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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > POLAR Team Products > PolarBox 2

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Old 05-15-2012, 16:14   #1 (permalink)
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Polarbox v.2.9.3 cannot unloock alcatel ot890 [ANSWERED]

I TRIED TO UNLOCK A FRIEND 'S ALCATEL OT890 LOCKED TO MOOV COTE D'IVOIR BUT FAIL.THIS IS SCREEN SHOT OF OPERATION:
Connecting Phone...Please Wait...
Setting Download Mode...
Sending Bootloader 1...
Sending Bootloader 2...
Flash ID.: ECBC0000 , Samsung 64 Mb.
Phone IMEI : 355190-04-058043-3
Phone Type : 890G-2AM1TE1
Operator/Country : Unknow / Unknow
Language : Unknow

THAT IS ALL THIS NEW VERSION OF POLAR CAN DO WITH THIS MODEL.SUPPORTER FIX THIS PROBLEM,THANKS
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Old 05-16-2012, 08:39   #2 (permalink)
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Quote:
Originally Posted by ADE4x4 View Post
I TRIED TO UNLOCK A FRIEND 'S ALCATEL OT890 LOCKED TO MOOV COTE D'IVOIR BUT FAIL.THIS IS SCREEN SHOT OF OPERATION:
Connecting Phone...Please Wait...
Setting Download Mode...
Sending Bootloader 1...
Sending Bootloader 2...
Flash ID.: ECBC0000 , Samsung 64 Mb.
Phone IMEI : 355190-04-058043-3
Phone Type : 890G-2AM1TE1
Operator/Country : Unknow / Unknow
Language : Unknow

THAT IS ALL THIS NEW VERSION OF POLAR CAN DO WITH THIS MODEL.SUPPORTER FIX THIS PROBLEM,THANKS
Sorry, but here i not see any failure, only i see connection procedure and is totally Ok, so which is your problem ??

In this phone, for unlock it you must flash it with flashfiles from support.
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Old 05-17-2012, 10:59   #3 (permalink)
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How can i flash this phone if connection procedure do not end and no active option to flash this phone after connecting it without ending connection procedure...I am not new to using polarbox so try to understand that this polar version can not yet support alcatel ot890 as you said...thank you
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Old 05-17-2012, 16:54   #4 (permalink)
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Quote:
Originally Posted by ADE4x4 View Post
How can i flash this phone if connection procedure do not end and no active option to flash this phone after connecting it without ending connection procedure...I am not new to using polarbox so try to understand that this polar version can not yet support alcatel ot890 as you said...thank you
Hi ADE4x4,

I checked me here with one unit and for me works perfect.
By the way, one user reported me via private that have same problem than you.

We prepared a BETA, so can you test with this ?
Http://www.polarbox2.net/Beta(16-05-2012).zip

IMPORTANT : This is not a full installer, so you will need to replace your EXE with this and test it. Later confirm me if works for u ...
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