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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3


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Old 08-31-2012, 20:56   #1 (permalink)
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Location: monterrey mexico
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ot799a dead after flash [SOLVED]


hi polar team

alcatel ot799a dead after flash with 301 version
all 4 flashes from support is the sam result

Connecting with phone ...

Sending Certificate....
Bypassing Security Boot...
Bypassing Passed.... Ok...
Continue Booting Process...Please Wait...
Sending First Boot....
Sending Second Boot....
Detecting Flash IC. Type ....

Flash ID.: 2000F100 , Intel 128 Mb.
Phone IMEI : 012454-00-030472-0
Firmware Ver. : 27F
Phone Type : 799A-2ATLMXA
Operator/Country : MOVISTAR / MEXICO
Language : BRA ENG SPA FRE ITA
Reading Security Zone...
SRo Name : XQ27OF34

Phone Connected Ok..

Changing Speed Up 921600 Bps...
Please Wait... Preparing Flashing...
Please Wait... Pre Formating...
Please Wait... Writing Firmware ...
Please Wait... Finishing Writing...
Please Wait... Formating...
Can take about 60/120 seconds
ERROR Formating 03...
ERROR Formating 04...

Error Writing ...

Phone Disconnected ...


please solve the problem

thanks in advance
 
Old 08-31-2012, 22:50   #2 (permalink)
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error happen when formating phone.

can u test formating (reset) phone manually and check if can power on ?


Br
 
Old 09-05-2012, 16:35   #3 (permalink)
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sorry for the delay

phone alive with manual reset as you say

thanks
 
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