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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > POLAR Team Products > PolarBox 3

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Old 05-01-2012, 19:37   #1 (permalink)
dml
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Need some advice... [ANSWERED]

Hi to all, recently, I damage my Polar box cause bad pinout on alcatel phone, Windows wonīt recognized, I opened it and change FTDI from another unused box, everything go great, software open again, I do some jobs but never in RJ45 port, today, when I try to do another alcatel, the phone donīt connect, I check and oly FTDI are installed, no polar box micro, and of course, without it, canīt connect phones at RJ45, I opened again and clean PCB, reatached USB dongle, but no luck, please, I need some advice from supported, no one knows PolarBox hardware like you, and for the others member, any help will be apreciate, thankīs in advance,

B.R.
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Old 05-01-2012, 20:16   #2 (permalink)
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★★★ PolarBox : FAQS & HELP ★★★

Br
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Old 05-01-2012, 20:44   #3 (permalink)
dml
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Originally Posted by The_Gorr View Post
Thankīs Sr for your soon reply, but, the first thing that I do, was change the FTDI from SMTi box, and now FTDI are ok, I mean, at Device Manager, I see FTDI installed ok, but no Polar Box Micro, maybe a little help from you can save my day,

B.R.
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Old 05-01-2012, 23:23   #4 (permalink)
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try to remove dongle, clean, then put all back and test

if same, u can check here for a new pcb (if u have polar metal white) Buy Polar Bear Box PCB - from IPmart.com


Br
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Old 05-02-2012, 00:52   #5 (permalink)
dml
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Quote:
Originally Posted by The_Gorr View Post
try to remove dongle, clean, then put all back and test

if same, u can check here for a new pcb (if u have polar metal white) Buy Polar Bear Box PCB - from IPmart.com


Br
Thankīs again Sr, very gently, I been try all solutions, but, I think is FTDI compatibility problem, I used, as I say before, FTDI from SMTi box, FT245BL, and original was FT232BL, looking in both datasheet, I found one Asynchronous Serial Data Transfer, and the other one Parallel FIFO bi-directional Data Transfer or Isochronous Transfers, the comunication protocol change, and of course, will never connect phone in RJ45 port, Iīm trying to find some FT232BL here in my country, (Cuba), but itīs so hard!!!, thankīs one more time,

B.R.
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