firmware from support and test

br

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Old 07-12-2011, 13:21   #3 (permalink)
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Hi Mr Gorr,
I've got the same problem, could you please tell me how to do the procedure to unlock this phone, i mean a bit detailed. Thanks
Here is the log
Code:
Kernel Ver:       2.6.29-920f7fec
 Platform:         hero
 Bootloader:       1.76.0007
 Baseband:         6.35.15.14
 Cid:              ORANG309
 HwId:             0x20800
 CPU:              ARMv6-compatible processor rev 2 (v6l)
 Rooted            OK
 KERNEL VERSION NOT SUPPORTED
 Operation finished with Error
 Rebooting phone (END)
 
Old 07-12-2011, 13:29   #4 (permalink)
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download firmware exe from support
run it and do what it ask
after update success unlock

br

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Old 07-12-2011, 13:37   #5 (permalink)
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Do i need to instaal htc sync first, caz its not connecting with RUU.?
 
Old 07-12-2011, 13:46   #6 (permalink)
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u not need it.
try to connect phone in boot mode (volume down + power on)

br

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Old 07-12-2011, 15:31   #7 (permalink)
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Well i got it done at the end. Thanks Mr Gorr for ur precious time.
 
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