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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3


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Old 01-09-2014, 23:58   #1 (permalink)
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ZTE Z992 unlock error 20 credits consumed! [ANSWERED]


Hi polar team, i just tried to unlock a ZTE Z992 with latest polar box but it eneded up with error, i tried two times but the same, my credits have been consumed, i request a full refund because the process didn't work it ended up with an error. I've attached some screenshots so you can check the error for yourselves.






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Old 01-10-2014, 13:27   #2 (permalink)
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not worry, will check and refund u


Br
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Old 01-16-2014, 16:43   #3 (permalink)
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Hi, i'm still waiting for my credits, when are planning to refund them? also, i have a new problem, i tried again to unlock a ZTE 992 today and again my credits were consumed! You have to refund 30 credits ASAP, you said you were going to check and refund but still nothing, i'm attaching the screenshot.

One more thing: is it true that if i use polar 3.3.7 zte 992 unlock will work or not? i see other users saying this.

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Old 01-16-2014, 18:27   #4 (permalink)
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Hi, i see other users are getting their credits back, but why not me? when are you going to refund my credits?

B.R.
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Old 01-17-2014, 16:13   #5 (permalink)
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not worry, will be done soon


Br
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Old 01-23-2014, 17:53   #6 (permalink)
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Hi polar team, thanks for refunding my credits, but you've only refunded 20 credits instead of 30, i had to be refunded with 30 credits not 20, check the screenshots again it's 30 credits.


B.R.
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Old 01-27-2014, 16:04   #7 (permalink)
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Thank you polar team for fully refund my credits

B.R.
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Old 03-22-2014, 18:57   #8 (permalink)
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ZTE 992 unlocked

Engine Compilation Build : 343

Selected : ZTE Z992

Connecting With Phone...
Compilation Date / Time :
May 10 201315:02:00Nov 08 201203:00:00USNSKOLY
Phone IMEI : 864818-01-676717-0
Firmware / Op : 8ATT_US_P752A15V1.0.0B17
Checking S /W Version...Please Wait...

Contacting With Server...Wait...

Consumed 0 , Credits left: 100
Waiting Phone Reconnection...Please Wait...
Sending Boot...Please Wait...
Initializing Phone...
Init Phone Ok...
Unlocking Phone...
Unlocking Phone Step 2...

Phone Unlocked.. Ok...

What i did i used an iphone trick to make boot bypass i removed the usb said error i hit unlock an it worked. phone is unlocked happy customer
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