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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > POLAR Team Products > PolarBox 2

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Old 06-24-2012, 04:17   #1 (permalink)
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I cannot unlock Alcatel OT-V670 help [SOLVED]

Hello Polar Users,

I have an Alcatel OT-V670 and the box Ask me for provider code but i cannot put all the numbers, also i'm using the regular usb cable and i cant find the drivers for this phone.

I read it in other post that i have to flash it but i cant at least connect because every time says error.

Sorry, im a newbie and im starting the unlocking business with polarbox3

BR
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Old 06-24-2012, 11:43   #2 (permalink)
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- Power On the Phone and Type *#837#
- You can See this for example:
- [VERSION]
- KP665010
- CP66GU13
- XP66GU13
- And Rest of Names
- For Start, please make Click in SRO NAME
- Enter X.. File Example...XP66GU13


Regards
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Old 06-24-2012, 14:13   #3 (permalink)
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Quote:
Originally Posted by ^FiStrO^ View Post
- Power On the Phone and Type *#837#
- You can See this for example:
- [VERSION]
- KP665010
- CP66GU13
- XP66GU13
- And Rest of Names
- For Start, please make Click in SRO NAME
- Enter X.. File Example...XP66GU13


Regards
Thanks for your Reply FiStrO, but in this case SRO NAME im clear about this, it ask me for PROVIDER CODE that is at the back of the phone behind the Battery.


In My case i have this:
PROVIDER: V670A-2ARGDO1-S40
IMEI: 011492000290459

When i connect the phone to the box via USB DATA CABLE and i press the button CONNECT says "press power button and kepp pressed until the process finish" and nothing happens later, always error.


BR
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Old 06-24-2012, 14:52   #4 (permalink)
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Also When i try to just calculate says "TYPE CORRECT PROVIDER...."

I tried:

2ARGDO1
RGDO1
2ARGDO1S40
V670A2ARGD

And Nothing...

BR
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Old 06-24-2012, 16:32   #5 (permalink)
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You not readed instructions ...

- Power On the Phone and Type *#837#
- Later choose the name that starts with X......... (this is the SRO)
- For last put IMEI and SRO (for example XP66GU13) and press calculate.

SRO have 8 digits and start ALWAYS with X......... (u will see easy in phone after put secuence)
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Old 06-24-2012, 17:11   #6 (permalink)
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Quote:
Originally Posted by wendigo View Post
You not readed instructions ...

- Power On the Phone and Type *#837#
- Later choose the name that starts with X......... (this is the SRO)
- For last put IMEI and SRO (for example XP66GU13) and press calculate.

SRO have 8 digits and start ALWAYS with X......... (u will see easy in phone after put secuence)
I always read the intructions, once i post here its means i don't know what to do. I said i'm clear about SRO NAME (i already unlocked a few Alcatel with that), but in this case Polar Suite is asking for PROVIDER & IMEI.

The PROVIDER (Not SRO NAME) is V670A-2ARGDO1-S40
The IMEI is 011492000260469

I don't know how to put the provider because only accept 10 Digits and like i said before i tried many variants.

See Screen Attached

BR
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File Type: jpg Polar Suite Screen V670.jpg (111.5 KB, 13 views)
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Old 06-24-2012, 17:49   #7 (permalink)
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bug detected and will be fixed for next update

Phone Selected : Alc. OT-V670
Phone ID : V670A-2ARGDO1
Phone Imei : 011492000260469

Nck Code : 4248015047
Spck Code : 0455269772


Br
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Old 06-24-2012, 18:57   #8 (permalink)
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Quote:
Originally Posted by The_Gorr View Post
bug detected and will be fixed for next update

Phone Selected : Alc. OT-V670
Phone ID : V670A-2ARGDO1
Phone Imei : 011492000260469

Nck Code : 4248015047
Spck Code : 0455269772


Br
Thanks a lot The_Gorr!!

SOLVED PHONE UNLOCKED

BR
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