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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3


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Old 09-24-2010, 23:42   #1 (permalink)
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HTC touch dual, 2 units, not unlock at all [ANSWERED]


Does Polar unlock any HTC? The other day tried with a Touch diamond, allways error. Today, 2 units of touch diamond, allways "error, try again" (and if you ever had used activesync, you know that it means restat all the computer to reconnect)
No firewall, no antivirus, 3 different internet connections (and of course, I got activation, and had done a blackberry a few hours ago)

Log from first screen:

Device Connected...Sending App...
Please Push YES in You Device Screen
Please Wait Black Screen...

Please Unplug Usb cable and Plug again
Wait 5 Seconds after press Unlock button
Device connected OK...

Log from second screen:

Searching Device...

ERROR Please Again...

(on phone screen SPL V3,0,0 UNLIMITED
NIKI 10001
READY...
USB)

Anyone had been able to unlock a single HTC with this tool? Cos I didn't, and I'm getting tired to try it
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Old 09-24-2010, 23:58   #2 (permalink)
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first of all i not understund why u need to restart pc !!!

sencond and the most important :

when u see this : Device connected OK... then Unplug Usb cable and Plug again, when ur pc ring (device connected) just press read code that's all

other thing : each try u make for unlock htc what ever result, u get code or error, u need to close panda and open again

do this, and u'll see if work or not work

br

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Old 09-25-2010, 00:27   #3 (permalink)
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No, it doesn't.
second screen:


Searching Device...
Connecting...
Sending Boot...
Reading SpLock Zone...
SpLock Not Found...

ERROR Please Again...

Tried 7 times

If it's a version problem, I can't believe I'm so unlucky, I get the touch diamond, unsupported, 2 touch dual, unsupported.
If it helps supporters, here's info:

m 04 r 1.58.21.26
b 04 g 25.65.30.04H
D 1.35

CE 5.2.1622 (comp. 18128.0.4.4)

NIKI100
SPL-1.21.0000
CPLD-4
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Old 09-25-2010, 00:34   #4 (permalink)
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ok, can u plz retry now (same as i told u, but this time use update v2.44)

waiting ur report

br

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Old 09-25-2010, 00:53   #5 (permalink)
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...getting closer, Sir:


Searching Device...
Connecting...
Sending Boot...
Reading SpLock Zone...
Reading Data...Wait...


Contacting With Server...Wait...

ERROR...Unlock refused by server (v2.44)

(first I used polar sat check account to verify connection)
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Old 09-25-2010, 01:00   #6 (permalink)
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now all work ok but ...

ERROR...Unlock refused by server , then not supported

sorry, u have to wait update

br

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Old 09-25-2010, 01:05   #7 (permalink)
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Ok, I'll buy a rabbit's foot for next HTC to arrive

Thank's for support Sir, it looks that most problems are with brazilian editions.
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Old 09-25-2010, 08:02   #8 (permalink)
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[QUOTE=cartuchobahia;6371948]Ok, I'll buy a rabbit's foot for next HTC to arrive

Thank's for support Sir, it looks that most problems are with brazilian editions.[/QUOTE

not problem with brazilian editions my friend,i faced same problem with spanish models+same model+same prblm,i think polar team have to take notice,and in next update v2.4.7 keep focus on htc models old+new .becaz many time ago we did not got surprise about htc.thanx for previous update.i am talking about next update.thanks polar team for v2.4.6 again.THIS IS JUST REQUEST MY LOVELY TEAM,NOT DEMAND.becaz u already worked alott for us.
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Old 09-27-2010, 00:16   #9 (permalink)
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some time when i want to unlock HTC with Panda soft, it connect well but when read code it says refused from server...
whats mean is it not supported model or problem, i tried with old models too same problem.
blackberry never got any problem, 99% read codes. but unable to read HTC...
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