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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > POLAR Team Products > PolarBox 2

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Old 09-03-2010, 19:57   #1 (permalink)
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may be new version of the samsung s3650 [USER REPORT]

i want inform polar team ,i got today 2 samsung s3650 new one,from movistar spain,but i could not read codes of the both with polar,i tried with every way.reset and checked older versions of the polar also but not unlocked,here is error log always with polar.

Connecting ...

Phone Model : GT-S3650
Phone IMEI : 358573-03-857989-6
Sending Boot...Wait...
Reading Data...Wait...

Contacting With Server...Wait...
ERROR...Unknow Error Code
ERROR Phone Not Readed...

but both are unlocked with other tool.here log of the one may be help polar team.(sorry for logs but just for information)Selected model: S3650
Selected com port: COM78
Selected speed port: 921600
Phone must be ON
Search modem ... OK
Search modem on:COM16
Phone IMEI: 35857303857989 /6
Phone S/N: RPEZ488800
Detecting UART port..... OK
Repower phone - please wait
Reconnect cable on phone for init modem
Search modem ... OK
Search modem on:COM16
Net locks - cleared
Reset phone code to - > 00000000
Reset sim block code to - > 00000000
Elapsed time: 51 second, sw ver: 3.4.0066
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Old 09-04-2010, 08:15   #2 (permalink)
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just unlocked one,with out problem.

Connecting ...
Phone Model : GT-S3650
Phone IMEI : 358574-03-19300x-x
Sending Boot...Wait...
Reading Data...Wait...
Contacting With Server...Wait...
Credits Consumed : 0
Phone Codes...
Net Code : #7465625*638*19626175#
Sub Code : #7465625*782*00000000#
SP Code : #7465625*77*00000000#
CP Code : #7465625*27*00000000#
SIM Code: #7465625*746*02000000#
Activa Code: #7465625*228*02000000#
UnFreeze Code : 16135747
How to Unfreeze Phone
Insert non supported simcard and power on phone
Put Unfreez Code and press key OK (nothing will appear)
Put Network Code (NCK)
Phone will be unfreezed and unlocked
Codes Readed OK...

WITH SAME CABLE AND SAME VERSION OF THE POLAR.I USE POLAR FOR THIS MODEL ALWAYS,BECAZ SAFE AND FAST.BUT YESTERDAY NOW I AM SURE BOTH WERE NEW VERSION,THATS WHY CAN NOT DID WITH POLAR.PLEASE TEAM HAVE A NOTICE.THX
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Old 09-07-2010, 13:21   #3 (permalink)
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HI FRIEND YOUR EACH REPORT IS IMPORTANT FOR US,SURE WE WILL TAKE A NOTICE.

REGARDS

««««suunnyy»»»»

[ polar team ]
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Old 09-07-2010, 14:06   #4 (permalink)
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Quote:
Originally Posted by SUUNNYY View Post
HI FRIEND YOUR EACH REPORT IS IMPORTANT FOR US,SURE WE WILL TAKE A NOTICE.

REGARDS

««««suunnyy»»»»

[ polar team ]
thanks br.i know polar team never let customer alone.thats why i love this great box.
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Old 09-07-2010, 18:48   #5 (permalink)
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Thanks man for notice so nice from y.
Sure polar will add more.

Br s@nsari.
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