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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > POLAR Team Products > PolarBox 3

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Old 06-09-2012, 15:55   #1 (permalink)
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S5230 unlock refused by server [ANSWERED]

Hi i am trying to unlock s5230 and i am getting an unlock refused by server error. I have the latest software installed and have tried all the sugestions in previous posts about this error (reset phone, disable antivirus and firewall only have polar box connected).

Connecting ...

Phone Model : GT-S5230
Phone IMEI : 355178-03-958043-1
Rebooting Phone...
Sending Boot...Wait...
Reading Data...Wait...

Contacting With Server...Wait...
Unlock refused by server
ERROR Phone Not Readed...

I have the samsung activation and have unlocked this type of phone before with no problems. can you please help.
Thanks.
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Old 06-09-2012, 20:28   #2 (permalink)
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Can you retry again and post here log ?
Too, please make full reset in phone before start again unlock process ...

I checked server and seems like if data received is corrupted

Other question, u using v295 ?

With best regards,
\W3nd|g0
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Old 06-11-2012, 13:55   #3 (permalink)
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Hi Wendigo
I am using 2.9.5 and have just read the codes from another s5230 with no problems. I have reset the phone a few times but there must be some problem with the phone.
thanks very much for your help anyway
and thanks for a great product.
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Old 06-11-2012, 14:02   #4 (permalink)
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So, this is a very strange thing.
Checking server i see that server receive a strange response from this phone and not proceed with unlock.

Will talk again with programmer for if they know something, sorry for the inconvenience.

With best regards,
\W3nd|g0
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