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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GOT (Gsm Online Tool) > GOT SEMC

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Old 01-24-2007, 12:38   #1 (permalink)
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K750i FAILURE: Code no 1964998

K750i cid49 for change language, after flash with emea4 and customization emea4 at the near end say FAILURE: Code no 1964998, and phone no network. I flash with same flash and with biger flash and the same
please halp me, phone do not work.

Downloading PPM file from server ...
Try to power on handset ...
Reading handset identificators ...
BOOT Signature: A1_DB2010_49_RED
CustomerID (flash): 49
CustomerID (OTP): 49
Handset IMEI: 35340601...
Flash chip: 890D
Try to power on handset ...
Write loader to handset flash ...
Wait handset to power off ...
Try to power on handset ...
Start loader from handset flash ...
Sending loader to handset RAM ...
Unpacking CPU file ...
Write CPU file: "K750_R1CA021_ZONE1_STANDARD"
SUCCESS: write CPU flash
Try to power on handset ...
Sending loader to handset RAM ...
Unpacking PPM file ...
Write PPM file: "K750_R1CA021_EMEA_4"
SUCCESS: write PPM flash
Try to power on handset ...
Reading handset identificators ...
BOOT Signature: A1_DB2010_49_RED
CustomerID (flash): 49
CustomerID (OTP): 49
Handset IMEI: 35340601654115
Flash chip: 890D
Try to power on handset ...
Write loader to handset flash ...
Wait handset to power off ...
Try to power on handset ...
Start loader from handset flash ...
Reading CXC version string ...
CXC version: R1CA021_CXC125952_EU_1_CL
Downloading CXC restoration file ...
Sending loader to handset RAM ...
Write 2nd loader to handset flash ...
Try to power on handset ...
Start 2nd loader from handset flash ...
Setup 2nd loader ...
Removing network locks ...
Clear error string (xExW) ...
SUCCESS: Network locks removed
Try to power on handset ...
Write loader to handset flash ...
Wait handset to power off ...
Try to power on handset ...
Start loader from handset flash ...
Sending loader to handset RAM ...
Restore flash to original CXC version ...
Try to power on handset ...
Reading handset identificators ...
BOOT Signature: A1_DB2010_49_RED
CustomerID (flash): 49
CustomerID (OTP): 49
Handset IMEI: 35340601....
Flash chip: 890D
Try to power on handset ...
Write loader to handset flash ...
Wait handset to power off ...
Try to power on handset ...
Start loader from handset flash ...
Reading CXC version string ...
CXC version: R1CA021_CXC125952_EU_1_CL
Sending loader to handset RAM ...
Restore flash to original CXC version ...
Sending explorer loader to handset ...
FAILURE: Code no 1964998


and phone with sim in say: Configuration error. Please contact your network operator or service centre.

phone was not locked


thx

Last edited by gilica_gsm; 01-24-2007 at 12:54.
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Old 01-24-2007, 20:39   #2 (permalink)
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just use another version (APAC)
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Old 01-25-2007, 10:01   #3 (permalink)
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@gilica_gsm
write eeprom from repair tab
and re write same mcu fs and cust
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Old 01-25-2007, 12:05   #4 (permalink)
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- used all version of cid49 from suport and the same - error before customization
- write eeprom and re write flash, the same, - error before customization

thx
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