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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3


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Old 08-29-2011, 03:33   #1 (permalink)
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Unhappy polar box error [SOLVED]


hi, there
i got this problem when i try to unlock BB.
this unlock log like this:

Contacting With Server...Wait...

ERROR...Connection suddenly broken

Track ID T245250870JG00VI478Z1272A

firstable, i this it might this server is busy, but when i try to unlock today, still same problem. anyone have ideas about this?
polar box team, please help me!
 
Old 08-29-2011, 03:48   #2 (permalink)
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Quote:
Originally Posted by kevinng View Post
hi, there
i got this problem when i try to unlock BB.
this unlock log like this:

Contacting With Server...Wait...

ERROR...Connection suddenly broken

Track ID T245250870JG00VI478Z1272A

firstable, i this it might this server is busy, but when i try to unlock today, still same problem. anyone have ideas about this?
polar box team, please help me!
Friend! I can help you if you put full log with model-IMEI and MEP.
I test in my Box and Send Report.
Try Disable Firewall make all steps is in Prog (If Phone have password remove)
Check in Polar Sat if User and Password is Ok-try again. If you can put full log here.
Server Work Ok. Box I think is not Problem.
Regards
Haicha

Last edited by Haicha; 08-29-2011 at 03:54.
 
Old 08-29-2011, 04:06   #3 (permalink)
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Selected : Blackberry 9000 Bold
Reading Data...Please Wait...

BGUID :
3AE2D4D38950B0E44FB5B69FFB9B2A621197070C
BPIN : 20EDF0EC
IMEI : 351846-03-204227-8
MEP-18601-001
MEP-18601-001
VSM-22882-001
SFI-19724-036
APP-19665-021
PRD-12528-062

Device connected OK...

Contacting With Server...Wait...

ERROR...Unknow Error Code

Log Saved...

ERROR Please Again...
 
Old 08-29-2011, 04:07   #4 (permalink)
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Quote:
Originally Posted by Haicha View Post
Friend! I can help you if you put full log with model-IMEI and MEP.
I test in my Box and Send Report.
Try Disable Firewall make all steps is in Prog (If Phone have password remove)
Check in Polar Sat if User and Password is Ok-try again. If you can put full log here.
Server Work Ok. Box I think is not Problem.
Regards
Haicha
Selected : Blackberry 9000 Bold
Reading Data...Please Wait...

BGUID :
3AE2D4D38950B0E44FB5B69FFB9B2A621197070C
BPIN : 20EDF0EC
IMEI : 351846-03-204227-8
MEP-18601-001
MEP-18601-001
VSM-22882-001
SFI-19724-036
APP-19665-021
PRD-12528-062

Device connected OK...

Contacting With Server...Wait...

ERROR...Unknow Error Code

Log Saved...

ERROR Please Again...
 
Old 08-29-2011, 04:13   #5 (permalink)
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Posts: 54
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Selected : Blackberry 9780
Reading Data...Please Wait...

BGUID :
E77EB71F59D16987406CCA5440B22DE2B206DB81
BPIN : 23B0CE91
IMEI : 354262-04-267171-7
MEP-11246-002
MEP-11246-002
VSM-37920-001
SFI-32731-010
APP-34249-005
PRD-33293-036

Device connected OK...

Contacting With Server...Wait...

ERROR...Connection suddenly broken

Track ID T247290812OI66AZ756Z1724A

Log Saved...

ERROR Please Again...


anyone can hellp get the unlock code for me ??
 
Old 08-29-2011, 04:20   #6 (permalink)
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another model 9700, also need unlock code log follows:

Selected : Blackberry 9700
Reading Data...Please Wait...

BGUID :
5C765A3BE9610DE747E07ED920B04DBC95070489
BPIN : 22D4F1B3
IMEI : 352481-04-326714-1
MEP-18637-001
MEP-18637-001
VSM-24204-001
SFI-26559-058
APP-27337-047
PRD-23593-043

Device connected OK...

Contacting With Server...Wait...

ERROR...Connection suddenly broken

Track ID T247290889GA96U829OZ4020A

Log Saved...

ERROR Please Again...
 
Old 08-29-2011, 04:21   #7 (permalink)
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Quote:
Originally Posted by kevinng View Post
Selected : Blackberry 9000 Bold
Reading Data...Please Wait...

BGUID :
3AE2D4D38950B0E44FB5B69FFB9B2A621197070C
BPIN : 20EDF0EC
IMEI : 351846-03-204227-8
MEP-18601-001
MEP-18601-001
VSM-22882-001
SFI-19724-036
APP-19665-021
PRD-12528-062

Device connected OK...

Contacting With Server...Wait...

ERROR...Unknow Error Code

Log Saved...

ERROR Please Again...
Friend!
I calculate Codes in my Box. Is Here:
MEP : MEP-18601-001
IMEI : 351846032042278

Contacting With Server...Wait...
Credits Consumed : 0
NCK Code.........: 8140281539370821 ..(MEP2)
Subset Code.....: 2070421974322314 ..(MEP3)
Provider Code...: 5646726628783243 ..(MEP4)
Corporate Code.: 8548329899579060 ..(MEP5)
SIM Code..........: 0324780476888104 ..(MEP1)

Codes Calculated OK...
If you Have License 2 activate?
Server is OK. Open Polar Sat-User Area- Put correct User and Password and Save.
Check you internet Connection-Firewall Etc.
I think is Problem in your computer or Phone.
Regards
Haicha

Last edited by Haicha; 08-29-2011 at 04:27.
 
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Old 08-29-2011, 04:26   #8 (permalink)
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Quote:
Originally Posted by Haicha View Post
Friend!
I calculate Codes in my Box. Is Here:
MEP : MEP-18601-001
IMEI : 351846032042278

Contacting With Server...Wait...
Credits Consumed : 0
NCK Code.........: 8140281539370821 ..(MEP2)
Subset Code.....: 2070421974322314 ..(MEP3)
Provider Code...: 5646726628783243 ..(MEP4)
Corporate Code.: 8548329899579060 ..(MEP5)
SIM Code..........: 0324780476888104 ..(MEP1)

Codes Calculated OK...
Server is OK. Open Polar Sat-User Area- Put correct User and Password and Save.
Check you internet Connection-Firewall Etc.
I think is Problem in your computer or Phone.
Regards
Haicha
thanks, you are the legend~
 
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