Please help and advice!!! - GSM-Forum

tommyvo · 08-06-2011, 01:38

My pc have antivirus ( bullguard), I try to download Alcaltel Online 2..0 ( new) to my pc. How ever, This file Can not open by Bullguard detect file as virus. I did turn Antivirus OFF and problem still same.

please help me.

tommy

**wgmmmx1** · 08-06-2011, 08:10

Change antivirus or ask this software producer for help becosue this is theys mistake that take temida security protection like virus.

tommyvo · 08-06-2011, 14:07

Thank you!

I fixed the problem.

However, When i try to get unlock code or check balance. It said:

ERROR - dongle auth failed!

I got primium licence .

Please advice

tommy

tommyvo · 08-07-2011, 12:42

Please help me!

Why I got ERROR - dongle auth failed!??????

Thank you

tommy

tommyvo · 08-08-2011, 01:18

Supporter please help me! I am waiting from you.

ERROR - dongle auth failed

Thank you

tommy

cycofcgb · 08-08-2011, 04:54

Where did you copy your licence file ?

tommyvo · 08-09-2011, 08:05

Hi!

I put all licence file and all sofware into same folder. I can use to unlock samsung and LG. However with ZTE and Alcatel 2.0, It come with error: ERROR - dongle auth failed

I am a premium user.

Please help

Tommy

08-06-2011, 01:38	#1 (permalink)
tommyvo Freak Poster Join Date: May 2008 Posts: 351 Member: 771272 Status: Offline Thanks Meter: 8	Please help and advice!!! My pc have antivirus ( bullguard), I try to download Alcaltel Online 2..0 ( new) to my pc. How ever, This file Can not open by Bullguard detect file as virus. I did turn Antivirus OFF and problem still same. please help me. tommy

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08-06-2011, 08:10	#2 (permalink)
wgmmmx1 Moderator Join Date: Oct 2009 Location: Poland Age: 42 Posts: 10,174 Member: 1139057 Status: Offline Sonork: 100.109924 Thanks Meter: 4,428	Change antivirus or ask this software producer for help becosue this is theys mistake that take temida security protection like virus.

08-06-2011, 14:07	#3 (permalink)
tommyvo Freak Poster Join Date: May 2008 Posts: 351 Member: 771272 Status: Offline Thanks Meter: 8	Thank you! I fixed the problem. However, When i try to get unlock code or check balance. It said: ERROR - dongle auth failed! I got primium licence . Please advice tommy

08-07-2011, 12:42	#4 (permalink)
tommyvo Freak Poster Join Date: May 2008 Posts: 351 Member: 771272 Status: Offline Thanks Meter: 8	Please help me! Why I got ERROR - dongle auth failed!?????? Thank you tommy

08-08-2011, 01:18	#5 (permalink)
tommyvo Freak Poster Join Date: May 2008 Posts: 351 Member: 771272 Status: Offline Thanks Meter: 8	Supporter please help me! I am waiting from you. ERROR - dongle auth failed Thank you tommy

08-08-2011, 04:54	#6 (permalink)
cycofcgb No Life Poster Join Date: Sep 2010 Location: In trouble Age: 49 Posts: 2,564 Member: 1388004 Status: Offline Sonork: 100.1637034 Thanks Meter: 444	Where did you copy your licence file ?

08-09-2011, 08:05	#7 (permalink)
tommyvo Freak Poster Join Date: May 2008 Posts: 351 Member: 771272 Status: Offline Thanks Meter: 8	Hi! I put all licence file and all sofware into same folder. I can use to unlock samsung and LG. However with ZTE and Alcatel 2.0, It come with error: ERROR - dongle auth failed I am a premium user. Please help Tommy