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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > SMTi Support Sections > SMTi

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Old 09-16-2010, 20:43   #1 (permalink)
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My Smti box not work!!!

not receive any codes sagem model, the phone is connected properly, read it without any error, but when giving jobs code I get no message, no error but no codes, nothing
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Old 09-16-2010, 22:55   #2 (permalink)
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same problem

for me same problem phone connected and information read normaly but in do jobs for unlock the phone is reconized with software and the soft ask chek tp .
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Old 09-17-2010, 02:54   #3 (permalink)
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Quote:
Originally Posted by dadhgab View Post
for me same problem phone connected and information read normaly but in do jobs for unlock the phone is reconized with software and the soft ask chek tp .
so check tp cos there is something wrong with tp ; pcb also smti tp adaptor.
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Old 09-17-2010, 02:57   #4 (permalink)
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Quote:
Originally Posted by claudiucmy View Post
not receive any codes sagem model, the phone is connected properly, read it without any error, but when giving jobs code I get no message, no error but no codes, nothing
how about your antivirus and firewall???
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Old 09-17-2010, 14:05   #5 (permalink)
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same time using antivirus, NOD32, this is going about the last update...
phone connects perfectly read the information in it, not give any error at TP, and when trying to read codes on the server, nothing,break...
tried on two pc and same problem

smti used for a long time and I was happy with it so far,what can you tell me in this case,mr. gsminfo?

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Old 09-17-2010, 14:22   #6 (permalink)
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I know your box sn and make echange status for you
and you have many times same situation .
Please check your internet connection .

SMT
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Old 09-17-2010, 15:54   #7 (permalink)
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internet connection is very good,I changed the antivirus to see now
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Old 09-17-2010, 16:22   #8 (permalink)
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Quote:
Originally Posted by claudiucmy View Post
internet connection is very good,I changed the antivirus to see now
Really sorry , try understand me .
Here in server I see your box and small problem exist

SMT
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Old 09-21-2010, 09:40   #9 (permalink)
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internet connection is very good, high speed, the other box is connected perfectly on their servers (eg, furious, sagdd, UB) have changed and antiviral with BitDefender, and the same problem was met, using vers19.93 last for about 2,3 I do question this week, using it for several years and worked perfectly

what to do in this situation, I want to activate and jrt!!!
please help me smti support!
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Old 09-21-2010, 13:15   #10 (permalink)
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Paste me box sn 16 digits by PM

SMT
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Old 09-21-2010, 16:36   #11 (permalink)
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same error with bsi power suply
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Old 09-26-2010, 15:30   #12 (permalink)
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same problem phone connected and information read normaly but in do jobs for unlock the phone is reconized with software and the soft ask chek tp .
Please how fix this pb ?
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