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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3

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Old 02-14-2014, 02:20   #1 (permalink)
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Polar Box 3 Smart Card Err HELP!! [ANSWERED]


Hi Guys,

my Polar Box 3 just arrived and i have 2 s5600v to unlock.

i'd installed all the drivers from the instalation folder and it's all ok except the smart card. i make a diagnostic on polarsat and the card gives me error...

i would post some print screens but it won't let me.

i'd installed the RK200 and the generic smart card reader and still no success..

any ideas?
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Old 02-14-2014, 10:46   #2 (permalink)
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Quote:
Originally Posted by Vakeiros View Post
Hi Guys,

my Polar Box 3 just arrived and i have 2 s5600v to unlock.

i'd installed all the drivers from the instalation folder and it's all ok except the smart card. i make a diagnostic on polarsat and the card gives me error...

i would post some print screens but it won't let me.

i'd installed the RK200 and the generic smart card reader and still no success..

any ideas?
Have you got installed any other box on pc?? Windows xp or 7 ?? have you tried another pc?? To upload any picture or to know how do it, please visit this link
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Old 02-14-2014, 12:21   #3 (permalink)
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what windows u use exactly ???

smart card drivers are located at : C:\Program Files\Polar Box\Drivers\Polar3_SmartCard_Driver


Br
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Old 02-18-2014, 09:04   #4 (permalink)
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Hi,
I have the same error too, I've searched the file location smartcard on my computer in the folder C: \ Program Files \ Polar Box \ Drivers \ Polar3_SmartCard_Driver but my smart card was not always detected by my computer suddenly my polar box 3 can not have detected any phone, Help me please
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Old 02-18-2014, 14:10   #5 (permalink)
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if smart card not correctly installed, then is normal that u can't detect any phone.

better use a clean windows, all what you need is inside this folder C: \ Program Files \ Polar Box \ Drivers


Br
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