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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3


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Old 04-11-2012, 12:39   #1 (permalink)
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Huawei U8110 wont connect to unlock [ANSWERED]


hi, i have a huawei U8110 that ive been trying to unlock but its keeps showing ERROR Phone Not Found. ive been using usb cable and have installed drivers from phone and support but still get the phone not found error.

i also have credits in my polar box account. any help would be great.


Last edited by wendigo; 04-11-2012 at 12:47.
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Old 04-11-2012, 12:47   #2 (permalink)
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Quote:
Originally Posted by heramiah View Post
hi, i have a huawei U8110 that ive been trying to unlock but its keeps showing ERROR Phone Not Found. ive been using usb cable and have installed drivers from phone and support but still get the phone not found error.

i also have credits in my polar box account. any help would be great.

Hi friend,

Check this things ...

- Phone is totally powered on and have battery
- You had installed HUAWEI PC-SUITE software (usually comes inside phone)
- For last, check that windows create device port (verify in the control panel)
- If not, please try to plug in other USB port, once windows detect it polar will work

With best regards,
\W3nd|g0
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Old 04-11-2012, 13:29   #3 (permalink)
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hi, thanks for the very quick response. ive followed the steps you mentioned but still same problem. ive attached a screen shot of the device manager com ports so you can have a look and pc suite is installed and ready as you can see from the same image.

any further help would be great

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Old 04-11-2012, 14:46   #4 (permalink)
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Give me some time, we will take a look and answer you soon.

With best regards,
\W3nd|g0
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Old 04-11-2012, 14:57   #5 (permalink)
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thanks, ill await on your answer
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Old 04-11-2012, 15:20   #6 (permalink)
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Originally Posted by heramiah View Post
thanks, ill await on your answer
Hi friend,

Can you install SONORK and contact me ?
My ID is 100.90962, i desire to check your computer and find the problem, possible contact me there for talk ?

Sonork download
http://www.sonork.com/downloads/sono...-installer.exe
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Old 04-11-2012, 16:38   #7 (permalink)
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hi, thanks for offering to help, i had to unlock the phone with a different tool as customer wasnt willing to wait any longer. ive downloaded sonork, so the next time i get a u8110 i will contact you.

i tried everything from re-installing and deleting the drivers but still same problem

thanks
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Old 04-11-2012, 17:06   #8 (permalink)
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rapport error for unlock hauwei u8110 in new v 91

earching Device...
Connecting...
S / W Version :
M7X25V100R001C00B217SP01
Phone Imei: 359145

Phone Connected Ok...

If you have a Unsupported Version
Please Make Click in Rd Unsup. Button
And Send Reading to Polar Team
Thanks...Polar Team...

Initializing.....
Setting Download Mode... Please Wait...
Initializing Phone....
Loading Data....
Sending Bootloader 1...
Sending Bootloader 2...

ERROR...Phone Not Unlocked...
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Old 04-11-2012, 17:57   #9 (permalink)
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Quote:
Originally Posted by heramiah View Post
hi, thanks for offering to help, i had to unlock the phone with a different tool as customer wasnt willing to wait any longer. ive downloaded sonork, so the next time i get a u8110 i will contact you.

i tried everything from re-installing and deleting the drivers but still same problem

thanks
Well, i think must be any issue with driver name or similar (easy to fix)
Cos you download sonork, add me and we will be in contact for fix this problem or any other, feel free to contact me friend.

Thanks again for your report,

With best regards,
\W3nd|g0
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Old 04-11-2012, 18:25   #10 (permalink)
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Quote:
Originally Posted by GSM FREE View Post
rapport error for unlock hauwei u8110 in new v 91

earching Device...
Connecting...
S / W Version :
M7X25V100R001C00B217SP01
Phone Imei: 359145

Phone Connected Ok...

If you have a Unsupported Version
Please Make Click in Rd Unsup. Button
And Send Reading to Polar Team
Thanks...Polar Team...

Initializing.....
Setting Download Mode... Please Wait...
Initializing Phone....
Loading Data....
Sending Bootloader 1...
Sending Bootloader 2...

ERROR...Phone Not Unlocked...

Hi friend,

Please, think that you must wait some seconds after unplug-plug phone, for give time to windows detect device and create comport.
Be sure you installed all drivers too, best is install HUAWEI PCSUITE that comes with the phone for be totally sure.
In case problem persist, please add me at sonork and will take a close look via REMOTE.

With best regards,
\W3nd|g0
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Old 07-18-2012, 03:53   #11 (permalink)
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I'm facing exactly the same problem in version 2.9.9, all drivers installed (modem, db adapter, db console and pcui), allways after second downloader, phone not unlocked. And the famous "read unsupported" makes exactly the same thing that the unlock precedure. Doesn't matters how much time I wait after resplug the cable, result is allways the same
Searching Device...
Connecting...
S / W Version :
M7X25V100R001C00B215_T
Phone Imei: 359145-03-0042xx-x

Phone Connected Ok...

If you have a Unsupported Version
Please Make Click in Rd Unsup. Button
And Send Reading to Polar Team
Thanks...Polar Team...

Initializing.....
Setting Download Mode... Please Wait...
Initializing Phone....
Loading Data....
Sending Bootloader 1...
Sending Bootloader 2...

ERROR...Phone Not Unlocked...
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Old 07-18-2012, 13:59   #12 (permalink)
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rapport error for unlock hauwei u8110 in new v 91

Searching Device...
Connecting...
S / W Version :
M7X25V100R001C00B217SP01
Phone Imei: 359145-03-01xxxx-5

Phone Connected Ok...

If you have a Unsupported Version
Please Make Click in Rd Unsup. Button
And Send Reading to Polar Team
Thanks...Polar Team...

Initializing.....
Setting Download Mode... Please Wait...
Initializing Phone....
Loading Data....
Sending Bootloader 1...
Sending Bootloader 2...
Initializing...
Searching SpLock Zone...
First Security data found...
Searching SpLock Area.
SPLock Area Found...
Backup Saved in Folder Backups/Huawei

Contacting With Server...Wait...

Credits Consumed : 1
Erasing NAND...
Writing NAND...Block 1...
Writing NAND...Block 2...

Phone Unlocked Done...
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Old 07-18-2012, 14:24   #13 (permalink)
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Quote:
Originally Posted by AZZOUZ gsm View Post
Searching Device...
Connecting...
S / W Version :
M7X25V100R001C00B217SP01
Phone Imei: 359145-03-01xxxx-5

Phone Connected Ok...

If you have a Unsupported Version
Please Make Click in Rd Unsup. Button
And Send Reading to Polar Team
Thanks...Polar Team...

Initializing.....
Setting Download Mode... Please Wait...
Initializing Phone....
Loading Data....
Sending Bootloader 1...
Sending Bootloader 2...
Initializing...
Searching SpLock Zone...
First Security data found...
Searching SpLock Area.
SPLock Area Found...
Backup Saved in Folder Backups/Huawei

Contacting With Server...Wait...

Credits Consumed : 1
Erasing NAND...
Writing NAND...Block 1...
Writing NAND...Block 2...

Phone Unlocked Done...


But which is the error, in this log i see all correct.
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Old 07-18-2012, 19:10   #14 (permalink)
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Quote:
Originally Posted by wendigo View Post
But which is the error, in this log i see all correct.
Sir Wendigo there is no Error in this log I just wanted to make it clear that the box Unlock the codes succesfully & Thanks .
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Old 07-19-2012, 00:43   #15 (permalink)
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Ahhhh, ok sorry friend
I though u have any problem ...

Thanks for your report ...
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