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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > POLAR Team Products > PolarBox 2

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Old 05-01-2009, 05:20   #1 (permalink)
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Thumbs up Vodafone 411 NOT UNLOCKED but Consume 20 Credits :::: FIXED :::

Until this moment for me this service always worked perfectly. But a few minutes ago I try to unlock one Vodafone 411 using Polar and server. The first time the process take more time that usual. Maybe two minutos, and then an error ¨Phone not readed¨ was displayed. When I try again the soft is hanged and nothing happend. But when I check my credits account with Polar Sat discovered that I lose 20 credits.



Please POLAR TEAM, any answer??????????????

Last edited by wendigo; 05-02-2009 at 11:41. Reason: included image
 
Old 05-01-2009, 05:40   #2 (permalink)
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mails server of POLARBOX2.NET is down
When i recover will contact you for create new POP3 accounts (we are moving server)
 
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Old 05-01-2009, 05:53   #3 (permalink)
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Smile

Quote:
Originally Posted by FullFLASHgSMPH View Post
mails server of POLARBOX2.NET is down
When i recover will contact you for create new POP3 accounts (we are moving server)

Thanks my friend by your attention. Here I attached print screen of the Vodafone 411.



A little question: When the server recover his funtionality can I recover my lost credits??????????

THANKS LIKE ALWAYS POLAR TEAM!!!!!!!!!!!!!!
AND BEST REGARDS.....
 
Old 05-01-2009, 07:24   #4 (permalink)
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Quote:
server recover his funtionality can I recover my lost credits??????????
yes 1000%

SENT DETAILS TO wendigo@polarbox2.net or the_gorr@polarbox2.net
 
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Old 05-01-2009, 11:03   #5 (permalink)
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Quote:
Originally Posted by aslam870 View Post
Thanks my friend by your attention. Here I attached print screen of the Vodafone 411.



A little question: When the server recover his funtionality can I recover my lost credits??????????

THANKS LIKE ALWAYS POLAR TEAM!!!!!!!!!!!!!!
AND BEST REGARDS.....
yes sur ur account will be returned just stay tuned

b.r toutou_gsm
 
Old 05-02-2009, 11:40   #6 (permalink)
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I added +20 credits to your account,

Best regards,
\W3nd|g0
 
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Old 05-04-2009, 04:48   #7 (permalink)
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Question

Quote:
Originally Posted by wendigo View Post
I added +20 credits to your account,

Best regards,
\W3nd|g0

Sorry my dear friend but the problem with my account still persist. Before to try unlock of this Vodafone 411 (When server was down) the initial status of my account was 170 Credits. After I try to unlock and fail because the server was down I loosed 20 Credits. I has on this moment 150 Credits.
At the next day when I finally sucessfully unlocked the phone I spend 10 Credits, this is normal procedure.
Therefore now I have on my account 140 Credits. If you add my loosed 20 Credit, the final status of my account must be 160 Credits.
Yesterday when I check in Polar Sat still has the same (140 Credits). I think is more better wait one more days. I know you always are so busy working by us.
But when I check today, a few minutes ago, this is my account status:



Maybe the serial of my Polar that you have is wrong and you add the 20 Credits to another account???????

Check it, please.

I TRUST IN POLAR BEACAUSE POLAR TEAM ALWAYS WORKING!!!!!!!!!

With best regards.............aslam870
 
Old 05-04-2009, 08:19   #8 (permalink)
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Quote:
Originally Posted by aslam870 View Post
Sorry my dear friend but the problem with my account still persist. Before to try unlock of this Vodafone 411 (When server was down) the initial status of my account was 170 Credits. After I try to unlock and fail because the server was down I loosed 20 Credits. I has on this moment 150 Credits.
At the next day when I finally sucessfully unlocked the phone I spend 10 Credits, this is normal procedure.
Therefore now I have on my account 140 Credits. If you add my loosed 20 Credit, the final status of my account must be 160 Credits.
Yesterday when I check in Polar Sat still has the same (140 Credits). I think is more better wait one more days. I know you always are so busy working by us.
But when I check today, a few minutes ago, this is my account status:



Maybe the serial of my Polar that you have is wrong and you add the 20 Credits to another account???????

Check it, please.

I TRUST IN POLAR BEACAUSE POLAR TEAM ALWAYS WORKING!!!!!!!!!

With best regards.............aslam870
Yes, u right.
I added to other serial

Please, can you send me your serial number to this email ?
peter@horizontefinal.com

With best regards,
\W3nd|g0 . PB2 Team
 
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Old 05-05-2009, 05:42   #9 (permalink)
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Smile

Quote:
Originally Posted by wendigo View Post
Yes, u right.
I added to other serial

Please, can you send me your serial number to this email ?
peter@horizontefinal.com

With best regards,
\W3nd|g0 . PB2 Team
Jajajajajaja, don´t worry. This things happend.
Thanks my friend. I just send you mail with my Box Serial.
AND LIKE ALWAYS; THANKS POLAR TEAM!!!!!!!!!!!!

Best Regards.................aslam870
 
Old 05-05-2009, 12:27   #10 (permalink)
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Now is fixed
Check your balance ...

Regards,
\W3nd|g0
 
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Old 05-05-2009, 20:44   #11 (permalink)
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Quote:
Originally Posted by wendigo View Post
Now is fixed
Check your balance ...

Regards,
\W3nd|g0

Thanks, i will check tonight. Because now I have not the Polar here.
Thanks in advance.
Best regards..............aslam870
 
Old 05-06-2009, 03:43   #12 (permalink)
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Smile Now is really fixed!!!!!!!!!!!!!!!!

Thanks my friends of Polar Team. In special to Wendigo. Now my account is in his real balance. Polar never fail like I say always.



Therefore this thread is Totally Solved.

THANKSSSSSSSSSS POLAR TEAM!!!!!!!!!

Best Regards......................aslam870
 
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Old 05-06-2009, 23:26   #13 (permalink)
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I can not be the solution also, how do

Phone Type : SAG-411X
Flash ID.: 017E2F2D , AMD 32 Mb.
Phone IMEI : 356540-01-349526-7
Phone Code : 0000
Phone Conected OK...

This solution is not to scores of solution ah
 
Old 05-06-2009, 23:32   #14 (permalink)
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What do mean?.
Just follow the above details.




Quote:
Originally Posted by zhuguo75 View Post
Phone Type : SAG-411X
Flash ID.: 017E2F2D , AMD 32 Mb.
Phone IMEI : 356540-01-349526-7
Phone Code : 0000
Phone Conected OK...

This solution is not to scores of solution ah
 
Old 05-06-2009, 23:35   #15 (permalink)
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solution of what !!
what is ur problem
post full log to undertund what u are talking about

br

<= The_Gorr =>

Quote:
Originally Posted by zhuguo75 View Post
Phone Type : SAG-411X
Flash ID.: 017E2F2D , AMD 32 Mb.
Phone IMEI : 356540-01-349526-7
Phone Code : 0000
Phone Conected OK...

This solution is not to scores of solution ah
 
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