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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > POLAR Team Products > PolarBox 2

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Old 07-21-2012, 11:37   #1 (permalink)
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IDEOS X3 how to unlock [ANSWERED]

Hi team ,it says for the u8510 edeos x3 i have to hold the red and green button ,there are no red and green buttons .Ive tried the volume down and power button, and the screen goes pink ,But still does not unlock ......help please
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Old 07-21-2012, 14:54   #2 (permalink)
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Quote:
Originally Posted by pcs1234 View Post
Hi team ,it says for the u8510 edeos x3 i have to hold the red and green button ,there are no red and green buttons .Ive tried the volume down and power button, and the screen goes pink ,But still does not unlock ......help please
i should have said ive held both volume + & - then power button and the screen goes pink .....also tried the volume- & power button with the screen hold at start up ....no joy...........perhaps it a driver issue ......please help team
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Old 07-21-2012, 21:45   #3 (permalink)
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post log plz and update version used


Br
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Old 07-22-2012, 16:42   #4 (permalink)
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is on latest version,the log was one line error reading phone......thats it
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Old 07-22-2012, 20:06   #5 (permalink)
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has any one else unlocked the edeos x3 with polar box and if so how did you do it please .......
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Old 07-23-2012, 10:44   #6 (permalink)
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Quote:
Originally Posted by pcs1234 View Post
has any one else unlocked the edeos x3 with polar box and if so how did you do it please .......
Hi,

Please, can you contact me at Sonork for take a look ??

Sonork ID : 100.90962

With best regards,
\W3nd|g0
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Old 07-24-2012, 09:00   #7 (permalink)
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i dont use sonork,Every one else needs to know the right solution.And why say press red and green button when there is no such buttons.i dont have the phone to hand now.But the customer will come back with the phone when i call them......But i dont want to call them back untill i have the right answer or method of unlocking this phone ......
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Old 07-24-2012, 09:34   #8 (permalink)
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Quote:
Originally Posted by pcs1234 View Post
i dont use sonork,Every one else needs to know the right solution.And why say press red and green button when there is no such buttons.i dont have the phone to hand now.But the customer will come back with the phone when i call them......But i dont want to call them back untill i have the right answer or method of unlocking this phone ......
Sure, all must know right solution, but i need more info so I asked for SONORK.

About secuence, there is 2 secuences in this kind of phones, we simply mistaked and added the other, so try to unlock and paste here full complete ERROR LOG (this will give us more info)
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Old 07-24-2012, 12:00   #9 (permalink)
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i will ask the customer to bring the phone back in ..............
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Old 07-25-2012, 05:04   #10 (permalink)
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I have the same problem,ERROR Phone Not Found... tested in two diferent computers, tested in normal mode, tested pressing power+volume down and tested pressing volume+- and power (violet screen) but all the attemps the same error message.
Is drivers problem? what correct drivers you recomend?

Note: With other software i could read phone without problems by pressing vulume- and power on for a few seconds.
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Old 07-25-2012, 08:45   #11 (permalink)
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You must use drivers from support.
If you have SONORK please add me and will check myself for see if i detect the problem.

Sonork ID : 100.90962

With best regards,
\W3nd|g0
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Old 08-07-2012, 09:26   #12 (permalink)
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customer came back with phone ,i tried every thing to get polar box to read the phone ,the customer would not wait .So i decided to pay the activation on dc unlocker.And it detected it with ease and unlocked .Sorry polar team i tried every thing to unlock with polar....
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Old 08-07-2012, 10:34   #13 (permalink)
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Ok friend, not worry.
We will try to fix the mistake or find which is the problem.
Btw, thanks a lot for your testings pcs1234,

With best regards,
\W3nd|g0
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Old 08-11-2012, 15:15   #14 (permalink)
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hi , today i try to unlock one ideos x3 and always get error in second boot after replug usb cable and wait 10s , i try many times and always get same error check log

Connecting...
Model Selected : Huawei U-8510
Initializing.....
Setting Download Mode... Please Wait...
Initializing Phone....
Loading Data....
Sending Bootloader 1...
Sending Bootloader 2...

ERROR...Phone Not Unlocked...
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Old 08-13-2012, 03:30   #15 (permalink)
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Quote:
Originally Posted by neliocoelho View Post
hi , today i try to unlock one ideos x3 and always get error in second boot after replug usb cable and wait 10s , i try many times and always get same error check log

Connecting...
Model Selected : Huawei U-8510
Initializing.....
Setting Download Mode... Please Wait...
Initializing Phone....
Loading Data....
Sending Bootloader 1...
Sending Bootloader 2...

ERROR...Phone Not Unlocked...

when Software say to u : Unplug cable and wait 10 seconds and Replug again u putting Battery in the Phone OR NOT ?
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