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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3


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Old 02-06-2014, 21:10   #1 (permalink)
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polarbox 3 wont connect phones [ANSWERED]


hi
i received a polar box 3 today,all the drivers installed correctly,it's registered,the software works but i have now connected 3 phones and it says this every time
Engine Compilation Build : 340

Model Selected I9300

Searching Device in Modem Port...
Modem Port Not found...
Initializing ADB....
ADB Initialized...Searching Device...

Device Not Found...0
Phone Not Connected...

usbdebugging is enabled and i have followed all the instructions
are the phones knackered or am i doing something wrong??
do you just have toinstall the drivers and it's good to go,or doyou have to dosomething else??
thanks in advance :-)
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Old 02-06-2014, 21:45   #2 (permalink)
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Quote:
Originally Posted by buzz080577 View Post
hi
i received a polar box 3 today,all the drivers installed correctly,it's registered,the software works but i have now connected 3 phones and it says this every time
Engine Compilation Build : 340

Model Selected I9300

Searching Device in Modem Port...
Modem Port Not found...
Initializing ADB....
ADB Initialized...Searching Device...

Device Not Found...0
Phone Not Connected...

usbdebugging is enabled and i have followed all the instructions
are the phones knackered or am i doing something wrong??
do you just have toinstall the drivers and it's good to go,or doyou have to dosomething else??
thanks in advance :-)
Friend! Your Box have Gold Licence? If Is New and have Gold Licence Post Log here for Polar Box Team Help You.
http://www.youtube.com/watch?v=zOW7noE0_Cg
Regards
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Old 02-06-2014, 22:00   #3 (permalink)
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hi,yes i have the gold licence,thanks
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Old 02-06-2014, 23:44   #4 (permalink)
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i installed a quolcomm driver and now it says this
Engine Compilation Build : 340

Model Selected I9305

Searching Device in Modem Port...
Initializing ADB....
ADB Initialized...Searching Device...

Device Not Found...0
Phone Not Connected...

when it starts initializing ADB the lights on the box go out and then it says device not found
i find it had to beleive the box comes with no instructions
i have don a diagnostic on the box using polar sat and it says everything is ok.....it's not.....help!
i thought this was going to be easy
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Old 02-06-2014, 23:56   #5 (permalink)
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Quote:
Originally Posted by buzz080577 View Post
i installed a quolcomm driver and now it says this
Engine Compilation Build : 340

Model Selected I9305

Searching Device in Modem Port...
Initializing ADB....
ADB Initialized...Searching Device...

Device Not Found...0
Phone Not Connected...

when it starts initializing ADB the lights on the box go out and then it says device not found
i find it had to beleive the box comes with no instructions
i have don a diagnostic on the box using polar sat and it says everything is ok.....it's not.....help!
i thought this was going to be easy
Friend! See here:
http://forum.gsmhosting.com/vbb/f386...olved-1698250/
Regards
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Old 02-07-2014, 00:39   #6 (permalink)
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it's not even letting me connect the phone,and it's done it on 3 different phones now
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Old 02-07-2014, 11:30   #7 (permalink)
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Do you follow the polar box's instructions? -
Phone Status ON
* - Use Micro USB Datacable
*
* - Goto Setup-> Applications-> Development
* - Enable USB Debugger
* - Reboot Phone

very important

* - Type * # 7284 #
* - Select UART -> Modem
* - Type * # 9090 #
* - Select Opt [4] -> DM over UART
* - Reboot Phone


* - Plug Micro USB Cable

Apparently is a problem of adb drivers if you have not installed samsung drivers, you must do it.
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Old 02-07-2014, 11:58   #8 (permalink)
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this is drivers problem, not polar problem, so better test on another clean computer


Br
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Old 02-07-2014, 16:40   #9 (permalink)
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The phone just needed flashing to an earlier android system, thanks :-)
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Old 03-12-2014, 17:03   #10 (permalink)
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Quote:
Originally Posted by buzz080577 View Post
The phone just needed flashing to an earlier android system, thanks :-)
THIS IS THE SOLUTION

Thanks buzz080577

P.d Polar upgrade this please!
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Old 03-16-2014, 10:41   #11 (permalink)
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Remember close Kies.exe or Kies3.exe

Regards
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Old 03-16-2014, 10:41   #12 (permalink)
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Remember close Kies.exe or Kies3.exe

Regards
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