unlock refused by server ..since yasterday...help [SOLVED] - GSM-Forum

topcom37 · 07-11-2012, 14:41

since yesterday I get this message...
please advise if it's a server problem or not
the same message got for different telephone

other message is:

unlock refused by server for samsung M8800

Phone Selected E-2330B
Sending Preloader ...
Sending Sdram Loader ...

xmm2130_JH1_512_128_10.2_M1S1
Flash ID.: 89000489 , Unknow
Changing Speed Up 921600 Bps...

Reading Data...
Waiting Restarting Phone......

Reading Phone Data......
Phone IMEI : 355341-04-334347-3
Msl Addr : R21C61K8BK
Write Msl...

ERROR Phone Codes Not Readed ....

wendigo · 07-11-2012, 18:16

Quote:

Originally Posted by topcom37

since yesterday I get this message...
please advise if it's a server problem or not
the same message got for different telephone

other message is:

unlock refused by server for samsung M8800

Phone Selected E-2330B
Sending Preloader ...
Sending Sdram Loader ...

xmm2130_JH1_512_128_10.2_M1S1
Flash ID.: 89000489 , Unknow
Changing Speed Up 921600 Bps...

Reading Data...
Waiting Restarting Phone......

Reading Phone Data......
Phone IMEI : 355341-04-334347-3
Msl Addr : R21C61K8BK
Write Msl...

ERROR Phone Codes Not Readed ....

Hi,

Please send me your SERIAL via PM and will check.

topcom37 · 07-11-2012, 19:03

Quote:

Originally Posted by wendigo

Hi,

Please send me your SERIAL via PM and will check.

done....thanks for soon respose

topcom37 · 07-12-2012, 14:58

so still waiting...
please need an anser

thanks

topcom37 · 07-12-2012, 15:26

another log is here

Connecting ...

Phone Model : GT-M8800
Phone Network : 208 01
Phone S/W : M880BXXIB
Phone IMEI : 356325-02-480314-1
Compilation date and time :
Feb 12 200917:29:14Aug 04 200815:00:00KSUZ
Reading Security Zone..Please Wait...
Calculating _Data... Wait...
Sending Boot... Wait...

Reading Data...Wait...

Contacting With Server...Wait...
Unlock refused by server

ERROR Phone Not Readed...

and sn is sent by pm

please need reply

rubio · 07-15-2012, 18:58

all polar box user same problim dont wory

petit1959 · 07-15-2012, 19:25

me too
impossilbe unlock by server
What is the problem
Thank you for the answer
cordially

wendigo · 07-15-2012, 19:32

Hi to all,

We have a electric failure so polar server is down.
We will enable it in the next hours, sorry for the inconvenience.

With best regards

petit1959 · 07-15-2012, 19:35

Quote:

Originally Posted by wendigo

Hi to all,

We have a electric failure so polar server is down.
We will enable it in the next hours, sorry for the inconvenience.

With best regards

ok ok thank you for the answer

wendigo · 07-16-2012, 09:13

We had this weekend a eletrical cut in the street that we have our company.
This cause past 48 hours we had this problem.

At this time, electrical supply has been restored and server is online.
We apologize for all inconvenience caused, sorry.

Please, all people that tried to unlock any phone, retry again.
Now server is fully working and will proceed succesfully.

With best regards,
Polarteam

topcom37 · 07-16-2012, 11:58

Still same message today:

''unlock refused by server''

Thanks

Momo_Gsm · 07-16-2012, 12:00

Hi
install last polar suite
check your connection
from our side all is ok now server is back for work.

topcom37 · 07-16-2012, 13:22

Hi again and thanks for replying,

Well after reinstalling the last update 2.9.8 the messages persists as you
can see in this log:

Connecting ...

Phone Model : GT-M8800
Phone Network : 208 01
Phone S/W : M880BXXIB
Phone IMEI : 356325-02-480314-1
Compilation date and time :
Feb 12 200917:29:14Aug 04 200815:00:00KSUZ
Reading Security Zone..Please Wait...
Calculating _Data... Wait...
Sending Boot... Wait...

Reading Data...Wait...

Contacting With Server...Wait...
Unlock refused by server

ERROR Phone Not Readed...

Thanks again

SUUNNYY · 07-16-2012, 13:43

HI FRIEND PLEASE DISABLE FIREWALL AND TRY AGAIN.

IMPORTANT---- THIS MODEL IS NEW SECURITY SO YOU NEED TO HAVE LIC1 ENABLED OR GOLD LIC ENABLED IN ORDER TO UNLOCK THIS PHONE.

REGARDS

««««suunnyy»»»

[ polar team ]

wendigo · 07-18-2012, 12:17

Hi,

We will take a look
As soon as i have news we will report it here.

07-11-2012, 14:41	#1 (permalink)
topcom37 Freak Poster Join Date: Mar 2009 Posts: 106 Member: 986493 Status: Offline Sonork: topcommunication Thanks Meter: 10	unlock refused by server ..since yasterday...help [SOLVED] since yesterday I get this message... please advise if it's a server problem or not the same message got for different telephone other message is: unlock refused by server for samsung M8800 Phone Selected E-2330B Sending Preloader ... Sending Sdram Loader ... xmm2130_JH1_512_128_10.2_M1S1 Flash ID.: 89000489 , Unknow Changing Speed Up 921600 Bps... Reading Data... Waiting Restarting Phone...... Reading Phone Data...... Phone IMEI : 355341-04-334347-3 Msl Addr : R21C61K8BK Write Msl... ERROR Phone Codes Not Readed ....

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07-12-2012, 14:58	#4 (permalink)
topcom37 Freak Poster Join Date: Mar 2009 Posts: 106 Member: 986493 Status: Offline Sonork: topcommunication Thanks Meter: 10	so still waiting... please need an anser thanks

07-12-2012, 15:26	#5 (permalink)
topcom37 Freak Poster Join Date: Mar 2009 Posts: 106 Member: 986493 Status: Offline Sonork: topcommunication Thanks Meter: 10	another log is here Connecting ... Phone Model : GT-M8800 Phone Network : 208 01 Phone S/W : M880BXXIB Phone IMEI : 356325-02-480314-1 Compilation date and time : Feb 12 200917:29:14Aug 04 200815:00:00KSUZ Reading Security Zone..Please Wait... Calculating _Data... Wait... Sending Boot... Wait... Reading Data...Wait... Contacting With Server...Wait... Unlock refused by server ERROR Phone Not Readed... and sn is sent by pm please need reply

07-15-2012, 18:58	#6 (permalink)
rubio No Life Poster Join Date: Apr 2008 Location: marueccos a beni mellal Posts: 1,126 Member: 748400 Status: Offline Thanks Meter: 1,429	all polar box user same problim dont wory

07-15-2012, 19:25	#7 (permalink)
petit1959 Freak Poster Join Date: Jul 2002 Location: France Posts: 315 Member: 13751 Status: Offline Thanks Meter: 28	me too impossilbe unlock by server What is the problem Thank you for the answer cordially

07-15-2012, 19:32	#8 (permalink)
wendigo No Life Poster Join Date: Mar 2002 Location: Inside PolarBox Posts: 4,037 Member: 10286 Status: Offline Sonork: 100.90962 Thanks Meter: 4,353	Hi to all, We have a electric failure so polar server is down. We will enable it in the next hours, sorry for the inconvenience. With best regards

07-16-2012, 09:13	#10 (permalink)
wendigo No Life Poster Join Date: Mar 2002 Location: Inside PolarBox Posts: 4,037 Member: 10286 Status: Offline Sonork: 100.90962 Thanks Meter: 4,353	We had this weekend a eletrical cut in the street that we have our company. This cause past 48 hours we had this problem. At this time, electrical supply has been restored and server is online. We apologize for all inconvenience caused, sorry. Please, all people that tried to unlock any phone, retry again. Now server is fully working and will proceed succesfully. With best regards, Polarteam

07-16-2012, 11:58	#11 (permalink)
topcom37 Freak Poster Join Date: Mar 2009 Posts: 106 Member: 986493 Status: Offline Sonork: topcommunication Thanks Meter: 10	Still same message today: ''unlock refused by server'' Thanks

07-16-2012, 12:00	#12 (permalink)
Momo_Gsm No Life Poster Join Date: Apr 2008 Location: Where Dreams Comes True...S4U Posts: 5,362 Member: 755709 Status: Offline Sonork: 100.1592000 Momo... Thanks Meter: 6,635	Hi install last polar suite check your connection from our side all is ok now server is back for work.

07-16-2012, 13:22	#13 (permalink)
topcom37 Freak Poster Join Date: Mar 2009 Posts: 106 Member: 986493 Status: Offline Sonork: topcommunication Thanks Meter: 10	Hi again and thanks for replying, Well after reinstalling the last update 2.9.8 the messages persists as you can see in this log: Connecting ... Phone Model : GT-M8800 Phone Network : 208 01 Phone S/W : M880BXXIB Phone IMEI : 356325-02-480314-1 Compilation date and time : Feb 12 200917:29:14Aug 04 200815:00:00KSUZ Reading Security Zone..Please Wait... Calculating _Data... Wait... Sending Boot... Wait... Reading Data...Wait... Contacting With Server...Wait... Unlock refused by server ERROR Phone Not Readed... Thanks again

07-16-2012, 13:43	#14 (permalink)
SUUNNYY No Life Poster Join Date: Oct 2008 Location: WHERE THE WORLD ENDS Posts: 2,524 Member: 885625 Status: Offline Sonork: 100.1589108 Thanks Meter: 2,432	HI FRIEND PLEASE DISABLE FIREWALL AND TRY AGAIN. IMPORTANT---- THIS MODEL IS NEW SECURITY SO YOU NEED TO HAVE LIC1 ENABLED OR GOLD LIC ENABLED IN ORDER TO UNLOCK THIS PHONE. REGARDS ««««suunnyy»»» [ polar team ]

07-18-2012, 12:17	#15 (permalink)
wendigo No Life Poster Join Date: Mar 2002 Location: Inside PolarBox Posts: 4,037 Member: 10286 Status: Offline Sonork: 100.90962 Thanks Meter: 4,353	Hi, We will take a look As soon as i have news we will report it here.