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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3


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Old 11-02-2014, 16:52   #1 (permalink)
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Problems unlocking Galaxy I9195 [ANSWERED]


Hi, Yesterday I tried to unlock a Samsung I9195, but i cant do it.
I can root the phone, i can set the last item of list when I press *#0808# and I reboot it, I set depuration usb, i've installed all drivers correctly installed, but the process fails. Why? Polar box say me: press yes in phone etc etc. In phone does not appear nothing. In the SU application, I set full access to all aplications and processes without confirmation of user. Is it possible unlock it in polar box? My polarbox serial is C0007778B14


thank you,
regards
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Old 11-03-2014, 08:45   #2 (permalink)
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post full log for let us understund ur problem


Br
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Old 11-03-2014, 23:22   #3 (permalink)
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Hi Gorr, the log is this:Engine Compilation Build : 356

Device Data...

Model: GT-I9195
Product Code: GT-I9195ZBAXEC
IMEI: 358270058657443
Serial : RF1DB4SP9YD
S / W Version : 4.2.2 JDQ39
Firmware : I9195XXUBML5
CPU: ARMv7 Processor rev 0 (v7l)
Hardware: SAMSUNG SERRANO
New Security Detected
Checking if Root...
Root FALSE...
Checking if Root...
Root FALSE...
Phone Not Rooted...
Please Reconnect...
Phone Not Connected...
****************************** But The smarthphone is root, I tested it with terminal emulator app, typing su, and of other differents ways,(I am sure that is root), but polar box recognize like unrooted, Why?
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Old 11-05-2014, 13:02   #4 (permalink)
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Quote:
Originally Posted by guillermo246 View Post
Hi Gorr, the log is this:Engine Compilation Build : 356

Device Data...

Model: GT-I9195
Product Code: GT-I9195ZBAXEC
IMEI: 358270058657443
Serial : RF1DB4SP9YD
S / W Version : 4.2.2 JDQ39
Firmware : I9195XXUBML5
CPU: ARMv7 Processor rev 0 (v7l)
Hardware: SAMSUNG SERRANO
New Security Detected
Checking if Root...
Root FALSE...
Checking if Root...
Root FALSE...
Phone Not Rooted...
Please Reconnect...
Phone Not Connected...
****************************** But The smarthphone is root, I tested it with terminal emulator app, typing su, and of other differents ways,(I am sure that is root), but polar box recognize like unrooted, Why?

If phone is rooted Polar allways detect rooted OK

Contactme

[email protected]

Regards
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