What is the Next thing to do? - GSM-Forum

cellcom_salazar · 09-12-2008, 02:19

Had done the registration procedure, I'm waiting for the Activation/Conformation mail so i can Enter Support, so what the Next thing for me to do, Product Supporter Please & Kindly guide me.

P.S. Ive PM you & sent Emails already.

cellcom_salazar · 09-12-2008, 11:45

So! How can I fix my problem then, when Product Supporter dont SUPPORT Customer.

aErOm · 09-12-2008, 12:31

For entering support just need to register and access download remote client tool and download software.
If your problem is activation, this is not our job, so your reseller is, so please don´t give us bad name such freeway and catch the person who must make request of the activations -> RESELLER IS, normally when RESELLER gets new stock MUST REQUEST for the activation files, if he FORGETS or don´t do and SELL NON ACTIVATED BOXES is not our FAULT so moderate your words and think or inform before opening a thread like this, ANY BOX WE SELL DIRECT TO ANY CUSTOMER IS ACTIVATED, but when is a QTY for security needs to be requested this from the RESELLER.

I think know you have things more clear and you can claim who fault who is not us.

Thanks and best regards !!

cellcom_salazar · 09-13-2008, 06:52

Thanks for that Info, I contact my Reseller Right away!

09-12-2008, 02:19	#1 (permalink)
cellcom_salazar Freak Poster Join Date: Aug 2006 Location: tacloban Posts: 359 Member: 330811 Status: Offline Thanks Meter: 35	What is the Next thing to do? Had done the registration procedure, I'm waiting for the Activation/Conformation mail so i can Enter Support, so what the Next thing for me to do, Product Supporter Please & Kindly guide me. P.S. Ive PM you & sent Emails already.

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09-12-2008, 11:45	#2 (permalink)
cellcom_salazar Freak Poster Join Date: Aug 2006 Location: tacloban Posts: 359 Member: 330811 Status: Offline Thanks Meter: 35	So! How can I fix my problem then, when Product Supporter dont SUPPORT Customer.

09-12-2008, 12:31	#3 (permalink)
aErOm No Life Poster Join Date: Dec 2001 Location: Any Beautiful Place Age: 45 Posts: 2,327 Member: 7900 Status: Offline Sonork: 100.78126 Thanks Meter: 4,991	For entering support just need to register and access download remote client tool and download software. If your problem is activation, this is not our job, so your reseller is, so please don´t give us bad name such freeway and catch the person who must make request of the activations -> RESELLER IS, normally when RESELLER gets new stock MUST REQUEST for the activation files, if he FORGETS or don´t do and SELL NON ACTIVATED BOXES is not our FAULT so moderate your words and think or inform before opening a thread like this, ANY BOX WE SELL DIRECT TO ANY CUSTOMER IS ACTIVATED, but when is a QTY for security needs to be requested this from the RESELLER. I think know you have things more clear and you can claim who fault who is not us. Thanks and best regards !!

09-13-2008, 06:52	#4 (permalink)
cellcom_salazar Freak Poster Join Date: Aug 2006 Location: tacloban Posts: 359 Member: 330811 Status: Offline Thanks Meter: 35	Thanks for that Info, I contact my Reseller Right away!