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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > POLAR Team Products > PolarBox 2

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Old 05-28-2012, 08:42   #1 (permalink)
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Vodafone 845 ERROR [ANSWERED]

Hi, tried 5 times & always same result when I try to unlock it.

Searching Device...
Connecting...
S / W Version :
M7X25V100R001C02B221
Phone Imei: 351602-04-131xxx-2

Phone Connected Ok...

If you have a Unsupported Version
Please Make Click in Rd Unsup. Button
And Send Reading to Polar Team
Thanks...Polar Team...

Initializing.....
Setting Download Mode... Please Wait...
Initializing Phone....
Loading Data....
Sending Bootloader 1...
Sending Bootloader 2...

ERROR...Phone Not Unlocked...

Any idea?

regards.
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Old 05-28-2012, 08:44   #2 (permalink)
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If you have a Unsupported Version
Please Make Click in Rd Unsup. Button
And Send Reading to Polar Team
Thanks...Polar Team...
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Old 05-28-2012, 08:47   #3 (permalink)
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How do I know itīs an unsupported version? it only says ERROR... not "unsupported"

Tell me where to send it. How long does it take to be supported?

thanks.
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Old 05-28-2012, 09:17   #4 (permalink)
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Send to support@polarbox2.net.
You shall be inform here when its supported.

WBR.

Quote:
Originally Posted by carp View Post
How do I know itīs an unsupported version? it only says ERROR... not "unsupported"

Tell me where to send it. How long does it take to be supported?

thanks.
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Old 05-28-2012, 20:43   #5 (permalink)
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Hi, tried in another pc & got this message:

Phone Connected Ok...

If you have a Unsupported Version
Please Make Click in Rd Unsup. Button
And Send Reading to Polar Team
Thanks...Polar Team...

Initializing.....
Setting Download Mode... Please Wait...
Initializing Phone....
Loading Data....
Sending Bootloader 1...
Sending Bootloader 2...
Initializing...
Searching SpLock Zone...
First Security data found...
Searching SpLock Area.
SPLock Area Found...
Backup Saved in Folder Backups/Huawei

Contacting With Server...Wait...
Insufficient credit


Insufficient credit? whatīs that?

thanks.
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Old 05-29-2012, 09:44   #6 (permalink)
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Quote:
Originally Posted by carp View Post
Insufficient credit? whatīs that?
This means to unlockn this phone requires Polar credits and you not have sufficient credits to do this.

WBR
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